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Latches, locks and linkagesPart report

2009 Dodge Journey Latches, locks and linkages Problems

Complaints
9about this part
Share
1%of 1,433 total for the year
Median mileage
39,100miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 9 complaints about the latches, locks and linkages of the 2009 Dodge Journey, 1% of the 1,433 complaints for this model year. Where a mileage was given, the median is 39,100 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Purchase a Dodge Journey 2009. I inform the dealer that the windows were not coming down as they should. Didn't get fixed. The keyless remote was suppose to be with the car it wasn't, they installed a after market keyless remote, don't work correct. The brakes were squeaking and could hear air within the car when applying brakes. I was told that there's nothing wrong and it was normal. It has been 4 to 5 months later now its not starting . …”

NHTSA complaint #10381385, filed 2011-02, 43,201 miles

“I have a brand new 2009 Dodge Journey. The steering makes noise, interior lights don't work, hazard lights don't work, locks malfunction, alarm malfunctions and won't turn off...I brought it in to have the steering issue looked at and was told they need to keep it for at least a day to fix it. They refuse, however to give me a rental until they find a diagnosis, which they now tell me will take at least 2 days. So, I'm driving around with a car that has one thing after another breaking on it because I can't afford to go 2 days without a car. I have to work. …”

NHTSA complaint #10260817, filed 2009-03, 100 miles

“Car leaks, right rear door lock will not always lock, alarm will not cut off, car makes a funny noise when turning, car quit and finally got it started, pulls to left, doors will lock and will take approx. 2 minutes for it to unlock, misses when pulling.”

NHTSA complaint #10266201, filed 2009-04, 856 miles

“I ordered a new fob for my 2009 Dodge Journey since I only had one and it fell and broke. It cost me $257.46, which included programming. When I went to pick it up on sept 4, 2013, it would start the car but not lock or unlock the doors. I took it back the next morning. I received a call later & was told the key could not be programmed again. The dealership was on hold with chrysler for over an hour & was finally told there was an issue they were aware of with the win module. Apparently it has been happening quite frequently. …”

NHTSA complaint #10542960, filed 2013-09

“The contact owns a 2009 Dodge Journey. The contact stated that the driver side door controls failed to unlock all of the doors. As a result, the contact had to manually unlock the doors. The vehicle was taken to an independent mechanic for diagnostic testing and the harness was adjusted. The contact referenced NHTSA campaign number: 10v658000 (electrical system), but the VIN was excluded from the recall. The manufacturer was not notified. The approximate failure mileage was 97,000.”

NHTSA complaint #10640387, filed 2014-10, 97,000 miles

Related service bulletins

Latches, locks and linkages: other model years

YearComplaintsShare of year
201711%
201431%
201111%
201020%
200991%

Other parts of the 2009 Dodge Journey

Electrical system
767 complaints
Brakes
318 complaints
Air bags
269 complaints
Engine
149 complaints
Transmission and drivetrain
104 complaints
Other or unknown
87 complaints
Steering
72 complaints
Tires
52 complaints
Vehicle speed control
34 complaints
Visibility (wipers, defrost, mirrors)
32 complaints
Wheels
31 complaints
Electronic stability control
23 complaints

← All problems reported for the 2009 Dodge Journey

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology