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SuspensionPart report

2011 Dodge Journey Suspension Problems

Complaints
5about this part
Share
3%of 169 total for the year
Median mileage
61,653miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 5 complaints about the suspension of the 2011 Dodge Journey, 3% of the 169 complaints for this model year. Where a mileage was given, the median is 61,653 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My sound system is not working.once the vehicle reached 200,848 miles it stopped working, then the next day the LED hatch light she'd working?I came out to get in the vehicle and turned it on it didn't work?”

NHTSA complaint #11366010, filed 2020-10, 200,848 miles

“I purchased at new 2011 Dodge Journey crew in february 2011, with 5 miles. During the course of a few months, I noticed that the drive was a little bumpy. I assumed that the uneven ride was due to low pressure in the tires or balancing issues. I reported this issue to the dealer in july 2011. The vehicle was evaluated with the following outcome: rotors and brake pads needed to replaced, balance tires and re-aligned tire pressure. The dealer ordered new rotors/pads and I returned 2 weeks later for installation. …”

NHTSA complaint #10467705, filed 2012-07, 12,776 miles

“The contact owns a 2011 Dodge Journey. The contact stated that the front suspension failed. The front end shook and vibrated out of control. The vehicle was taken to an independent mechanic who diagnosed that the front end tie rod, brakes, calipers, and rotors were prematurely worn. The reason for the failures was unknown. The vehicle was repaired. The manufacturer was not notified. The failure mileage was 61,653.”

NHTSA complaint #10966541, filed 2017-03, 61,653 miles

“The contact owns a 2011 Dodge Journey. While driving approximately 20 MPH, there was an abnormal sound coming from the rear of the vehicle. The failure recurred multiple times. The vehicle was taken to a dealer for diagnostic testing. The mechanic stated that the drivetrain and suspension needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,000.”

NHTSA complaint #10762129, filed 2015-09, 10,000 miles

Related service bulletins

Suspension: other model years

YearComplaintsShare of year
202012%
201883%
201731%
201672%
201561%
201451%
201372%
2012103%
201153%
2010152%
2009201%

Other parts of the 2011 Dodge Journey

Brakes
55 complaints
Electrical system
43 complaints
Engine
29 complaints
Steering
23 complaints
Transmission and drivetrain
20 complaints
Air bags
14 complaints
Other or unknown
14 complaints
Exterior lighting
8 complaints
Electronic stability control
7 complaints
Vehicle speed control
7 complaints
Engine cooling
5 complaints
Fuel system
4 complaints

← All problems reported for the 2011 Dodge Journey

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology