2011 Dodge Journey Steering Problems
- Complaints
- 23about this part
- Share
- 14%of 169 total for the year
- Median mileage
- 70,250miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 23 complaints about the steering of the 2011 Dodge Journey, 14% of the 169 complaints for this model year. Where a mileage was given, the median is 70,250 miles. 1 of these say a crash was involved and 1 a fire, according to the filers. 2 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My 2011 Dodge Journey steering wheel shakes quite hard when braking and pulls to the right. Took car to dealer and was told that the brake rotors were warped. The car only has 14,000 miles and dealers said brakes were like new. This would appear to be premature to me as well as a safety issue. This is not covered by warranty.”
NHTSA complaint #10521025, filed 2013-06, 14,000 miles“On 1/30/2019 at 10:15 pm I started my parked 2011 Dodge Journey to warm it up for work. It immediately blew the power steering system because it was frigid outside. The power steering cooler and return line hose assembly was replaced with parts from the dealer ordered by the business that made the repairs. Total for parts and labor was $814.22. This report is being filed in regards to campaign 16v273000. I feel this is identical to what happened and I am seeking a full refund for my repairs needed.”
NHTSA complaint #11174827, filed 2019-02, 75,970 miles“My wife was driving our 2011 Dodge Journey to work on city streets the steering suddenly became very stiff. Hard to turn. Looking at the power steering fluid reservoir it was empty and fluid still dripping out from under the car near the passenger side door. After towing the car to dealership and a $1000 repair bill problem fixed. I was told the power steering hose had ruptured and had to replace the pump as it had run dry. Dodge says recall s08 does not apply as this model does not have a block heater. …”
NHTSA complaint #10959609, filed 2017-03, 35,000 miles“When I start my Journey, the power steering goes out and there is a huge puddle of fluid under my car. I've looked on line and the exact same problem is happening and being recalled, yet my car hasn't been. I don't understand that if the leaking is a safety problem, why my car is not included. The leaking occurs in extreme cold weather, which is what wisconsin has been having. I haven't been able to use my car for a month, or more, unless I fill it up with power steering fluid every time! My Journey has the block heater that is part of the problem of the leaking, I guess. …”
NHTSA complaint #11071570, filed 2018-02, 70,000 miles“I was driving on the freeway to work and the engine shut off. I lost power steering, power braking, ability to accelerate or really drive the car at all. All I could do was try to safely navigate an uncontrollable vehicle to the shoulder and hope I wasn't hit in the process. The check engine light came on, in addition to other warning lights (I think they were the tire pressure light, the vehicle traction control light and another indicator that looks like a lightning bolt). The car eventually restarted, but had problems driving and would start to cut out when it idled. …”
NHTSA complaint #10733381, filed 2015-07, 75,000 milesRelated recalls
- 16V273000May 6, 2016Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to…Covers: Dodge Journey 2009–2016
- 11V315000Jun 8, 2011Chrysler is recalling certain model year 2011dodge journey, jeep wrangler, chrysler 200, chrysler 200 convertible, dodge avenger, dodge nitro, jeep liberty…Covers: Dodge Journey 2011, Jeep Wrangler 2011, Liberty 2011 +9 more
Related service bulletins
- 10136927Jan 30, 2014Cruise Control Slow Or No Response This bulletin involves upgrading the software on the Steering Column Control Module (SCCM). A customer may experience, no response or slow…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 3 | 5% |
| 2019 | 2 | 2% |
| 2018 | 11 | 5% |
| 2017 | 15 | 7% |
| 2016 | 34 | 9% |
| 2015 | 39 | 7% |
| 2014 | 28 | 7% |
| 2013 | 20 | 6% |
| 2012 | 23 | 6% |
| 2011 | 23 | 14% |
| 2010 | 69 | 7% |
| 2009 | 72 | 5% |
Other parts of the 2011 Dodge Journey
55 complaintsElectrical system
43 complaintsEngine
29 complaintsTransmission and drivetrain
20 complaintsAir bags
14 complaintsOther or unknown
14 complaintsExterior lighting
8 complaintsElectronic stability control
7 complaintsVehicle speed control
7 complaintsEngine cooling
5 complaintsSuspension
5 complaintsFuel system
4 complaints
← All problems reported for the 2011 Dodge Journey
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology