2017 Dodge Journey Steering Problems
- Complaints
- 15about this part
- Share
- 7%of 202 total for the year
- Median mileage
- 27,992miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 15 complaints about the steering of the 2017 Dodge Journey, 7% of the 202 complaints for this model year. Where a mileage was given, the median is 27,992 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I have had 3 incidents, with the latest on 12/23 when during a rapid breaking to avoid collision as a vehicle did illegal lane change in front of me, my wallet, which I had on top of the middle compartment, pushed the clutch and changed the gear to reverse and my car went backwards almost colliding with a vehicle behind me. …”
NHTSA complaint #11163506, filed 2018-12, 29,500 miles“The steering locks up like it's power steering but it's not I lose all control of acceleration the only way to regain control is to put the car in park turn it off turn it back on sometimes it doesn't want to start right back up this has happened four times while my kids are in the car and while in motion and the dealership can't find anything wrong with it all they do is update the computer.”
NHTSA complaint #11217039, filed 2019-05, 15,000 miles“My Dodge Journey 2017 has a steering problem. I was driving home from the market when my steering wheel stiffed up when I was trying to make a left. It was very hard to make a left turn and then I try to make it go straight and it was hard to even it out, as well as trying to make a right turn.”
NHTSA complaint #11123357, filed 2018-08, 1 miles“Just left my drive way not from from it about to turn on another road when my car steering went out the dash was froze and when I went to use the brakes I couldn't. I was glad I was only going 13mph and didn't have to turn and no one was around me. My kids were in the car with me we rolled to a slow stop. I then turned the push button off then I turned the car back on and it acted fine. That's is dangerous. It could have ended badly. I just bought this car and now I don't even want it anymore. To scared to drive it.”
NHTSA complaint #11124207, filed 2018-09, 30,000 miles“We were driving down a 55 mile per hour highway and getting ready to make a right hand turn onto a narrow bridge. We slow down before making the turn and as we proceeded the car shut down losing control of brakes and power steering. We were able to pull wheel enough from going off the bridge. We were able to start it right backup after we got control and came to a stop, but it was one of the most scary experiences ever with a vehicle. Immediately made appt to have it looked at by dealership and they could not find anything to help us. …”
NHTSA complaint #11113660, filed 2018-07, 8,000 milesRelated service bulletins
- 10175674Apr 17, 2020Hands On Steering Wheel Message In EVIC
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 3 | 5% |
| 2019 | 2 | 2% |
| 2018 | 11 | 5% |
| 2017 | 15 | 7% |
| 2016 | 34 | 9% |
| 2015 | 39 | 7% |
| 2014 | 28 | 7% |
| 2013 | 20 | 6% |
| 2012 | 23 | 6% |
| 2011 | 23 | 14% |
| 2010 | 69 | 7% |
| 2009 | 72 | 5% |
Other parts of the 2017 Dodge Journey
59 complaintsEngine
44 complaintsTransmission and drivetrain
32 complaintsAir bags
30 complaintsOther or unknown
28 complaintsSeats
21 complaintsVehicle speed control
19 complaintsBrakes
17 complaintsFuel system
16 complaintsSeat belts
8 complaintsExterior lighting
5 complaintsVisibility (wipers, defrost, mirrors)
5 complaints
← All problems reported for the 2017 Dodge Journey
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology