2012 Dodge Journey Electrical system Problems
- Complaints
- 116about this part
- Share
- 31%of 377 total for the year
- Median mileage
- 85,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 116 complaints about the electrical system of the 2012 Dodge Journey, 31% of the 377 complaints for this model year. Where a mileage was given, the median is 85,000 miles. 1 of these say a crash was involved and 4 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The 2012 Dodge Journey SUV wiring harness in the rear hatch if used regularly the wires will brake and cause numerous electrical issues. Ranging from no rear lights, windshield wiper, the rear lock button will also malfunction. Sometimes as in my case it has cause alternator issues. I am now broke down due to what will now be my 3rd alternator in the last 6 months. I feel this vehicle needs to recalled.”
NHTSA complaint #11372379, filed 2020-10, 120,000 miles“My dash message says key fob battery low. Sometimes it says key not detected and I can not start the car. At other times the fob won't unlock the car.I have changed key fob batteries and that does not solve the problem. This problem happens when I try to start the car after it has been parked and I return.”
NHTSA complaint #11280014, filed 2019-11, 60,000 miles“Since I purchase my car, the radio has gone out of conto andconstinley keep changing the channels and won't stop. While driving my radio and HVAC turned off and interior light came on. Now my gears hesitating to shift (sticking) when turning making a loud thump. This all happens while driving on a highway, street. If I hit a bump, my radio would change channels”
NHTSA complaint #10787177, filed 2015-10, 34,400 miles“Driving typically less than 25 MPH and car shuts down. Which makes me have to brake, place car in neutral and start again then switch to drive. I took car to dealership and because it didn't show on the electrical tester they said nothing was wrong. But the vehicle continues shutting off while I am driving with my children in the car.”
NHTSA complaint #10722045, filed 2015-05, 73,000 miles“For the last four weeks my vehicle just stops in the middle of driving and shuts off the steering wheel locks and the car is not movable for well over a few minutes. Have taken the vehicle to be checked and it claims to be nothing but yet the same problem persist please advise me on what I should do, the vehicle is at 90,000 miles and I want to figure out the problem please and ty in advance.”
NHTSA complaint #10928500, filed 2016-11, 90,000 milesRelated service bulletins
- 11021585Jul 28, 2025LAMP - DOME
- 11019776Jun 12, 2025LAMP - DOME
- 11017451May 1, 2025LAMP - DOME
- 10248509Sep 15, 2023Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error…
- 10244348Sep 15, 2023Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error…
- 10221154Apr 17, 2021No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
- 10221831Aug 19, 2020(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
- 10180221Aug 19, 2020(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
- 10221813Aug 1, 2020No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
- 10180203Aug 1, 2020No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 20 | 30% |
| 2019 | 23 | 23% |
| 2018 | 72 | 30% |
| 2017 | 59 | 29% |
| 2016 | 85 | 22% |
| 2015 | 118 | 21% |
| 2014 | 106 | 25% |
| 2013 | 73 | 21% |
| 2012 | 116 | 31% |
| 2011 | 43 | 25% |
| 2010 | 600 | 61% |
| 2009 | 767 | 54% |
| 2008 | 6 | 75% |
Other parts of the 2012 Dodge Journey
107 complaintsEngine
97 complaintsOther or unknown
52 complaintsElectronic stability control
44 complaintsTransmission and drivetrain
36 complaintsAir bags
29 complaintsSteering
23 complaintsVehicle speed control
20 complaintsFuel system
15 complaintsWheels
13 complaintsExterior lighting
12 complaintsSeats
10 complaints
← All problems reported for the 2012 Dodge Journey
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology