2016 Dodge Journey Suspension Problems
- Complaints
- 7about this part
- Share
- 2%of 389 total for the year
- Median mileage
- 39,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the suspension of the 2016 Dodge Journey, 2% of the 389 complaints for this model year. Where a mileage was given, the median is 39,000 miles. 2 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My new car jumps when it hits a bump going around 40-60 MPH. It feels like it lifts up into the air and it comes down in another place, fairly close but different.I suspect the frame is warpedbecause of an accident but perhaps it is the alignment?”
NHTSA complaint #11019456, filed 2017-08, 13,000 miles“While driving my 2016 Dodge Journey 12mph, the car jerked to the left causing me to hit a cement light pole. I was in a roundabout turning to bring my child to school when this happened. No injuries.”
NHTSA complaint #10865100, filed 2016-05, 4,000 miles“We were driving the car when steering suddenly became almost impossible. It was frightening and dangerous. We were finally able to muscle the car to the side of the road, dodging traffic all the way, and stop. We took it to the shop and were informed the rack and pinion steering had gone out. We took the car to the shop and the mechanic told us what had happened. The repair work was very expensive but what was shocking was to find out that this has been an ongoing problem with the Journey which Dodge has elected to ignore. Below is a link to one site which reports this. This is irresponsible. …”
NHTSA complaint #11324829, filed 2020-05, 64,000 miles“When you drive the car accelerate and when you break the car gos side by side and the back passenger side wheel makes a load noise like its losse this happen after the first recall”
NHTSA complaint #11120530, filed 2018-08, 13,000 miles“The contact owns a 2016 Dodge Journey. While operating the vehicle, the ABS and traction control indicators remained illuminated. Also, the cruise control stopped operating. The vehicle was taken to an independent mechanic who diagnosed that the front passenger side wheel bearing sensor was faulty and needed to be replaced. The sensor was replaced and the failure was remedied; however, the failure recurred approximately one year later. The manufacturer and local dealer were not notified of the failure. The failure mileage was 39,000.”
NHTSA complaint #11209755, filed 2019-05, 39,000 milesRelated service bulletins
- 10244356Sep 20, 2023LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10170314Dec 11, 2019Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root…
- 10217356Jun 15, 2016Wheel Assy - steel When servicing a JOURNEY (JC) vehicle with steel wheels (WFU code) with or without a shake or vibration complaint; please review the 4 wheel assemblies in…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 1 | 2% |
| 2018 | 8 | 3% |
| 2017 | 3 | 1% |
| 2016 | 7 | 2% |
| 2015 | 6 | 1% |
| 2014 | 5 | 1% |
| 2013 | 7 | 2% |
| 2012 | 10 | 3% |
| 2011 | 5 | 3% |
| 2010 | 15 | 2% |
| 2009 | 20 | 1% |
Other parts of the 2016 Dodge Journey
114 complaintsTransmission and drivetrain
87 complaintsElectrical system
85 complaintsOther or unknown
66 complaintsBrakes
54 complaintsSeats
36 complaintsSteering
34 complaintsVehicle speed control
33 complaintsAir bags
26 complaintsElectronic stability control
18 complaintsFuel system
13 complaintsEngine cooling
10 complaints
← All problems reported for the 2016 Dodge Journey
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology