2025 Chevrolet Trax Problems

What owners report

Owners of the 2025 Chevrolet Trax most often describe electrical and screen problems: the digital instrument cluster and infotainment display going dark or rebooting while driving, and phone projection or Bluetooth dropping out. A second common theme is an inoperative or blank rearview camera, which is covered by a recall for this model year but for which several owners report parts were not yet available. Transmission hesitation and hard shifting, loss of engine power, and wiper or climate-control concerns also appear in the sample.

1. 1
   Electrical system

   Dashboard and infotainment screens go blank or reboot

   • 19 complaints (19%)
   • median 24,000 mi at 0.7 yrs old (1 states mileage, few)
   • 1 mention a crash, fire or injury
   • filed 2024–2026

   Owners describe the instrument cluster, infotainment screen, or both going completely black for anywhere from a few seconds to several minutes while driving, sometimes returning on their own and sometimes only after the battery is disconnected and reconnected. Some say the car continues to run normally during the blackout, while others report the vehicle feeling sluggish or losing power. Complaints mention screens that were replaced with the problem recurring, dealers unable to reproduce the fault, and cases where the vehicle was kept for further diagnosis or a reset was attempted. Reported from a few hundred miles to about 24,000 miles, with many complaints filed within the first year of ownership and no clear weather pattern.

   4 related service bulletins

   What to check: During a test drive, watch whether the cluster and center screen stay lit and ask whether any radio or display resets or replacements have been done. Service bulletins describe reset procedures and diagnostic steps before replacing a radio or display, so ask the dealer whether those were performed.

   2 excerpts from owner complaints in NHTSA records

   “While driving, both dash screens will go black for 30 seconds or so and then restart. This blackout includes the speedometer, dash lights, radio etc (the entirety of both screens. When taken to the dealership, I was told that I would have to leave my car until the problem was reproduced. Even with picture proof of the incident. There is no way to make it produce the issue.”

   NHTSA complaint #11681760, filed 2025-08

   “Dashboard screen and video screen have randomly blacked out multiple times. Pairing with I-phone and android randomly stops working, wifi and bluetooth randomly not working. It happened on day of purchase and was supposedly fixed. About I month ago I had regular service and has frequently occurred since then. Brought it in today, they couldn't fix and said they needed to call Chevy engineer team. Was told car not safe to drive, was given a loaner/rental.”

   NHTSA complaint #11714683, filed 2026-01
2. 2
   Forward collision avoidance

   Rearview camera blank or inoperative

   • 12 complaints (12%)
   • median 16,850 mi at 1.3 yrs old (2 state mileage, few)
   • filed 2024–2026

   Owners report that when shifting into reverse the rearview camera shows a blank or black image instead of the view behind the vehicle, and in some cases it stays out or the center display stays dark for several minutes after start-up. Several complaints say the vehicle was included in a recall for the camera but the dealer confirmed the remedy part was not yet available, leaving the camera unusable for months. Others describe the camera as intermittent since new. Reported across a wide mileage range, from near-new vehicles to around 24,000 miles, and often described as ongoing for months.

   Recall 26V539000

   What to check: Ask whether recall 26V539000 has been completed on the vehicle and confirm the camera displays a normal image in reverse before buying. If the recall is still open, ask the dealer when the remedy part is expected.

   2 excerpts from owner complaints in NHTSA records

   “I am submitting this complaint regarding the rearview camera on my 2025 Trax, which has been inoperative since early 2026 & is now the subject of a recall. I contacted my dealership in March to have the rearview camera repaired. the part was on back order & I was advised that the repair could not be completed. The camera remains inoperative as of Sept 2026, more than six months after I initially attempted to have it repaired, I received the official recall on 9/22/26. …”

   NHTSA complaint #11766381, filed 2026-09

   “The contact owns a 2025 Chevrolet Trax. The contact received notification of NHTSA Campaign Number: 26V539000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after starting the vehicle, the back over prevention camera failed to display an image of the rear of the vehicle and the center display was black for approximately 10 minutes. …”

   NHTSA complaint #11772605, filed 2026-10, 24,000 miles
3. 3
   Engine

   Transmission hesitation, slipping and hard shifts

   • 8 complaints (8%)
   • median 5,000 mi at 0.6 yrs old (3 state mileage, few)
   • 1 mention a crash, fire or injury
   • filed 2025–2026

   Complaints describe the transmission slipping after refueling, jerking or shifting hard when pulling away from a stop or coming to a stop, and hesitation when cold. Owners say dealers sometimes initially found nothing wrong, and in one case a transmission repair was performed after further testing; another owner reports an engine control software update that did not resolve the shifting. Typically reported between roughly 3,000 and 8,000 miles, with some owners noting the behavior is worse when the vehicle is cold.

   What to check: Drive the car from a cold start and through several stop-and-go cycles, feeling for slipping or harsh engagement. Ask whether any transmission software updates or repairs have been recorded.

   2 excerpts from owner complaints in NHTSA records

   “The first problem began at approximately 5,000 miles. After refueling, the vehicle’s transmission would slip severely. The slipping continued to occur intermittently after that point. I brought the vehicle to a dealership Initially, I was told that nothing was wrong with the vehicle. After further testing, the dealership identified a transmission issue related to Technical Service Bulletin 25-NA-211 and stated that the repair was completed. …”

   NHTSA complaint #11730560, filed 2026-04

   “The contact owns a 2025 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the transmission warning light illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 139.”

   NHTSA complaint #11697123, filed 2025-11, 139 miles
4. 4
   Engine

   Engine stalls or loses power; engine replacement reported

   • 11 complaints (11%)
   • median 20,227 mi at 1.0 yrs old (1 states mileage, few)
   • filed 2025–2026

   Owners describe sudden loss of power while driving, a loud bang before the engine quit, and in one case a connecting rod failure that damaged the engine. Complaints state the vehicle had to be towed and that a dealer replaced the engine under warranty; another owner reports overheating traced to a cylinder head and a subsequent check engine light with intermittent power loss. A metallic ticking noise from the engine bay, described by a dealer as normal, also appears in the sample. Reported from a few thousand miles up to about 20,000 miles, including one case shortly after purchase.

   2 related service bulletins

   What to check: Ask for the warranty and service history and whether the engine has been replaced or repaired. On a test drive, listen for ticking or knocking noises and check that no warning lights remain on.

   2 excerpts from owner complaints in NHTSA records

   “We’ve only had the vehicle for a few months and while we were driving the engine rod basically broke in pieces damaging the engine and almost causing us to wreck. After looking at the other GM engines being recalled for engine rod issues and complete engine failure. This sounds like the same incident and needs to also be added to this. It’s put us out and almost caused us to wreck after only 11k miles on the vehicle.”

   NHTSA complaint #11677600, filed 2025-07

   “Bought my car June 3 2025. 8-10-25 at the dealer for another issue I mentioned about hear a squeek in the engine compartment, more so with the air on. Dealer stats can't hear squeek. Had to take back again on 9-9 for the other issue again and told dealer about still hearing squeek. Dealer stats can't hear unless removing oil cap and that there is a tsb that it's normal? Stated my mother's 25 year old car does not squeek and I don't think a new car should squeek. Dealer stated again, said to be normal.”

   NHTSA complaint #11686067, filed 2025-09
5. 5
   Visibility (wipers, defrost, mirrors)

   Wiper blades streak and washer nozzles freeze

   Mentioned in 4 of 60 sampled complaints

   Owners report that the driver-side wiper leaves a large streak right in the field of view, sometimes within weeks of new blades, and that replacement blades are hard to source because of the arm design. Others describe windshield washer nozzles that do not spray in near-freezing temperatures until the engine warms up, and in one case a washer line that froze and leaked. Mostly reported on vehicles under about 7,000 miles, with the nozzle complaints tied to cold mornings near freezing.

   What to check: Check the wiper arms and blade availability for this model before buying, and test the washer spray on a cold morning to see how quickly it works.

   2 excerpts from owner complaints in NHTSA records

   “I have only had the vehicle 1 year and 4 months and I am already having to replace the wiper blades a for a second time. The fact that Chevrolet decided to put a wiper blades arm that no one makes adapters for except Chevrolet and the fact that I can’t just walk into an auto parts store and buy new blades is absolutely infuriating.”

   NHTSA complaint #11735255, filed 2026-05

   “I’m reporting a recurring issue with the windshield wiper blades on my brand-new 2025 Chevrolet Trax vehicle. The driver-side wiper blade consistently leaves streaks across the windshield, especially during rain. This significantly reduces visibility, particularly dangerous at night when glare from oncoming headlights worsens the problem. I’ve already had to replace the wiper blades multiple times in just a few months, yet the issue keeps coming back. …”

   NHTSA complaint #11672689, filed 2025-07

Buying note. Given how new this model year is, the practical checks matter more than the history: confirm the rearview camera recall is completed or scheduled, verify the screens behave on a longer test drive, and ask for the full service record so any screen, transmission, or engine work is documented.

Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.