2012 Dodge Journey Steering Problems
- Complaints
- 23about this part
- Share
- 6%of 377 total for the year
- Median mileage
- 87,756miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 23 complaints about the steering of the 2012 Dodge Journey, 6% of the 377 complaints for this model year. Where a mileage was given, the median is 87,756 miles. 4 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Twice now while driving my car it has completely shut down. The car goes from the speed I am doing to everything in my car shutting down with no warning. I had several problems with my radio not working(touch screen) and my car charger in the car doesn't work, ireally thing that the car has an electrical roblem”
NHTSA complaint #10875503, filed 2016-06, 90,000 miles“The car cut out traveling down the highway with engine light fault and lose of power, brakes and steering. This is a common problem with the crankshaft position sensor (code p0335) and needs Dodge to recall on this and fix this lethal fault of complete lose of control at speed. Yesterday was the 3rd time this has happened and I had my family in the car this time...updated 10/23/17 updated 10/25/17 updated 10/30/2017 updated 11/2/2017”
NHTSA complaint #11035381, filed 2017-10, 125,000 miles“We purchased a new 2012 Journey in march 2012 from are local Dodge dealer...bought a new vehicle because we did not want to be shelling out money for repairs....have been a Dodge customer for some 20 yrs... All in all..I love my Journey...can't say the same for the dealer or chrysler.. …”
NHTSA complaint #10519604, filed 2013-06, 13,000 miles“I purchased this car new on july 23,2012, and almost immediately there was a loud groaning noise from the front end, also started to pull to the right. My first dealer contact was on sept 4, 2012 and worked on the brakes, and this somewhat corrected the problem for about a week. The dealer has worked on the steering and brakes a total of 8 times, replacing the brakes several times, also deglazeing and lubricating and whatever, each time it worked for a week or so. …”
NHTSA complaint #10722785, filed 2015-06, 900 miles“While I exited off a highway ramp to proceed on another highway, I put my indicator on to break into highway traffic, my vehicle then lost control by itself and slammed repeatedly onto the guard rails. The vehicle did not come to an immediate stop so I struggled to gain control and the vehicle stopped approximately .45 mi from the accident. It is a new car with a 100,000 miles warranty so I called the manufacturer and made a complaint. …”
NHTSA complaint #10505361, filed 2013-04, 2,000 milesRelated recalls
- 16V273000May 6, 2016Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to…Covers: Dodge Journey 2009–2016
Related service bulletins
- 10136927Jan 30, 2014Cruise Control Slow Or No Response This bulletin involves upgrading the software on the Steering Column Control Module (SCCM). A customer may experience, no response or slow…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 3 | 5% |
| 2019 | 2 | 2% |
| 2018 | 11 | 5% |
| 2017 | 15 | 7% |
| 2016 | 34 | 9% |
| 2015 | 39 | 7% |
| 2014 | 28 | 7% |
| 2013 | 20 | 6% |
| 2012 | 23 | 6% |
| 2011 | 23 | 14% |
| 2010 | 69 | 7% |
| 2009 | 72 | 5% |
Other parts of the 2012 Dodge Journey
116 complaintsBrakes
107 complaintsEngine
97 complaintsOther or unknown
52 complaintsElectronic stability control
44 complaintsTransmission and drivetrain
36 complaintsAir bags
29 complaintsVehicle speed control
20 complaintsFuel system
15 complaintsWheels
13 complaintsExterior lighting
12 complaintsSeats
10 complaints
← All problems reported for the 2012 Dodge Journey
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology