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Air bagsPart report

2016 Dodge Journey Air bags Problems

Complaints
26about this part
Share
7%of 389 total for the year
Median mileage
69,500miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 26 complaints about the air bags of the 2016 Dodge Journey, 7% of the 389 complaints for this model year. Where a mileage was given, the median is 69,500 miles. 6 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Recall on airbag wire chaffing in steering column, ends up to 2015, my vehicle is not covered says the dealer, but if you look at the date of manufacture it was made 10/15 , but my tittle says its a 2016, now I drive around with airbag light intermittently on and off. Reading further on recall saying drivers airbag may deploy any time”

NHTSA complaint #11372534, filed 2020-11, 87,000 miles

“I was driving down i5 (highway) going 70 miles per hour and my headrest air bag went off with no warning. Causing me to almost lose control of my car. Luckily I did not hit anyone, or wreck my car. There was no reason for my headrest air bag to go off.”

NHTSA complaint #11325754, filed 2020-05, 72,000 miles

“My airbag light keeps coming on and going off. My ABS light stays off after starting and while driving. Now my brake light is on. The brake pops on after I began to drive and stays on.”

NHTSA complaint #11338328, filed 2020-07, 112,560 miles

“Just driving normal down the road on a city streetand the airbag light came on and now stays on. Car was mfg 09/2015 and has 44k on it. Cannot find any recalls but one item from motor 1 dated 07/14/2017 that said faulty wiring on Journey crossover could cause the the driver side airbag to unexpectedly deploy. When I called the dealer they said not true and it's not covered.how can this be? Pleas help”

NHTSA complaint #11181791, filed 2019-02, 44,000 miles

“Car has 20k miles, while driving the ABS and traction control lights came on. Dealership discovered that, in addition to the ABS and traction control, the airbags were not working. The dealership informed me that water bottles had rolled under the front passenger seat and broken the wires for the airbags. This is a 8 seat family vehicle and can be assumed that children would be in the back seat, therefore spills and/or trash are likely to role under the driver and front passenger seats, yet the wires in question or thin, fragile, and unprotected. …”

NHTSA complaint #10992614, filed 2017-06, 20,000 miles

Related service bulletins

Air bags: other model years

YearComplaintsShare of year
202023%
201999%
2018125%
20173015%
2016267%
20156912%
20144611%
20134412%
2012298%
2011148%
2010899%
200926919%

Other parts of the 2016 Dodge Journey

Engine
114 complaints
Transmission and drivetrain
87 complaints
Electrical system
85 complaints
Other or unknown
66 complaints
Brakes
54 complaints
Seats
36 complaints
Steering
34 complaints
Vehicle speed control
33 complaints
Electronic stability control
18 complaints
Fuel system
13 complaints
Engine cooling
10 complaints
Exterior lighting
9 complaints

← All problems reported for the 2016 Dodge Journey

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology