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SeatsPart report

2013 Dodge Journey Seats Problems

Complaints
58about this part
Share
16%of 353 total for the year
Median mileage
94,271miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 58 complaints about the seats of the 2013 Dodge Journey, 16% of the 353 complaints for this model year. Where a mileage was given, the median is 94,271 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My head rest deployed while I was stationary in the drive through line at a fast food restaurant (luckily, it did not hit me in the back of the head, because I had leaned forward to talk to the restaurant worker). After researching how to fix this/the cost of fixing this, I see that this happens to nearly every Dodge Journey. I feel this should be a recall.”

NHTSA complaint #11194993, filed 2019-04, 90,000 miles

“Passenger front seat headrest driving down the road the headrest shot open striking my wife in the back of the head for no apparent reason. I have read other issues other people have experienced same problem. This is dangerous and needs to be addressed before a accident happens and someone gets killed. I think Dodge should be recalling these vehicles for these issues.”

NHTSA complaint #11218697, filed 2019-06, 116,000 miles

“I was driving and out of no where my drivers side headrest popped, I didn't hit the brakes hard nor was I in any accidents. It pushed my head forward hard, I thought someone had hit me or the car seat got unlatched and hit the seat. I was driving down a two lane road no vehicles around me.”

NHTSA complaint #11325515, filed 2020-05, 112,000 miles

“The front driver side headrest deployed without accident. The clips holding the locking pin in place broke unexpectedly while I was driving and the headrest popped with a lot of force hitting me in the back of the head. It seems to be a common problem from what I see on Dodge forums.”

NHTSA complaint #11319345, filed 2020-03, 119,000 miles

“On september 28 2016 2:30 pm riding north on hwy 59 from kingwood we had just passed thru sheppard tx. We had been on cruise at 70 MPH since cleveland tx when we heard a loud explosion my head rest had exploded and pushed my head forward fast. My husband was driving and he thought I had been shot by a stray bullet the way my head bolted forward.”

NHTSA complaint #10925749, filed 2016-11, 51,412 miles

Related service bulletins

Seats: other model years

YearComplaintsShare of year
201944%
2018146%
20172110%
2016369%
20159016%
20144310%
20135816%
2012103%
201121%
2010242%
200960%

Other parts of the 2013 Dodge Journey

Brakes
74 complaintsElectrical system
73 complaintsEngine
72 complaintsAir bags
44 complaintsElectronic stability control
44 complaintsOther or unknown
32 complaintsTransmission and drivetrain
29 complaintsSteering
20 complaintsFuel system
10 complaintsVehicle speed control
10 complaintsBody and structure
8 complaintsSuspension
7 complaints

← All problems reported for the 2013 Dodge Journey

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology