2023 Chevrolet Suburban Problems
Compared with other Chevrolet Suburban years
More complaints than typical for this model
89/100 2.5× a typical year · 50 = typical
- Complaint rate is 2.5× that of a typical Chevrolet Suburban year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 79 of its 131 complaints were filed by the end of 2025.
- Most reported problem: Engine failure, stall or loss of power (V8) (52 complaints, median 47,000 mi).
- 3 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Nearby years with a typical complaint level and no open NHTSA investigation: 2020
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 131filed with NHTSA
- Median mileage
- 47,000miles, 18 complaints with mileage
- Recalls
- 3campaigns on record
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
- NHTSA crash rating
- 4 / 5stars overall, 2 rated versions
- EPA fuel economy
- 17 mpgcombined, 5.3L 8-cyl RWD · 15 city / 20 hwy
Sources: NHTSA records for the 2023 Chevrolet Suburban (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
What owners report
Most 2023 Chevrolet Suburban complaints in this sample center on the engine, especially the 5.3L and 6.2L V8s: owners describe lifter and internal engine failures, sudden loss of power and stalling, often with the engine replaced. A second cluster covers transmission shifter and solenoid problems that can leave the vehicle stuck in park or neutral, and a smaller group describes electrical issues such as dead batteries, blank instrument panels and loss of connectivity. Reports range from very low mileage to past 100,000 miles.
- Engine
Engine failure, stall or loss of power (V8)
- 52 complaints (40%)
- median 47,000 mi at 3.1 yrs old (10 state mileage)
- filed 2023–2026
Complaints describe engines that seized or failed outright, sometimes with a loud knocking or clanking before losing power at speed, and sometimes with no warning at all. In several cases the vehicle was diagnosed with a failed engine requiring replacement, and owners report being told parts were on nationwide backorder, leaving the truck at the dealer for weeks or months. Some owners who had the 6.2L recall remedy applied (inspection and higher-viscosity oil) still reported power loss or engine noise afterward, and others found metal debris in the oil at their next change. Reported from roughly 20,000 to 100,000 miles, often during highway driving.
What to check: Ask whether recall 25V274000 was completed and get the paperwork; if the vehicle has a 6.2L, check the oil for a metallic sheen or debris and note any knocking on cold start or under acceleration.
2 excerpts from owner complaints in NHTSA records
“The engine seized while I was driving. The dealer discovered a crack in the engine block, which caused the oil to leak out. Unfortunately, the warranty had expired at 60,000 miles. The dealer replaced the engine with a brand-new one. So, I had to cover the full repair cost of approximately $6,830.29 out of pocket.”
NHTSA complaint #11655972, filed 2025-04“Without warning my 2023 Chevy suburban started making a terrible noise, lost all power and died in the middle of the road. I was unable to restart the vehicle. It was towed to the nearest dealer 75 miles away and has been sitting there for 30 days with no idea when an engine will be available.”
NHTSA complaint #11657997, filed 2025-04 - Engine
Engine misfire and lifter or injector failure
- 10 complaints (8%)
- median 57,500 mi at 2.9 yrs old (4 state mileage, few)
- filed 2024–2026
Complaints describe ticking or knocking noises, rough idle, shuddering and misfires, traced by dealers to collapsed lifters or failed fuel injectors. Some owners report the same lifter failure recurring after a prior repair and being quoted an engine replacement, while others had injectors replaced without the misfire going away. Often reported in the 40,000 to 100,000 mile range, with some repeats shortly after a repair.
What to check: Listen for ticking or knocking at idle and under light acceleration, and ask for service records showing whether lifters or injectors have already been replaced.
2 excerpts from owner complaints in NHTSA records
“We purchased a 2023 Chevy Suburban in January of 2026. In May the vehicle shut off on me at a stop light. The check engine light flashed after I was able to restart it. I took it to the dealer and they said they couldn't recreate the issue even though there was an engine misfire code on all cylinders. They told me to come pick it up and bring it back if I had further issues. The second time this happened I had issues getting the vehicle started. …”
NHTSA complaint #11751691, filed 2026-07“Lifters failed again for the second time. First time was at 41k miles fixed by dealer under warranty, it happened again today 05/02/2025 with 100k miles on the engine with ticking and cranking noises and being told it need an new engine. 5.3L suvs need to be investigated and be recalled for engine failure it is a common issue please help.”
NHTSA complaint #11658613, filed 2025-05 - Transmission and drivetrain
Transmission shift lockout or won't shift out of park
- 14 complaints (11%)
- median 33,950 mi at 2.9 yrs old (2 state mileage, few)
- filed 2023–2026
Owners describe messages telling them transmission service is needed or the vehicle will not shift, and in some cases the truck dropped into neutral at highway speed or refused to engage reverse or come out of park. Dealers reportedly found solenoid or hydraulic control codes and valve body faults; several complaints mention valve body replacement and long waits for parts, while others say the dealer could not duplicate the concern. Most often reported between roughly 25,000 and 60,000 miles.
What to check: Test shifting through all gears from park, including reverse, and watch for any transmission service message; ask whether a software update or valve body repair has been done.
2 excerpts from owner complaints in NHTSA records
“Check engine light came on Then : message saying power reduced. Then: Service transmission, unable to shift soon. While driving on the highway. Vehicle has been at dealership for a month with no idea on when parts will be available. They say they have no idea on when a valve body part will be available.”
NHTSA complaint #11664813, filed 2025-06“The vehicle was shaking and shuddering when trying to maintain highway speeds. Would have to slow down to maintain safety. The dealership advised the transmission needs replaced however we are seeing this is a widespread problem that GM has refused to admit fault for.”
NHTSA complaint #11743051, filed 2026-06 - Electrical system
Battery drain, blank display and lost connectivity
- 11 complaints (8%)
- median 2,500 mi at 1.3 yrs old (2 state mileage, few)
- filed 2023–2026
Owners report batteries going dead repeatedly, instrument panels going blank while driving, key fobs not detected so the vehicle will not start, and OnStar or radio connectivity dropping out. Dealers reportedly reset modules, replaced the battery or performed software updates, and in several cases the problem returned or could not be reproduced. Reported across a wide mileage range, some within the first few thousand miles.
What to check: Check for any stored battery or module codes, ask whether updates for the radio or OnStar module were applied, and confirm both key fobs start the vehicle reliably.
2 excerpts from owner complaints in NHTSA records
“Since purchasing the car in March 2023, the battery has died 5-7 times. We contacted our dealer and they claimed nothing wrong and the battery was fine. We have contacted them about this issue and there is no fix. They performed an update in June 2025 which was supposed to fix it but it didn’t. The latest it has died is November 25. There was nothing left on for the battery to die. I have 4 children and it’s starting to get very cold outside. I live in a rural area with poor cell reception. …”
NHTSA complaint #11701963, filed 2025-11“There were no accidents or near accidents but the computer system was spitting out different problems and telling me that different system were needing service such as the ESC system, the steering wheel column l, collision traction , etc plus the engine light came on. Thus occurred on the 20th of June. I took it in for service and they said they fixed the problem but then while coming home on the 22nd the system started acting up again. Took it back to the dealership and they said the computer lost communication. …”
NHTSA complaint #11528662, filed 2023-06
Buying note. Have a pre-purchase inspection include an engine oil and filter check plus a scan for engine and transmission codes, and confirm recall 25V274000 was completed if the truck has the 6.2L V8. Service records showing whether lifters, injectors or the transmission valve body have already been addressed are worth asking for.
Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.
NHTSA recorded 131 consumer complaints for the 2023 Chevrolet Suburban. 18 of the complaints include a mileage, and 50% of those were filed for vehicles with under 50,000 miles; the median is 47,000 miles. Of all complaints, 1 involved a crash, 4 an injury, according to the filers. NHTSA lists 3 recall campaigns and 664 technical service bulletins for this model year. Compared with the other 15 Chevrolet Suburban model years that have at least 25 complaints and are old enough to compare, this one scores 89 out of 100, where 50 is a typical year for the model (more complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Engine69 53%
- Other or unknown15 11%
- Electrical system14 11%
- Engine cooling9 6.9%
- Fuel system6 4.6%
- Brakes5 3.8%
- Body and structure5 3.8%
Also reported: Seat belts (4), Steering (3), Air bags (2), Back-over prevention (rear camera) (2), Exterior lighting (2), Suspension (2), Wheels (2), Tires (1), Vehicle speed control (1).
Example complaints
Engine: “Its been over a month and the dealership is unable to remedy this defect. I also called GM and they said the recall in incomplete and its in the preliminary stage. We are concerned that this is a serious safety recall and GM will not offer alternative solutions in a reasonable time.”
NHTSA complaint #11675684, filed 2025-07Transmission and drivetrain: “This vehicle shifts hard and was identified to have a transmission valve issue. It should be under the same recall that other Chevrolet vehicles have with same issue. On top of this, Chevrolet cannot keep up with demand for this part making only 500 per week. I’ve been told it may be 2 months before I have my vehicle back.”
NHTSA complaint #11677114, filed 2025-07Other or unknown: “The sound in the vehicle goes silent and I'm not able to verify audibly that my turn signals are working or not. Which has led to a couple of near misses while in traffic. Power has been cycled and the call hang up botton has been depressed to soft reset the system and it still isn't working.”
NHTSA complaint #11731027, filed 2026-04Electrical system: “The engine of this car has been under recall for multiple issues during the time we have owned it. The most recent issue that was experienced was total engine failure and electrical malfunction while driving on a busy street near train tracks. The vehicle was making a loud banging sound moments before this occurred. I wasn't even given time to get to a safe spot to investigate the issue. When it shut down, a quick message flashed across the dash board--stating ability to shift had been lost (or something to that effect)--the vehicle then flipped into neutral and immediately lost power. …”
NHTSA complaint #11744096, filed 2026-06Mileage when problems were reported
50% of the 18 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 25,300 and 100,000 miles.
Complaints by year filed
This model year is less than 4 years old, so a trend is not meaningful yet.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2023 Chevrolet Suburban. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Suburban · SUV 2WD | ★★★★☆ | 5 / 4 | 5 | 5 | 3 |
| Suburban · SUV 4WD | ★★★★☆ | 5 / 4 | 5 | 5 | 3 |
Driver aids listed by NHTSA for the 2023 model year: forward collision warning standard on some versions, lane departure warning standard on some versions, automatic emergency braking standard on some versions.
Neighbouring years: 2022: same overall rating; 2024: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2023 Chevrolet Suburban version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Suburban 2WD | 5.3L 8-cyl | 10-speed automatic | 15 | 20 | 17 | $3,950 |
| Suburban 2WD | 6.2L 8-cyl | 10-speed automatic | 14 | 20 | 16 | $5,150 |
| Suburban 4WD | 5.3L 8-cyl | 10-speed automatic | 15 | 19 | 16 | $4,200 |
| Suburban 4WD | 6.2L 8-cyl | 10-speed automatic | 14 | 18 | 16 | $5,150 |
| Suburban 2WD | 3.0L 6-cyl · diesel | 10-speed automatic | 21 | 27 | 23 | $4,150 |
| Suburban 4WD | 3.0L 6-cyl · diesel | 10-speed automatic | 20 | 26 | 22 | $4,350 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 25V274000Apr 24, 2025Engine and engine cooling › Engine › Hard parts internal/mechanicalCovers: Chevrolet Suburban 2021–2024, Tahoe 2021–2024, GMC Yukon 2021–2024 +5 more
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft…
- 23V642000Sep 20, 2023Suspension › RearCovers: Chevrolet Suburban 2023, Cadillac Escalade ESV 2023, Escalade 2023 +3 more
General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause…
- 22V903000Dec 8, 2022Exterior lighting › Lighting control module › SoftwareCovers: Chevrolet Suburban 2022–2023, Cadillac CT5 2020–2023, CT4 2020–2023 +8 more
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime…
Recall details for the 2023 Chevrolet Suburban → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 664 on record; the latest 10 are shown.
- 11038136Sep 28, 2026Other or unknown. This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being…
- 11038132Sep 28, 2026Other or unknown. This Preliminary information communicates to dealers a procedure to reset the radio.
- 11037555Sep 26, 2026Other or unknown. This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037260Sep 10, 2026Other or unknown. This preliminary information communicates diagnostic tips for air leveling suspension system.
- 11037253Sep 4, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11036704Aug 27, 2026Other or unknown. This PI was created to address an Intermittent Loss of Connectivity, GPS, or Wi-Fi Due to OnStar Module concern.
- 11036392Aug 20, 2026Other or unknown. This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
- 11035340Jul 21, 2026Other or unknown. PI to help diagnose A/C concern
- 11035308Jul 21, 2026Other or unknown. This PI provides diagnostic tips for diagnosing electric trailer brakes issues.
- 11035291Jul 16, 2026Other or unknown. • Improves transmission diagnostic software. • Reduces unnecessary check engine light activations.
Other model years of the Chevrolet Suburban
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2024 | 45 | 16,600 | 1 | 4 | 17 | Too new to compare | Too new |
| 2023 | 131 | 47,000 | 3 | 4 | 17 | 89 · More | Too new |
| 2022 | 124 | 58,166 | 4 | 4 | 17 | 73 · More | Rising |
| 2021 | 202 | 69,224 | 12 | 4 | 17 | 100 · More | Rising |
| 2020 | 44 | 30,000 | 4 | 4 | 18 | 52 · Typical | Rising |
| 2019 | 78 | 67,000 | 3 | 4 | 18 | 50 · Typical | Rising |
| 2018 | 84 | 42,000 | 4 | 4 | 19 | 50 · Typical | Rising |
| 2017 | 142 | 53,333 | 5 | 4 | 19 | 85 · More | Stable |
| 2016 | 220 | 59,963 | 6 | 4 | 19 | 100 · More | Falling |
| 2015 | 431 | 62,000 | 11 | 4 | 18 | 100 · More | Falling |
| 2014 | 59 | 55,000 | 3 | 4 | 17 | 23 · Fewer | Falling |
| 2013 | 118 | 60,000 | 4 | 4 | 17 | 40 · Typical | Falling |
| 2012 | 101 | 66,300 | 4 | 4 | 17 | 41 · Typical | Falling |
| 2011 | 148 | 70,000 | 3 | — | — | 31 · Fewer | Falling |
| 2010 | 117 | 90,000 | 3 | — | — | 0 · Fewer | Falling |
| 2009 | 106 | 85,000 | 5 | — | — | 30 · Fewer | Falling |
| 2008 | 213 | 85,000 | 4 | — | — | 32 · Fewer | Falling |
| 2007 | 292 | 85,000 | 4 | — | — | Not compared (before 2008) | Falling |
| 2006 | 23 | 90,000 | 1 | — | — | — | Falling |
| 2005 | 129 | 83,000 | 6 | — | — | Not compared (before 2008) | Falling |
| 2004 | 204 | 63,200 | 4 | — | — | Not compared (before 2008) | Falling |
| 2003 | 301 | 76,731 | 5 | — | — | Not compared (before 2008) | Falling |
| 2002 | 286 | 64,000 | 2 | — | — | Not compared (before 2008) | Falling |
| 2001 | 440 | 60,650 | 6 | — | — | Not compared (before 2008) | Rising |
| 2000 | 282 | 70,975 | 8 | — | — | Not compared (before 2008) | Stable |
| 1999 | 634 | 85,000 | 1 | — | — | Not compared (before 2008) | Falling |
| 1998 | 201 | 76,500 | 2 | — | — | Not compared (before 2008) | Stable |
| 1997 | 414 | 100,858 | 2 | — | — | Not compared (before 2008) | Falling |
| 1996 | 360 | 93,100 | 3 | — | — | Not compared (before 2008) | Stable |
| 1995 | 457 | 113,450 | 6 | — | — | Not compared (before 2008) | Falling |
| 1994 | 858 | 122,000 | 3 | — | — | Not compared (before 2008) | Stable |
| 1993 | 499 | 120,000 | 0 | — | 13 | Not compared (before 2008) | Stable |
| 1992 | 189 | 30,000 | 3 | — | 13 | Not compared (before 2008) | Stable |
| 1991 | 52 | 106,744 | 3 | — | 12 | Not compared (before 2008) | Falling |
| 1990 | 54 | — | 3 | — | 13 | Not compared (before 2008) | Stable |
| 1989 | 62 | 127,500 | 3 | — | 12 | Not compared (before 2008) | Stable |
| 1988 | 30 | 112,500 | 3 | — | — | Not compared (before 2008) | Stable |
| 1987 | 18 | — | 0 | — | — | — | Stable |
| 1986 | 7 | 200,000 | 0 | — | 13 | — | Not enough data |
| 1985 | 9 | — | 0 | — | 13 | — | Not enough data |
| 1984 | 6 | — | 0 | — | 13 | — | Not enough data |
All Chevrolet Suburban model years · Best and worst years by complaints
Frequently asked questions
What are the most common problems with the 2023 Chevrolet Suburban?
Most 2023 Chevrolet Suburban complaints in this sample center on the engine, especially the 5.3L and 6.2L V8s: owners describe lifter and internal engine failures, sudden loss of power and stalling, often with the engine replaced. The issues reported most often: Engine failure, stall or loss of power (V8); Engine misfire and lifter or injector failure; Transmission shift lockout or won't shift out of park.
How many NHTSA complaints does the 2023 Chevrolet Suburban have?
NHTSA recorded 131 consumer complaints for the 2023 Chevrolet Suburban as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2023 Chevrolet Suburban is reported most often?
Engine is named most often, in 69 complaints (53% of the total), followed by transmission and drivetrain with 19.
Has the 2023 Chevrolet Suburban been recalled?
NHTSA lists 3 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2023 Chevrolet Suburban do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2023 Chevrolet Suburban 4 out of 5 stars overall, across 2 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2023 Chevrolet Suburban get?
The EPA rates the 2023 Chevrolet Suburban (Suburban 2WD, 5.3L 8-cyl) at 17 mpg combined, 15 city and 20 highway, with an estimated annual fuel cost of $3,950 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2023 Chevrolet Suburban reported?
Among the 18 complaints that include a mileage, the median is 47,000 miles and the middle half falls between 25,300 and 100,000 miles; 50% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.