Skip to content
Air bagsPart report

2013 Dodge Journey Air bags Problems

Complaints
44about this part
Share
12%of 353 total for the year
Median mileage
85,000miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 44 complaints about the air bags of the 2013 Dodge Journey, 12% of the 353 complaints for this model year. Where a mileage was given, the median is 85,000 miles. 12 of these say a crash was involved and 1 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was waiting for my son to get out of practice. The car was off and I was smacked very hard in the head from behind. I looked back to see the the headrest had popped out. After researching the issue, I thought it needed reset. Bit after looking at it, the plastic connection points of the pin had actually broke and the headrest cannot be reset but now needs to be replaced at a crazy price.”

NHTSA complaint #11342723, filed 2020-08, 44,000 miles

“My driver side headrest deployed while driving. I was driving and heard a noise and when I got to the stop light I noticed it had deployed as was fully open. Clearly this is a defect in manufacturing. Look at the Dodge Journey forums and you'll see many others have this issue. That is why I did a search on recalls and came across this site and so many others have the same issue, so Dodge we are waiting on you. Ps that is properly why my check engine light came on..”

NHTSA complaint #11327768, filed 2020-06, 43,000 miles

“The active headrest has failed. I initially thought it was deployed, but after attempting to reset the unit, I noticed the silver pin that was designed to hold the headrest in position was loose. The small pieces of plastic that held this in place have completely broken loose, thus deploying the headrest. Closing this back into position is now impossible. I considered ordering a replacement part, but why should I buy something that is likely to fail? …”

NHTSA complaint #11101699, filed 2018-06, 110,000 miles

“Our air bag light has been on for the last 4 months. When we took it to the service department they stated nothing was wrong with the air bags. When the light came back on we took it again to the service department where they said there was a problem with our harness. We have also taken our car in for the AC not working and they have changed the module 3 times already and the problem is still there.”

NHTSA complaint #10641234, filed 2014-10, 14,000 miles

“I was traveling to work on the city street in my 2013 Dodge Journey sxt, a person ran the red light and struck me near the gas tank and then struck me a second time in the front drivers side of the vehicle. Six of the air bags deployed, the vehicle was totaled in the crash. I am writing this because I know that I am here today due to the build of the 2013 Dodge Journey sxt. I was so surprised that I went out and purchased another Dodge Journey.”

NHTSA complaint #10854046, filed 2016-04, 51,000 miles

Related recalls

Air bags: other model years

YearComplaintsShare of year
202023%
201999%
2018125%
20173015%
2016267%
20156912%
20144611%
20134412%
2012298%
2011148%
2010899%
200926919%

Other parts of the 2013 Dodge Journey

Brakes
74 complaintsElectrical system
73 complaintsEngine
72 complaintsSeats
58 complaintsElectronic stability control
44 complaintsOther or unknown
32 complaintsTransmission and drivetrain
29 complaintsSteering
20 complaintsFuel system
10 complaintsVehicle speed control
10 complaintsBody and structure
8 complaintsSuspension
7 complaints

← All problems reported for the 2013 Dodge Journey

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology