1997 Chevrolet Suburban Problems
- Complaints
- 414filed with NHTSA
- Median mileage
- 100,858miles, 76 complaints with mileage
- Recalls
- 2campaigns on record
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
Sources: NHTSA records for the 1997 Chevrolet Suburban (complaints, recalls, investigations). Report an error
What owners report
Owners of the 1997 Chevrolet Suburban most often describe power steering assist that comes and goes, ABS activation at low speed that lengthens stopping distance, and intermittent windshield wipers. Many complaints center on parts that were recalled on nearby model years but not on this VIN, and reports are spread across a wide mileage range from under 30,000 to well past 200,000 miles.
- Steering
Steering wheel jerks or assist cuts in and out
- 74 complaints (18%)
- median 90,000 mi at 7.0 yrs old (19 state mileage)
- 4 mention a crash, fire or injury
- filed 1997–2009
Owners describe the wheel tugging left or right on its own, momentary loss of power assist during turns, or oversteer that makes the truck feel like it is sliding. Multiple complaints point to the variable-assist (EVO) sensor or the steering gear, and some say dealers replaced sensors, the steering box or the hydroboost unit without a lasting fix. Ranges from under 10,000 miles to about 180,000 miles, often noticed at low to moderate speeds or while turning.
What to check: Drive at low speed through full lock turns and ask whether the EVO sensor, steering gear and power steering pump have been serviced.
2 excerpts from owner complaints in NHTSA records
“I have lost steering and braking on 1996 6.5 turbo diesel Suburban three times now I drive normally. I am 42 and have a family of seven. When braking the power booster has zero pressure and it is very hard to stop and at the very same time all power steering is lost. I thought the power steering pump failed, so I replaced it, no change. Still no power brakes or steering. I replaced hydroboost unit braking and steering returned. I have had to replace hydroboost three times in 8 months. …”
NHTSA complaint #10157450, filed 2006-05, 102,856 miles“While making a left turn vehicle lost power steering. The vehicle began to wander and jerked to the left. There was recall 03v527000 for the steering gear bearing, but this vehicle was not included due to VIN. This occurred due to the sensor controlling power assist (evo sensor/exhaust valve opening).”
NHTSA complaint #10053834, filed 2004-02, 75,000 miles - Visibility (wipers, defrost, mirrors)
Intermittent or dead windshield wipers
Mentioned in 13 of 60 sampled complaints
Complaints describe wipers that stop mid-stroke, fail to turn on, or run on their own in rain or snow. Several owners say the dealer checked the VIN against campaign 03V159000 and told them the vehicle was not covered, so repairs came out of pocket. A few report the symptom continuing even after the recall work was done. Reported from roughly 10,000 miles to over 220,000 miles, often during rain or wet weather.
What to check: Cycle the wipers through every speed and the delay setting, and check whether the wiper motor controller has been replaced; recall 03V159000 covers certain vehicles, so compare the VIN against it.
2 excerpts from owner complaints in NHTSA records
“Nhtsa complaint # 03v159000 - Chevrolet has recalled certian vehicles with an intermittent windshiel wiper problem. My 1997 2wd Suburban is not ncluded. 1996 all suburbans are and 1997 4wd suburbans are. I have the same symptoms as the 1996 and 1997 4wd.”
NHTSA complaint #10125337, filed 2005-06, 80,000 miles“Dt: the contact states there is a NHTSA recall campaign 03v159000 concerning the windshield wiper/washer motor. This vehicle experienced the same problems as indicated in the recall, but it is not included in the recall due to VIN. No repairs were done .”
NHTSA complaint #10143758, filed 2005-11, 150,000 miles - Brakes
ABS kicks in at low speed, longer stopping distance
- 113 complaints (27%)
- median 98,000 mi at 7.8 yrs old (19 state mileage)
- 11 mention a crash, fire or injury
- filed 1997–2020
Complaints describe the ABS pulsing or activating during ordinary low-speed stops, so the pedal pulses and the truck takes longer to stop than expected. Several owners link it to corroded front brake parts or wheel speed sensors, and some note that campaign 05V379000 for ABS on other model years did not cover their vehicle. Others report rusted brake lines rupturing. Mostly from about 45,000 to 155,000 miles, typically during slow stops in town.
What to check: Test stops on a quiet road at walking pace and feel for pedal pulsing; have the front calipers, wheel speed sensors and brake lines inspected for corrosion.
2 excerpts from owner complaints in NHTSA records
“When I apply the brakes to my 1997 chevy Suburban, the ABS kicks on and pulsates extending the stopping distance tremendously. There has been a recall on this for recent year suburbans, but not as far back as the 1997 model.”
NHTSA complaint #10120831, filed 2005-05, 45,000 miles“In july/august 2005 I began experiencing activation of the ABS at very low speeds of 5-10 MPH in 1997 Chevrolet Suburban. I took the car to repair shop and found out that the front brake units, calipers, etc., were corroded and needed to be replaced. I did this. Also ,found out that the ABS units were not reading the speed correctly and this was causing the ABS bumping at low speeds. Advised they should be replaced at cost of $1200! In january 2006 I read about the Suburban recall for malfunctioning ABS and unusual corrosion of brakes. …”
NHTSA complaint #10148929, filed 2006-01, 58,000 miles - Transmission and drivetrain
Harsh 1-2 shifts and transmission failure (P1870)
- 37 complaints (9%)
- median 83,000 mi at 6.6 yrs old (11 state mileage)
- 1 mention a crash, fire or injury
- filed 1998–2004
Owners report hard clunks shifting from first to second, a check engine light, and a P1870 code at the dealer. Some say the transmission was rebuilt or replaced more than once, and a few describe fluid blowing out or internal damage found on teardown. Mostly between 50,000 and 130,000 miles, often after highway driving.
What to check: Check the fluid color and smell, ask for service records on the transmission, and scan for stored P1870 codes.
2 excerpts from owner complaints in NHTSA records
“I bought a used 1997 Chevrolet Suburban. It was in excellent-looking shape and low miles. I have had it now for 3 years. I have repeatedly had to have it worked on. I have replaced the alternator, battery, battery cables, and starter; and have had the transmission rebuilt twice. I also had to have the heater core replaced and the radiator worked on. I do not drive that much, and I have my vehicle serviced regularly. It's always needing work. I've had it for sale for a while, but can't sell it for even a small sum.”
NHTSA complaint #10080604, filed 2004-07, 88,000 miles“"check engine soon" light comes on after short highway drive (about 30 minutes). Then transmissions shifts hard from 1st to second gear, associated with a hard clunk when finally it shifts. Dealer has replaced a "spring" with a heavier duty one, but fix is temporary. Code 1870 shows up as diagnosis at dealer. L60e transmissions are the culprit.”
NHTSA complaint #10070386, filed 2004-01, 83,000 miles
Buying note. A pre-purchase inspection focused on the steering assist, ABS behavior and wiper operation is worthwhile on this model year, since those symptoms appear repeatedly in owner reports. Paperwork showing whether the wiper and ABS campaigns were applied to this specific VIN is worth asking for.
Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.
NHTSA recorded 414 consumer complaints for the 1997 Chevrolet Suburban. 76 of the complaints include a mileage, and 16% of those were filed for vehicles with under 50,000 miles; the median is 100,858 miles. Of all complaints, 22 involved a crash, 13 a fire, 16 an injury, according to the filers. NHTSA lists 2 recall campaigns and 22 technical service bulletins for this model year.
Not compared (before 2008). Model years 2008–2023 of the same vehicle that have at least 25 complaints are compared, and a model needs at least 3 of them.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Steering105 25%
- Brakes96 23%
- Fuel system46 11%
- Electrical system42 10%
- Tires27 6.5%
- Engine cooling20 4.8%
- Suspension19 4.6%
- Other or unknown10 2.4%
Also reported: Air bags (8), Equipment (8), Seat belts (6), Latches, locks and linkages (5), Seats (4), Body and structure (4), Vehicle speed control (3), Exterior lighting (2), Engine (1), Wheels (1).
Example complaints
Steering: “No accidents. Steering has begun instances of loss of control. Information provided during discussions with local repair shops indicates the recirculating ball steering box may have a tendency to slip. This is consistent with the intermittant failure mode experienced during driving. The vehicle is a 1997 Suburban c1500. It is not used to tow and has never been in an accident. We have owned it since new, all of the 104,000 miles have been driven by us, no children have driven this vehicle. The truck has been well cared for. We have experienced this 5 times, with the most recent being yesterday. …”
NHTSA complaint #10098873, filed 2004-11, 101,836 milesBrakes: “Abs brakes problems on my 1997 chevy tahoe 4dr 4-wheel drive. The brakes have been terrible since I obtained this vehicle when it was brand new. They would grunt & groan, skip and act erratic. On ice and snow, I would actually go faster when I would apply the brakes and slide much faster than a car with regular brakes. On dry roads at slow speeds in town driving, the brakes didn't seem to take hold all the time. There would be a delay action when applying the brakes. I almost rear-ended other vehicles three times, through no fault of my own. …”
NHTSA complaint #10137917, filed 2005-09, 100 milesTransmission and drivetrain: “Tranmission failed after buying used at 75000 miles. I called GM and check for recall info. They advised me that the original owner brought it back after buying new and had the trans redone. Every 15000 miles the transmission broke again. Then it broke a third time. Fortunatley I had the extended warrenty and didnt have to pay the 2nd and third times. Thought it was the transmission place but after readind other complaints I see its the vehicle. When is GM going to fix this problem when someone dies> when you lose the gear there is a dramatic decline in speed and its hard to steer. …”
NHTSA complaint #10088376, filed 2004-08, 85,000 milesFuel system: “The fuel injection pump has failed again on my 1997 chevy Suburban, 6.5 liter diesel engine. I have owned this car for two years. The vehicle history from my dealership shows this will be the 6th fuel injection pump to be installed on this vehicle, all of which are covered by GM's 120,000 factory warranty & a 12 month 12,000 mile service guarantee after the 5th pump was installed. August of 2003, the pump failed while driving in my neighborhood & was replaced when the mileage was at 116,503, under factory warranty. …”
NHTSA complaint #10080431, filed 2004-07, 128,300 milesMileage when problems were reported
16% of the 76 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 71,000 and 130,000 miles.
Complaints by year filed
Trend: falling. Complaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
Recalls and investigations
- 03V159000Apr 28, 2003Visibility › Windshield wiper/washerCovers: Chevrolet Suburban 1994–1997, GMC Suburban 1994–1997, Chevrolet C/K Pickups 1994–1997 +10 more
On certain minivans, pickup trucks, and sport utility vehicles with certain model-engine combinations, the windshield wiper motor may fail due to cracked solder joints on the controller circuit board. The windshield wipers could work intermittently or not at…
- 03V093000Mar 7, 2003Visibility › Rearview mirrors/devices › ExteriorCovers: Chevrolet Suburban 1997–1998, GMC Suburban 1997–1998, Chevrolet Blazer 1997 +5 more
Certain sport utility vehicles, mini vans, and pickup trucks may develop a short circuit in the electric outside rearview mirror switch.
Recall details for the 1997 Chevrolet Suburban → · Check a VIN at nhtsa.gov/recalls
NHTSA investigations
- EA00013Battery leaks acidClosed · May 2, 2000
- DP00001Oem hitch receiver platform crackingOpen · Jan 31, 2000
- EA99011Erratic power steering assist while drivClosed · May 12, 1999
- EA95026Poor brake performanceClosed · Sep 20, 1995
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 22 on record; the latest 10 are shown.
- 10232287Feb 21, 2023Equipment. This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
- 10208027Jan 14, 2022Fuel system, Brakes. This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester…
- 10171318Jan 31, 2020Electrical system. This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester…
- 10170494Dec 2, 2019Equipment, Electrical system. This informational bulletin provides information for dealers/technicians on Procedures to Unlock Delco Radio with Theftlock.
- 10168979Nov 22, 2019Equipment. This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code…
- 10166638Sep 18, 2019Equipment. This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
- 10165876Sep 5, 2019Equipment. This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code…
- 10154641Feb 15, 2019Equipment. This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
- 10141381May 31, 2018Equipment. This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco Theft Lock. Technician will use the radio to get the scrambled code…
- 10157018Sep 20, 2017Fuel system, Equipment, Tires, Electrical system. This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester…
Other model years of the Chevrolet Suburban
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2024 | 45 | 16,600 | 1 | 4 | 17 | Too new to compare | Too new |
| 2023 | 131 | 47,000 | 3 | 4 | 17 | 89 · More | Too new |
| 2022 | 124 | 58,166 | 4 | 4 | 17 | 73 · More | Rising |
| 2021 | 204 | 69,224 | 12 | 4 | 17 | 100 · More | Rising |
| 2020 | 44 | 30,000 | 4 | 4 | 18 | 52 · Typical | Rising |
| 2019 | 78 | 67,000 | 3 | 4 | 18 | 50 · Typical | Rising |
| 2018 | 84 | 42,000 | 4 | 4 | 19 | 50 · Typical | Rising |
| 2017 | 142 | 53,333 | 5 | 4 | 19 | 85 · More | Stable |
| 2016 | 220 | 59,963 | 6 | 4 | 19 | 100 · More | Falling |
| 2015 | 431 | 62,000 | 11 | 4 | 18 | 100 · More | Falling |
| 2014 | 59 | 55,000 | 3 | 4 | 17 | 23 · Fewer | Falling |
| 2013 | 118 | 60,000 | 4 | 4 | 17 | 40 · Typical | Falling |
| 2012 | 101 | 66,300 | 4 | 4 | 17 | 41 · Typical | Falling |
| 2011 | 148 | 70,000 | 3 | — | — | 31 · Fewer | Falling |
| 2010 | 117 | 90,000 | 3 | — | — | 0 · Fewer | Falling |
| 2009 | 106 | 85,000 | 5 | — | — | 30 · Fewer | Falling |
| 2008 | 213 | 85,000 | 4 | — | — | 32 · Fewer | Falling |
| 2007 | 292 | 85,000 | 4 | — | — | Not compared (before 2008) | Falling |
| 2006 | 23 | 90,000 | 1 | — | — | — | Falling |
| 2005 | 129 | 83,000 | 6 | — | — | Not compared (before 2008) | Falling |
| 2004 | 204 | 63,200 | 4 | — | — | Not compared (before 2008) | Falling |
| 2003 | 301 | 76,731 | 5 | — | — | Not compared (before 2008) | Falling |
| 2002 | 286 | 64,000 | 2 | — | — | Not compared (before 2008) | Falling |
| 2001 | 440 | 60,650 | 6 | — | — | Not compared (before 2008) | Rising |
| 2000 | 282 | 70,975 | 8 | — | — | Not compared (before 2008) | Stable |
| 1999 | 634 | 85,000 | 1 | — | — | Not compared (before 2008) | Falling |
| 1998 | 201 | 76,500 | 2 | — | — | Not compared (before 2008) | Stable |
| 1997 | 414 | 100,858 | 2 | — | — | Not compared (before 2008) | Falling |
| 1996 | 360 | 93,100 | 3 | — | — | Not compared (before 2008) | Stable |
| 1995 | 457 | 113,450 | 6 | — | — | Not compared (before 2008) | Falling |
| 1994 | 858 | 122,000 | 3 | — | — | Not compared (before 2008) | Stable |
| 1993 | 499 | 120,000 | 0 | — | 13 | Not compared (before 2008) | Stable |
| 1992 | 189 | 30,000 | 3 | — | 13 | Not compared (before 2008) | Stable |
| 1991 | 52 | 106,744 | 3 | — | 12 | Not compared (before 2008) | Falling |
| 1990 | 54 | — | 3 | — | 13 | Not compared (before 2008) | Stable |
| 1989 | 62 | 127,500 | 3 | — | 12 | Not compared (before 2008) | Stable |
| 1988 | 30 | 112,500 | 3 | — | — | Not compared (before 2008) | Stable |
| 1987 | 18 | — | 0 | — | — | — | Stable |
| 1986 | 7 | 200,000 | 0 | — | 13 | — | Not enough data |
| 1985 | 9 | — | 0 | — | 13 | — | Not enough data |
| 1984 | 6 | — | 0 | — | 13 | — | Not enough data |
All Chevrolet Suburban model years · Best and worst years by complaints
Frequently asked questions
What are the most common problems with the 1997 Chevrolet Suburban?
Owners of the 1997 Chevrolet Suburban most often describe power steering assist that comes and goes, ABS activation at low speed that lengthens stopping distance, and intermittent windshield wipers. The issues reported most often: Steering wheel jerks or assist cuts in and out; Intermittent or dead windshield wipers; ABS kicks in at low speed, longer stopping distance.
How many NHTSA complaints does the 1997 Chevrolet Suburban have?
NHTSA recorded 414 consumer complaints for the 1997 Chevrolet Suburban as of Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 1997 Chevrolet Suburban is reported most often?
Steering is named most often, in 105 complaints (25% of the total), followed by brakes with 96.
Has the 1997 Chevrolet Suburban been recalled?
NHTSA lists 2 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 1997 Chevrolet Suburban reported?
Among the 76 complaints that include a mileage, the median is 100,858 miles and the middle half falls between 71,000 and 130,000 miles; 16% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.