2014 Dodge Journey Steering Problems
- Complaints
- 28about this part
- Share
- 7%of 416 total for the year
- Median mileage
- 42,200miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 28 complaints about the steering of the 2014 Dodge Journey, 7% of the 416 complaints for this model year. Where a mileage was given, the median is 42,200 miles. 4 of these say a crash was involved and 1 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“As I was parking my 2014 Dodge Journey in front of my home the steering went out on me. I could no longer steer the car. Previous to it going out I heard a knocking noise every time I turned the wheel. After the steering went out when I turned to the left there was a hissing sound. Of course it is not covered under warranty.”
NHTSA complaint #11093867, filed 2018-05, 44,400 miles“While driving in normal conditions on the highway, the vehicle brakes were applied and I began to loss control of the vehicle. The vehicle then flipped over on its side and airbags eventually deployed. I was taken to the hospital for potential injuries from the incident. No citations were given for the loss to indicate negligence on my end. I believe this may have been resulted from the current recall on the vehicle.”
NHTSA complaint #10809176, filed 2015-12, 46,000 miles“Journey will drive and turn just fine, then without warning it becomes extremely hard to turn or will not turn at all, especially on a right turn. It happens most often when going 20mph or less (even more often when backing up). I almost hit someone saturday because it locked up in the middle of my turn. It has been happening several times a day. I took it to dealer before and they couldn't find anything they said. …”
NHTSA complaint #10785969, filed 2015-10, 30,000 miles“The car stalled on me twice nearly getting into a wreck. Took it to the dealership where I bought it from they put it on the computer. They said that they could not find anything wrong. Then about 21/2 weeks later it did it again. I have a print out of the computer analysis.”
NHTSA complaint #10643547, filed 2014-10, 11,000 miles“We purchased a 2014 Dodge Journey on 8/04/2016 under the assumption that the vehicle was certified. We eventually got the dealer to agree for us to bring the vehicle back to be certified and address all the other concerns. We picked the vehicle up in ny, heading home to pa and the car caught on fire while driving on the highway with my wife, our only daughter, two youngest sons, and myself. We were stranded, the dealer and manufacture did nothing including the warranty company. …”
NHTSA complaint #10935172, filed 2016-12, 31,000 milesRelated recalls
- 16V273000May 6, 2016Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to…Covers: Dodge Journey 2009–2016
Related service bulletins
- 10175674Apr 17, 2020Hands On Steering Wheel Message In EVIC
- 10144865Mar 31, 2015RE9 Radio Software Enhancements This bulletin involves updating the radio and navigation software, if required. A customer may experience, one or more of the following…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 3 | 5% |
| 2019 | 2 | 2% |
| 2018 | 11 | 5% |
| 2017 | 15 | 7% |
| 2016 | 34 | 9% |
| 2015 | 39 | 7% |
| 2014 | 28 | 7% |
| 2013 | 20 | 6% |
| 2012 | 23 | 6% |
| 2011 | 23 | 14% |
| 2010 | 69 | 7% |
| 2009 | 72 | 5% |
Other parts of the 2014 Dodge Journey
106 complaintsEngine
98 complaintsBrakes
87 complaintsOther or unknown
65 complaintsAir bags
46 complaintsSeats
43 complaintsElectronic stability control
41 complaintsTransmission and drivetrain
36 complaintsVehicle speed control
22 complaintsBody and structure
13 complaintsFuel system
10 complaintsWheels
9 complaints
← All problems reported for the 2014 Dodge Journey
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology