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Electrical systemPart report

2009 Dodge Journey Electrical system Problems

Complaints
767about this part
Share
54%of 1,433 total for the year
Median mileage
80,000miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 767 complaints about the electrical system of the 2009 Dodge Journey, 54% of the 1,433 complaints for this model year. Where a mileage was given, the median is 80,000 miles. 12 of these say a crash was involved and 16 a fire, according to the filers. 3 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The driver's side window switch will not operate the front windows or side mirrors but does operate the back windows. The air bag light is also illuminated on the instrument panel. I've been researching about the fault and found out there was a recall about the wiring harness. I need the proper paperwork or steps to get this problem and recall fixed. Thanks.”

NHTSA complaint #11321791, filed 2020-04, 135,000 miles

“I have the starting issue like others. The engine does not start. Sometimes it starts by itself after a while, sometimes I have to put the gear in n/d and back to p and try. In addition, sometimes the windows go up and down by themselves! I have seen many people have the same issue with this model. Please investigate it and make it as a recall!”

NHTSA complaint #11006485, filed 2017-07, 37,000 miles

“I've had nothing but problems with my Dodge Journey my RPM ramp up to 4-5 whenever I attempt to go 40-45mph the check engine light is on. I took it to button Dodge and they fixed something that has to do with my transmission. Less then a month later it starts doing it again. So can you give me some advice on why. Also my locks and windows and turn signal don't work right.”

NHTSA complaint #11122243, filed 2018-08, 128,000 miles

“Something wrong with it stating as sometimes it won't start. I replaced starter and still same issue, I have to pur it in neutral and try to start it and eventually it does but it shouldn't be this way also it stop working as I was driving getting ready to make a turn and I had to restart it but once again it wouldn't start the first few times which I had to put in neutral and I was in the city traffic very dangerous”

NHTSA complaint #11378198, filed 2020-12, 190,000 miles

“The car completely shut off going down the road and everything electrical went crazy and the horn wouldn't stop blaring. I couldn't pull over or anything because my steering and my brakes went out. The car finally turned back on by itself and now the window wipers, blinkers, and door locks do not work.”

NHTSA complaint #11067039, filed 2018-02, 123,000 miles

Related recalls

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
20202030%
20192323%
20187230%
20175929%
20168522%
201511821%
201410625%
20137321%
201211631%
20114325%
201060061%
200976754%
2008675%

Other parts of the 2009 Dodge Journey

Brakes
318 complaintsAir bags
269 complaintsEngine
149 complaintsTransmission and drivetrain
104 complaintsOther or unknown
87 complaintsSteering
72 complaintsTires
52 complaintsVehicle speed control
34 complaintsVisibility (wipers, defrost, mirrors)
32 complaintsWheels
31 complaintsElectronic stability control
23 complaintsEngine cooling
23 complaints

← All problems reported for the 2009 Dodge Journey

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology