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SteeringPart report

2011 Dodge Journey Steering Problems

Complaints
23about this part
Share
14%of 169 total for the year
Median mileage
70,250miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 23 complaints about the steering of the 2011 Dodge Journey, 14% of the 169 complaints for this model year. Where a mileage was given, the median is 70,250 miles. 1 of these say a crash was involved and 1 a fire, according to the filers. 2 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My 2011 Dodge Journey steering wheel shakes quite hard when braking and pulls to the right. Took car to dealer and was told that the brake rotors were warped. The car only has 14,000 miles and dealers said brakes were like new. This would appear to be premature to me as well as a safety issue. This is not covered by warranty.”

NHTSA complaint #10521025, filed 2013-06, 14,000 miles

“On 1/30/2019 at 10:15 pm I started my parked 2011 Dodge Journey to warm it up for work. It immediately blew the power steering system because it was frigid outside. The power steering cooler and return line hose assembly was replaced with parts from the dealer ordered by the business that made the repairs. Total for parts and labor was $814.22. This report is being filed in regards to campaign 16v273000. I feel this is identical to what happened and I am seeking a full refund for my repairs needed.”

NHTSA complaint #11174827, filed 2019-02, 75,970 miles

“My wife was driving our 2011 Dodge Journey to work on city streets the steering suddenly became very stiff. Hard to turn. Looking at the power steering fluid reservoir it was empty and fluid still dripping out from under the car near the passenger side door. After towing the car to dealership and a $1000 repair bill problem fixed. I was told the power steering hose had ruptured and had to replace the pump as it had run dry. Dodge says recall s08 does not apply as this model does not have a block heater. …”

NHTSA complaint #10959609, filed 2017-03, 35,000 miles

“When I start my Journey, the power steering goes out and there is a huge puddle of fluid under my car. I've looked on line and the exact same problem is happening and being recalled, yet my car hasn't been. I don't understand that if the leaking is a safety problem, why my car is not included. The leaking occurs in extreme cold weather, which is what wisconsin has been having. I haven't been able to use my car for a month, or more, unless I fill it up with power steering fluid every time! My Journey has the block heater that is part of the problem of the leaking, I guess. …”

NHTSA complaint #11071570, filed 2018-02, 70,000 miles

“I was driving on the freeway to work and the engine shut off. I lost power steering, power braking, ability to accelerate or really drive the car at all. All I could do was try to safely navigate an uncontrollable vehicle to the shoulder and hope I wasn't hit in the process. The check engine light came on, in addition to other warning lights (I think they were the tire pressure light, the vehicle traction control light and another indicator that looks like a lightning bolt). The car eventually restarted, but had problems driving and would start to cut out when it idled. …”

NHTSA complaint #10733381, filed 2015-07, 75,000 miles

Related recalls

Related service bulletins

Steering: other model years

YearComplaintsShare of year
202035%
201922%
2018115%
2017157%
2016349%
2015397%
2014287%
2013206%
2012236%
20112314%
2010697%
2009725%

Other parts of the 2011 Dodge Journey

Brakes
55 complaints
Electrical system
43 complaints
Engine
29 complaints
Transmission and drivetrain
20 complaints
Air bags
14 complaints
Other or unknown
14 complaints
Exterior lighting
8 complaints
Electronic stability control
7 complaints
Vehicle speed control
7 complaints
Engine cooling
5 complaints
Suspension
5 complaints
Fuel system
4 complaints

← All problems reported for the 2011 Dodge Journey

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology