2012 Dodge Journey Suspension Problems
- Complaints
- 10about this part
- Share
- 3%of 377 total for the year
- Median mileage
- 16,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 10 complaints about the suspension of the 2012 Dodge Journey, 3% of the 377 complaints for this model year. Where a mileage was given, the median is 16,500 miles. 2 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My awd light is on and when I was driving my SUV rear wheels spin my SUV around in the middle of the highway and I almost caused an accident. On highway 84 going toward mississippi.”
NHTSA complaint #11383991, filed 2020-12, 180,000 miles“We purchased a new 2012 Journey in march 2012 from are local Dodge dealer...bought a new vehicle because we did not want to be shelling out money for repairs....have been a Dodge customer for some 20 yrs... All in all..I love my Journey...can't say the same for the dealer or chrysler.. …”
NHTSA complaint #10519604, filed 2013-06, 13,000 miles“I purchased this car new on july 23,2012, and almost immediately there was a loud groaning noise from the front end, also started to pull to the right. My first dealer contact was on sept 4, 2012 and worked on the brakes, and this somewhat corrected the problem for about a week. The dealer has worked on the steering and brakes a total of 8 times, replacing the brakes several times, also deglazeing and lubricating and whatever, each time it worked for a week or so. …”
NHTSA complaint #10722785, filed 2015-06, 900 miles“I purchased the vehicle on june 15,2012. Unexpectedly, on september 22, 2012 my vehicle lost control at the location I 287nb exit 41a parsippany ramp onto 80 e traffic then my vehicle lost control and slammed onto the guard rail repeatedly. I immediately notified john johnson of the incident and I pleaded for them to send me a tow truck because of my 100,000 mi warranty. Further, I contacted the manufacturers chrysler group and explained the situation. …”
NHTSA complaint #10490833, filed 2013-01, 1,000 miles“On august 3rd 2017 I purchased a 2012 Dodge Journey with 32000 miles. On august 4 2017 I picked the vehicle up. I noticed that evening that the front right headlight was not working. I brought the car back to the dealer and they fixed it. On august 13, 2017 the tire pressure light came on. I went to fill the tire but it seemed fine. I figured it was just a sensor that needed to be fixed. August 15, 2017 the change oil light came on even though it didn't need to be serviced. August 17, 2017 as I went to put the car in drive the car seemed to be pulling and the traction control light came on. …”
NHTSA complaint #11016426, filed 2017-08, 32,000 milesRelated service bulletins
- 10244356Sep 20, 2023LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10170314Dec 11, 2019Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root…
- 10217356Jun 15, 2016Wheel Assy - steel When servicing a JOURNEY (JC) vehicle with steel wheels (WFU code) with or without a shake or vibration complaint; please review the 4 wheel assemblies in…
- 10216273Mar 6, 2013Noise From Front Of Vehicle Over Bumps Or When Turning This bulletin involves replacing the upper front strut bearing to correct the noise. The customer may experience a noise…
- 10136483Mar 6, 2013Noise From Front Of Vehicle Over Bumps Or When Turning This bulletin involves replacing the upper front strut bearing to correct the noise. The customer may experience a noise…
- 10128987Mar 6, 2013Noise From Front Of Vehicle Over Bumps Or When Turning This bulletin involves replacing the upper front strut bearing to correct the noise. The customer may experience a noise…
- 10068519Mar 6, 2013Summary to be provided on a future date.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 1 | 2% |
| 2018 | 8 | 3% |
| 2017 | 3 | 1% |
| 2016 | 7 | 2% |
| 2015 | 6 | 1% |
| 2014 | 5 | 1% |
| 2013 | 7 | 2% |
| 2012 | 10 | 3% |
| 2011 | 5 | 3% |
| 2010 | 15 | 2% |
| 2009 | 20 | 1% |
Other parts of the 2012 Dodge Journey
116 complaintsBrakes
107 complaintsEngine
97 complaintsOther or unknown
52 complaintsElectronic stability control
44 complaintsTransmission and drivetrain
36 complaintsAir bags
29 complaintsSteering
23 complaintsVehicle speed control
20 complaintsFuel system
15 complaintsWheels
13 complaintsExterior lighting
12 complaints
← All problems reported for the 2012 Dodge Journey
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology