2023 Dodge Durango Electrical system Problems
- Complaints
- 7about this part
- Share
- 22%of 32 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 7 complaints about the electrical system of the 2023 Dodge Durango, 22% of the 32 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I have a 2023 Dodge Durango GT. I have noticed that every so often I get an error message that pops up on my radio that says “UConnect box need service contact an authorized dealer”. I’ve taken it in and had the radio flashed and it keeps coming back. Everytime it comes on is disables my SOS and makes it non functional as well as it disables my other SiriusXM Guardian features. I find this to be an extreme safety concern as it disables the SOS feature to contact emergency services incase of an accident. Seems to be an ongoing issue with Durango models.”
NHTSA complaint #11735630, filed 2026-05“I am submitting this complaint regarding recurring safety-related defects on my 2023 Dodge Durango RT. 1.Uconnect Failure: The Uconnect infotainment/communication box has repeatedly failed, causing loss of access to critical vehicle functions. These failures affect visibility of system warnings, navigation, and driver settings, creating distraction and limiting awareness. 2.Driver-Side Daytime Running Light (DRL) Failure: At just 40,000 miles, the driver-side DRL failed. This significantly reduces vehicle visibility to other drivers during the day, creating a safety hazard. …”
NHTSA complaint #11681025, filed 2025-08“That slow speeds when you back up or pull forward and the wheels hit a little bit of resistance, everything goes off on the vehicle, wipers do not work, says the adaptive traction control needs service, it says emergency braking service goes out, turn signals do not work, we have been to Dodge. …”
NHTSA complaint #11627838, filed 2024-11“The radio displays Uconnect box requires service, please visit an authorized dealer. When that happens you cannot use the safety call 911 button, if you are using your phone for navigation, you will not be able to see it. It also makes the vehicle run different.”
NHTSA complaint #11761262, filed 2026-09“Fuel pump stopped working prematurely and had to be replaced prior to 57k miles. Satelite/Antenna/Module failure. Headlight DRL have failed prematurely. Taillights burned out due to constant water buildup. Yes vehicle is available for inspection upon request.”
NHTSA complaint #11715186, filed 2026-02Related service bulletins
- 11037346Sep 8, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11036166Aug 3, 2026Hose and tube - heater supply and return
- 11035317Jul 25, 2026Telematics Box Module (TBM) Firmware Over The Air Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the…
- 11034926Jul 6, 2026Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
- 11034915Jul 2, 2026Thermostat – none.
- 11034914Jul 2, 2026Thermostat – none.
- 11034896Jul 1, 2026Uconnect® Screen Turns Blank Or Black Customers may experience the following: SYMPTOM: ● The Uconnect® screen display goes blank/black at times.
- 11034390Jun 26, 2026Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
- 11034351Jun 19, 2026Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
- 11034346Jun 17, 2026Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 14% |
| 2025 | 5 | 63% |
| 2024 | 5 | 36% |
| 2023 | 7 | 22% |
| 2022 | 11 | 18% |
| 2021 | 41 | 20% |
| 2020 | 9 | 16% |
| 2019 | 39 | 27% |
| 2018 | 87 | 37% |
| 2017 | 62 | 29% |
| 2016 | 40 | 25% |
| 2015 | 95 | 19% |
| 2014 | 149 | 19% |
| 2013 | 290 | 45% |
| 2012 | 347 | 54% |
| 2011 | 514 | 64% |
| 2009 | 2 | 17% |
| 2008 | 10 | 10% |
| 2007 | 22 | 12% |
| 2006 | 84 | 10% |
| 2005 | 198 | 13% |
| 2004 | 243 | 22% |
| 2003 | 57 | 17% |
| 2002 | 48 | 11% |
| 2001 | 91 | 14% |
| 2000 | 56 | 5% |
| 1999 | 181 | 9% |
| 1998 | 34 | 4% |
Other parts of the 2023 Dodge Durango
13 complaintsTransmission and drivetrain
9 complaintsEngine
5 complaintsFuel system
4 complaintsAir bags
3 complaintsForward collision avoidance
2 complaintsVehicle speed control
2 complaintsBrakes
1 complaintsOther or unknown
1 complaintsBody and structure
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaintsWheels
1 complaints
← All problems reported for the 2023 Dodge Durango
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology