2011 Dodge Journey Electrical system Problems
- Complaints
- 43about this part
- Share
- 25%of 169 total for the year
- Median mileage
- 80,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 43 complaints about the electrical system of the 2011 Dodge Journey, 25% of the 169 complaints for this model year. Where a mileage was given, the median is 80,000 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving down the interstate at approximetely 65mph my Dodge Journey shut off and then restarted again. Luckily I was on a straight away at the time. While researching I found out that other Journey's from 2009-2010 have had the same issue.”
NHTSA complaint #11062984, filed 2018-01, 75,000 miles“My cars battery light keeps coming on and then it starts going over the 4000 RPM point and not going more than 20mph and then dies...I've replaced alternator and battery both 4 times in 4 months and it keeps happening.”
NHTSA complaint #11268178, filed 2019-10, 143,000 miles“Recurring safety issue with no concrete resolution. While driving at 55mph on a parkway vehicle engine stalled. I could not accelerate and the brakes and steering wheel locked. Radio, power windows, etc. All worked and I couldn't shut off the vehicle via the push button start/stop. When I pressed it to try and turn it off it made a noise like it was trying to start but couldn't. While waiting for the tow truck all of the check engine lights started flashing. …”
NHTSA complaint #10854830, filed 2016-04, 75,800 miles“The clock keeps loosing time and getting behind. I have taken it back multiple times to the dealer for this problem. Also I have taken it back to the dealer twice because the center console touch screen goes blank, which causes the radio and AC not to work because that is controlled by the touch screen that shorts out. Not to mention that the display on my dash keeps switching over to some unknown language.”
NHTSA complaint #10458216, filed 2012-05, 4,000 miles“Electric:my lights keep going out since purchase under 1yr..,replace fuses 4times in 6mths..my truck locked up with ignition start key remote in car an almost locked my son 6yr. …”
NHTSA complaint #11057930, filed 2018-01, 55 milesRelated service bulletins
- 11021585Jul 28, 2025LAMP - DOME
- 11019776Jun 12, 2025LAMP - DOME
- 11017451May 1, 2025LAMP - DOME
- 10248509Sep 15, 2023Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error…
- 10244348Sep 15, 2023Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error…
- 10221154Apr 17, 2021No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
- 10221831Aug 19, 2020(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
- 10180221Aug 19, 2020(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
- 10221813Aug 1, 2020No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
- 10180203Aug 1, 2020No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 20 | 30% |
| 2019 | 23 | 23% |
| 2018 | 72 | 30% |
| 2017 | 59 | 29% |
| 2016 | 85 | 22% |
| 2015 | 118 | 21% |
| 2014 | 106 | 25% |
| 2013 | 73 | 21% |
| 2012 | 116 | 31% |
| 2011 | 43 | 25% |
| 2010 | 600 | 61% |
| 2009 | 767 | 54% |
| 2008 | 6 | 75% |
Other parts of the 2011 Dodge Journey
55 complaintsEngine
29 complaintsSteering
23 complaintsTransmission and drivetrain
20 complaintsAir bags
14 complaintsOther or unknown
14 complaintsExterior lighting
8 complaintsElectronic stability control
7 complaintsVehicle speed control
7 complaintsEngine cooling
5 complaintsSuspension
5 complaintsFuel system
4 complaints
← All problems reported for the 2011 Dodge Journey
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology