2020 Dodge Journey Electrical system Problems
- Complaints
- 20about this part
- Share
- 30%of 66 total for the year
- Median mileage
- —not reported
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 20 complaints about the electrical system of the 2020 Dodge Journey, 30% of the 66 complaints for this model year. 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I purchased my 2020 Dodge Journey brand new. About 2 years ago the back up camera view flipped upside down. I took it to the dealership where I was told it wasn’t covered on a warranty and it would be close to $800 to replace. They said it has to be replaced and cannot just be fixed. After doing a lot of research online about this it seems like a very, very common problem. This should absolutely be a recall.”
NHTSA complaint #11667858, filed 2025-06“My electrical shorts out, radio goes in and out and the ac/heat turns on and off! When I choose to turn off it will turn back on! When driving at night driving on paved road you can see the lights dim and brighten it has gotten worse since I got the car in 2024”
NHTSA complaint #11718274, filed 2026-02“I backed out of a parking spot at work and the backup camera was working fine. A little over an hour later I was backing out of the driveway and the backup camera display had rotated 180 degrees and was upside down. It has been upside down since.”
NHTSA complaint #11584225, filed 2024-04“Backup camera has been recalled several months ago but no remedy has been made yet. I’ve also noticed when I turn on the wipers my screens including the dash and entertainment go dark and barely visible.”
NHTSA complaint #11731256, filed 2026-04“The car door locks fail to lock/unlock. Outside, it has been intermittent, meaning at times, my key fob will unlock/lock the doors but at times will it work. I tried to lock my car after parking and the car buttons wouldn’t work and the car horn just beeped when I tried to use the key fob. Inside, the lock/unlock button does not work on either the driver or passenger side. I cannot lock/unlock the car from the inside. I cannot open the back passenger doors from the inside/outside; they remain locked. …”
NHTSA complaint #11721534, filed 2026-03Related service bulletins
- 11026577Dec 3, 2025Camera – rear view
- 11021585Jul 28, 2025LAMP - DOME
- 11019776Jun 12, 2025LAMP - DOME
- 11018447May 16, 2025"Washer Light On And Will Not Turn Off After Adding Washer Solvent."
- 11017451May 1, 2025LAMP - DOME
- 10251783Jan 10, 2024Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic…
- 10248509Sep 15, 2023Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error…
- 10244348Sep 15, 2023Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error…
- 10234420Feb 14, 2023Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic…
- 10220715Mar 17, 2022No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 20 | 30% |
| 2019 | 23 | 23% |
| 2018 | 72 | 30% |
| 2017 | 59 | 29% |
| 2016 | 85 | 22% |
| 2015 | 118 | 21% |
| 2014 | 106 | 25% |
| 2013 | 73 | 21% |
| 2012 | 116 | 31% |
| 2011 | 43 | 25% |
| 2010 | 600 | 61% |
| 2009 | 767 | 54% |
| 2008 | 6 | 75% |
Other parts of the 2020 Dodge Journey
19 complaintsBack-over prevention (rear camera)
14 complaintsEngine
8 complaintsExterior lighting
5 complaintsBrakes
4 complaintsSteering
3 complaintsTransmission and drivetrain
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsAir bags
2 complaintsSeat belts
2 complaintsTires
2 complaintsVehicle speed control
2 complaints
← All problems reported for the 2020 Dodge Journey
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology