2025 Dodge Durango Electrical system Problems
- Complaints
- 5about this part
- Share
- 63%of 8 total for the year
- Median mileage
- 28miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 5 complaints about the electrical system of the 2025 Dodge Durango, 63% of the 8 complaints for this model year. Where a mileage was given, the median is 28 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Bought the car brand new, the radio and navigation system will reset/ stop working completely in the middle of a trip. Sometimes it won’t even come on have to turn the car off and on again to get the navigation screen to come on. We have taken it to the dealership multiple times and all they have done is updated the software and told us nothing is wrong with the electrical system. Now it’s saying we have a U-connect box error”
NHTSA complaint #11765674, filed 2026-09“I am experiencing ongoing and serious issues with the infotainment system in my Dodge Durango. The screen frequently goes blank and enters a restart loop that continues over and over while the vehicle is in use. During these episodes, critical features such as navigation and the backup camera are unavailable. This creates a significant safety hazard: I rely on navigation for driving directions, and when the screen goes blank or freezes, I can easily miss turns or be distracted trying to recover the system. …”
NHTSA complaint #11681219, filed 2025-08“The infotainment system always reboots. The screen will stay black or frozen. The system is constantly needing to be rebooted by holding the power button until the dodge logo comes up. The back up camera gets stuck when in reverse then going to drive. The picture stays frozen in time for about 4 minutes and the rcta doesn’t work during that time. The backup camera is always delayed to convert back to standard infotainment mode.”
NHTSA complaint #11724254, filed 2026-03“The ACC will just turn off without warning. A yellow warning light turns on to signal driver it is not operational. This has happened many times. The warning light also occurs when the system is NOT turned on. The FCC warning comes on intermittently and states like the ACC service immediately. Both of the systems are meant to be safety features however it recommended that the driver pull over turn off the vehicle and restart to restart or reboot the system. …”
NHTSA complaint #11709649, filed 2026-01“The contact owns a 2025 Dodge Durango. The contact stated while driving at various speeds or while coming to a complete stop, the vehicle occasionally stalled. There was no warning light illuminated. The contact stated that during the failure the contact had to restart the vehicle to continue driving. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the fuel canister and the radio were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 28.”
NHTSA complaint #11672832, filed 2025-07, 28 milesRelated service bulletins
- 11038636Oct 17, 2026Global Telematics Box (TBM) Update To SW 4.39 - Dealer Option Customers may experience a Malfunction Indicator Lamp (MIL) illumination and one or more of the SYMPTOM: following…
- 11038662Oct 15, 2026FUSE BLOCK - PWR DISTRIBUTION A/C Blowing hot air or not working. A/C relay clutch not operating, dealers are unnecessary replacing PDCs. Battery disconnection is required to…
- 11038661Oct 15, 2026FUSE BLOCK - PWR DISTRIBUTION A/C Blowing hot air or not working. A/C relay clutch not operating, dealers are unnecessary replacing PDCs. Battery disconnection is required to…
- 11038660Oct 15, 2026Fuse block - pwr distribution
- 11037346Sep 8, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11036166Aug 3, 2026Hose and tube - heater supply and return
- 11035972Jul 28, 2026Global Telematics Box (TBM) Firmware Over Customers must experience a Malfunction Indicator Lamp (MIL) illumination and one or more of the SYMPTOM: following Diagnostic Trouble…
- 11034926Jul 6, 2026Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
- 11034915Jul 2, 2026Thermostat – none.
- 11034914Jul 2, 2026Thermostat – none.
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 14% |
| 2025 | 5 | 63% |
| 2024 | 5 | 36% |
| 2023 | 7 | 22% |
| 2022 | 11 | 18% |
| 2021 | 41 | 20% |
| 2020 | 9 | 16% |
| 2019 | 39 | 27% |
| 2018 | 87 | 37% |
| 2017 | 62 | 29% |
| 2016 | 40 | 25% |
| 2015 | 95 | 19% |
| 2014 | 149 | 19% |
| 2013 | 290 | 45% |
| 2012 | 347 | 54% |
| 2011 | 514 | 64% |
| 2009 | 2 | 17% |
| 2008 | 10 | 10% |
| 2007 | 22 | 12% |
| 2006 | 84 | 10% |
| 2005 | 198 | 13% |
| 2004 | 243 | 22% |
| 2003 | 57 | 17% |
| 2002 | 48 | 11% |
| 2001 | 91 | 14% |
| 2000 | 56 | 5% |
| 1999 | 181 | 9% |
| 1998 | 34 | 4% |
Other parts of the 2025 Dodge Durango
2 complaintsBack-over prevention (rear camera)
1 complaintsBrakes
1 complaintsForward collision avoidance
1 complaintsSuspension
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2025 Dodge Durango
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology