2014 Chevrolet Suburban Problems
Compared with other Chevrolet Suburban years
Fewer complaints than typical for this model
23/100 0.5× a typical year · 50 = typical
- Complaint rate is 0.5× that of a typical Chevrolet Suburban year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 14 of its 59 complaints were filed by the end of 2016.
- Most reported problem: Dashboard cracking, especially around the passenger airbag (23 complaints, median 53,500 mi).
- 3 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 59filed with NHTSA
- Median mileage
- 55,000miles, 35 complaints with mileage
- Recalls
- 3campaigns on record
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
- NHTSA crash rating
- 4 / 5stars overall, 2 rated versions
- EPA fuel economy
- 17 mpgcombined, 5.3L 8-cyl · flex-fuel RWD · 15 city / 21 hwy
Sources: NHTSA records for the 2014 Chevrolet Suburban (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
What owners report
Owners of the 2014 Chevrolet Suburban most often describe a cracking dashboard, particularly around the passenger airbag area and above the instrument cluster, with cracks appearing on garage-kept vehicles as well. A large share of the sampled complaints also concern the passenger-side airbag inflator recall, mainly because parts were not available and the repair wait was long. Remaining reports cover intermittent electrical faults, brake and transmission concerns, mostly at higher mileage.
- Body and structure
Dashboard cracking, especially around the passenger airbag
- 23 complaints (39%)
- median 53,500 mi at 4.5 yrs old (14 state mileage)
- filed 2016–2025
Complaints describe cracks forming in the dashboard without any impact, often starting near the passenger-side airbag cover and above the steering wheel or instrument cluster, and spreading over time. Several owners say the vehicle was garage-kept and used a sunshade and that the cracks still progressed. According to the complaints, dealers declined to cover the repair once the vehicle was outside warranty, and owners report being told the damage was not a warranty item. Reported from roughly 32,000 to 100,000 miles, with several owners describing cracking that began within a few years of new.
What to check: Inspect the dash carefully at both top corners of the passenger airbag cover, above the instrument cluster, and along the defroster vent; run a hand across the surface for hairline splits.
2 excerpts from owner complaints in NHTSA records
“My dashboard cracked right around the airbag. I have concern that when the airbag my deploy it could cause physical harm to the passenger. Chevrolet refuses to repair the issue because it is 3 months out of warranty”
NHTSA complaint #11054669, filed 2017-12, 32,000 miles“After owning the vehicle over 5 years, the dashboard started to crack. After researching a fix, I discovered a lot of owners of my type of vehicle are experiencing the same problem in the same locations.”
NHTSA complaint #11302161, filed 2020-01, 175,000 miles - Air bags
Passenger airbag inflator recall waiting on parts
Mentioned in 8 of 44 sampled complaints
Owners describe receiving recall notice 21V054000 for the passenger-side front airbag inflator and then being unable to get the repair scheduled because parts were unavailable. Some complaints say the wait ran a year or more, and a few mention that an open recall blocked selling or disposing of the vehicle. Others describe a passenger presence module fault that kept the airbag warning light on. Reports cluster in 2021 and later, with mileage ranging widely from about 44,000 miles upward.
What to check: Ask for written confirmation of whether recall 21V054000 has been completed, and check that the airbag warning light goes out after the bulb check when a passenger sits in the front seat.
2 excerpts from owner complaints in NHTSA records
“I cannot believe we don't have a repair for this yet. It is proven to be fatal, even a 2013 Chev Cruze incident caused a fatality. I want to know something about this fix and I want Chevrolet/GM to start fixing immediately. At this point, I am paying a lien on a vehicle that could be fatal and no one is talking about when it will be repaired.”
NHTSA complaint #11440483, filed 2021-11“I saw a red sturdy signal on the dashboard that states, service airbag soon. Then, saw cnn news of the recall and 17 deaths. Can I have my airbag examined and fixed?”
NHTSA complaint #11376077, filed 2020-11, 113,470 miles - Electrical system
Intermittent electrical faults and stalling
- 9 complaints (15%)
- median 50,000 mi at 4.1 yrs old (7 state mileage, few)
- 1 mention a crash, fire or injury
- filed 2015–2023
Complaints describe sudden loss of electrical power while driving, with lights flashing, gauges dropping, radio and door locks acting on their own, and sometimes the engine stalling or refusing to restart. A few owners mention a burning electrical smell or repeated no-crank conditions afterwards. According to the complaints, dealers either could not duplicate the fault or found no stored codes. Mostly reported between about 50,000 and 145,000 miles, often as an intermittent fault rather than a constant one.
Recall 14V6140002 related service bulletins
What to check: Ask whether the chassis control module recall 14V614000 was performed, and check for aftermarket devices plugged into the diagnostic port, which a service bulletin names as a possible source of electrical symptoms.
2 excerpts from owner complaints in NHTSA records
“When turning on the vehicle the lights will power surge. One day the vehicle just didn't start. The next day it started and as I was driving down the road I lost thermostat control, the power locks were involuntarily going up and down, the radio shut off, and the speedometer and gauges all went to the left and were not working. When I finally parked the vehicle I could smell an electrical burning smell. The vehicle was in motion for all of this on a 2 lane road.”
NHTSA complaint #11310451, filed 2020-02, 100,000 miles“This is a recurring problem with my 2014 Suburban z-71 4x4, first occurring at 2735 miles, and again at 19,367, 19,420, and 20,435 miles. While driving at or above 45 MPH, the vehicle has exhibited the following symptoms: loss of power while the check engine, stabiltrak and traction control warning lights appear. …”
NHTSA complaint #10713233, filed 2015-04, 2,735 miles
Buying note. Check the dashboard for cracks around the airbag cover first, since that is the most common report and usually not covered after warranty. Confirm in writing that the open airbag and chassis module recalls were completed, and drive the vehicle long enough to watch for electrical flickers or transmission slip.
Summary written with AI from a sample of 44 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.
NHTSA recorded 59 consumer complaints for the 2014 Chevrolet Suburban. 35 of the complaints include a mileage, and 37% of those were filed for vehicles with under 50,000 miles; the median is 55,000 miles. Of all complaints, 1 a fire, 2 an injury, according to the filers. NHTSA lists 3 recall campaigns and 1,603 technical service bulletins for this model year. Compared with the other 15 Chevrolet Suburban model years that have at least 25 complaints and are old enough to compare, this one scores 23 out of 100, where 50 is a typical year for the model (fewer complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Other or unknown18 31%
- Air bags15 25%
- Body and structure8 14%
- Electrical system7 12%
- Suspension4 6.8%
- Brakes3 5.1%
- Seats3 5.1%
- Exterior lighting2 3.4%
Also reported: Fuel system (2), Seat belts (2), Visibility (wipers, defrost, mirrors) (2), Engine (1), Steering (1), Vehicle speed control (1), Wheels (1).
Example complaints
Other or unknown: “This 2014 Chevrolet Suburban was purchased by my husband in 2017. Cracks have started at both top corners of the airbag compartment. According to information found on the internet, this is a common occurrence, GM is aware of it but chooses to ignore it. It seems to me, this type of cracking could effect the performance of the airbag or create a more dangerous situation in case of a wreck.”
NHTSA complaint #11090134, filed 2018-04, 63,000 milesAir bags: “Vehicle was sitting in our garage, went to crawl in and start up and the dash cracked, we are concerned as it is cracked into the passengers side air bag. .”
NHTSA complaint #11085143, filed 2018-04, 68,777 milesBody and structure: “Dashboard is cracking and non-repairable. My research finds that this issue has happened to a vast number of 2007-2014 GM vehicles, that dealerships and GM are refusing to fix the dashboards, and that the dashboards continue to break down, creating more potential for hazard.”
NHTSA complaint #11024707, filed 2017-09, 72,000 milesElectrical system: “Intermittent electrical short - radio no power, dvd no power. Intermittent electrical short - stability control displaying after power restored. Intermittent electrical short and he vehicle stalled on 09/21/2017”
NHTSA complaint #11024940, filed 2017-09, 69,719 milesMileage when problems were reported
37% of the 35 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 43,000 and 100,000 miles.
Complaints by year filed
Trend: falling. Complaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2014 Chevrolet Suburban. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Suburban 1500 · SUV 4WD | ★★★★☆ | 5 / 5 | 5 | 5 | 3 · 23.7% risk |
| Suburban 1500 · SUV RWD | ★★★★☆ | 5 / 5 | 5 | 5 | 3 · 23.7% risk |
Neighbouring years: 2013: same overall rating; 2015: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2014 Chevrolet Suburban version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Suburban C10 2WD | 5.3L 8-cyl · flex-fuel | 6-speed automatic | 15 | 21 | 17 | $3,950 |
| Suburban K10 4WD | 5.3L 8-cyl · flex-fuel | 6-speed automatic | 15 | 21 | 17 | $3,950 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 21V054000Feb 5, 2021Air bags › Frontal › Passenger side › Inflator moduleCovers: Chevrolet Suburban 2010–2014, Cadillac Escalade 2010–2014, Chevrolet Tahoe 2010–2014 +11 more
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of…
- 14V614000Oct 1, 2014Electrical systemCovers: Chevrolet Suburban 2013–2014, Cadillac CTS 2013–2014, GMC Yukon 2013–2014 +12 more
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and…
- 13V342000Aug 6, 2013Service brakes, hydraulicCovers: Chevrolet Suburban 2014, Tahoe 2014, GMC Yukon 2014 +1 more
General Motors is recalling certain model year 2014 Chevrolet Suburban vehicles manufactured July 9, 2013, through July 22, 2013; and 2014 Chevrolet Tahoe vehicles manufactured July 16, 2013, through July 23, 2013; and model year 2014 GMC Yukon vehicles…
Recall details for the 2014 Chevrolet Suburban → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 1,603 on record; the latest 10 are shown.
- 11037555Sep 26, 2026Other or unknown. This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037253Sep 4, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11032577May 4, 2026Other or unknown. This Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special Service Vehicles.
- 11030974Apr 1, 2026Other or unknown. This preliminary information communicates information about how to determine if a wheel and tires size change is available.
- 11030092Mar 9, 2026Other or unknown. This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
- 11030091Mar 9, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11027698Jan 16, 2026Other or unknown. This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from…
- 11027601Jan 8, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11025755Nov 20, 2025Other or unknown. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit…
- 11023091Sep 9, 2025Other or unknown. New Vehicle Monitoring Programs Section in IVH
Other model years of the Chevrolet Suburban
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2024 | 45 | 16,600 | 1 | 4 | 17 | Too new to compare | Too new |
| 2023 | 131 | 47,000 | 3 | 4 | 17 | 89 · More | Too new |
| 2022 | 124 | 58,166 | 4 | 4 | 17 | 73 · More | Rising |
| 2021 | 204 | 69,224 | 12 | 4 | 17 | 100 · More | Rising |
| 2020 | 44 | 30,000 | 4 | 4 | 18 | 52 · Typical | Rising |
| 2019 | 78 | 67,000 | 3 | 4 | 18 | 50 · Typical | Rising |
| 2018 | 84 | 42,000 | 4 | 4 | 19 | 50 · Typical | Rising |
| 2017 | 142 | 53,333 | 5 | 4 | 19 | 85 · More | Stable |
| 2016 | 220 | 59,963 | 6 | 4 | 19 | 100 · More | Falling |
| 2015 | 431 | 62,000 | 11 | 4 | 18 | 100 · More | Falling |
| 2014 | 59 | 55,000 | 3 | 4 | 17 | 23 · Fewer | Falling |
| 2013 | 118 | 60,000 | 4 | 4 | 17 | 40 · Typical | Falling |
| 2012 | 101 | 66,300 | 4 | 4 | 17 | 41 · Typical | Falling |
| 2011 | 148 | 70,000 | 3 | — | — | 31 · Fewer | Falling |
| 2010 | 117 | 90,000 | 3 | — | — | 0 · Fewer | Falling |
| 2009 | 106 | 85,000 | 5 | — | — | 30 · Fewer | Falling |
| 2008 | 213 | 85,000 | 4 | — | — | 32 · Fewer | Falling |
| 2007 | 292 | 85,000 | 4 | — | — | Not compared (before 2008) | Falling |
| 2006 | 23 | 90,000 | 1 | — | — | — | Falling |
| 2005 | 129 | 83,000 | 6 | — | — | Not compared (before 2008) | Falling |
| 2004 | 204 | 63,200 | 4 | — | — | Not compared (before 2008) | Falling |
| 2003 | 301 | 76,731 | 5 | — | — | Not compared (before 2008) | Falling |
| 2002 | 286 | 64,000 | 2 | — | — | Not compared (before 2008) | Falling |
| 2001 | 440 | 60,650 | 6 | — | — | Not compared (before 2008) | Rising |
| 2000 | 282 | 70,975 | 8 | — | — | Not compared (before 2008) | Stable |
| 1999 | 634 | 85,000 | 1 | — | — | Not compared (before 2008) | Falling |
| 1998 | 201 | 76,500 | 2 | — | — | Not compared (before 2008) | Stable |
| 1997 | 414 | 100,858 | 2 | — | — | Not compared (before 2008) | Falling |
| 1996 | 360 | 93,100 | 3 | — | — | Not compared (before 2008) | Stable |
| 1995 | 457 | 113,450 | 6 | — | — | Not compared (before 2008) | Falling |
| 1994 | 858 | 122,000 | 3 | — | — | Not compared (before 2008) | Stable |
| 1993 | 499 | 120,000 | 0 | — | 13 | Not compared (before 2008) | Stable |
| 1992 | 189 | 30,000 | 3 | — | 13 | Not compared (before 2008) | Stable |
| 1991 | 52 | 106,744 | 3 | — | 12 | Not compared (before 2008) | Falling |
| 1990 | 54 | — | 3 | — | 13 | Not compared (before 2008) | Stable |
| 1989 | 62 | 127,500 | 3 | — | 12 | Not compared (before 2008) | Stable |
| 1988 | 30 | 112,500 | 3 | — | — | Not compared (before 2008) | Stable |
| 1987 | 18 | — | 0 | — | — | — | Stable |
| 1986 | 7 | 200,000 | 0 | — | 13 | — | Not enough data |
| 1985 | 9 | — | 0 | — | 13 | — | Not enough data |
| 1984 | 6 | — | 0 | — | 13 | — | Not enough data |
All Chevrolet Suburban model years · Best and worst years by complaints
Frequently asked questions
What are the most common problems with the 2014 Chevrolet Suburban?
Owners of the 2014 Chevrolet Suburban most often describe a cracking dashboard, particularly around the passenger airbag area and above the instrument cluster, with cracks appearing on garage-kept vehicles as well. The issues reported most often: Dashboard cracking, especially around the passenger airbag; Passenger airbag inflator recall waiting on parts; Intermittent electrical faults and stalling.
How many NHTSA complaints does the 2014 Chevrolet Suburban have?
NHTSA recorded 59 consumer complaints for the 2014 Chevrolet Suburban as of Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2014 Chevrolet Suburban is reported most often?
Other or unknown is named most often, in 18 complaints (31% of the total), followed by air bags with 15.
Has the 2014 Chevrolet Suburban been recalled?
NHTSA lists 3 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2014 Chevrolet Suburban do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2014 Chevrolet Suburban 4 out of 5 stars overall, across 2 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2014 Chevrolet Suburban get?
The EPA rates the 2014 Chevrolet Suburban (Suburban C10 2WD, 5.3L 8-cyl · flex-fuel) at 17 mpg combined, 15 city and 21 highway, with an estimated annual fuel cost of $3,950 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2014 Chevrolet Suburban reported?
Among the 35 complaints that include a mileage, the median is 55,000 miles and the middle half falls between 43,000 and 100,000 miles; 37% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.