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SeatsPart report

2015 Dodge Journey Seats Problems

Complaints
90about this part
Share
16%of 554 total for the year
Median mileage
68,000miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 90 complaints about the seats of the 2015 Dodge Journey, 16% of the 554 complaints for this model year. Where a mileage was given, the median is 68,000 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My children and I were stopped stuck in traffic on I-75 n in atlanta, ga headed to the north georgia premium outlets when my daughter's headrest deployed while she was sleeping. The deployment of the headrest was sudden and caused her to wake up from her sleep. She stated that it was very painful and caused her neck and head to hurt.”

NHTSA complaint #11363459, filed 2020-10, 126,900 miles

“I'm currently living in hawaii and I was driving down the road and hit a slight bump in the road and my passenger side headrest spring forward. Thinking it was something minor I did not think anything about it until I realized my airbag light came on, on the dashboard. If I am to hit a bump in the road the light will go off temporarily but come back on.”

NHTSA complaint #11220316, filed 2019-06, 51,300 miles

“My family and I were traveling down the highway and unexpectedly the passenger side active headrest deployed. Thankfully, my son was not injured from this. I have read multiple forums on the internet and this doesn't seem to be an isolated incident. Please look into this as some can be injured from an unexpected blow to the back of the head.”

NHTSA complaint #11281000, filed 2019-11, 80,000 miles

“Was driving down a new road at 35 MPH with no potholes and my driver side headrest exploded and struck me in the back of the head. Now there are broken pieces within the assembly and it will not close back! It now pushes my head forward while consumer stated he reached out to Dodge/chrysler dealership. Vehicle is not covered under warranty nor is there a recall for this issue.”

NHTSA complaint #11375787, filed 2020-11, 56,715 miles

“I was driving straight down the highway, approximately 40-45mph, when I heard a loud noise in my car (bang) then felt the front left (driver's) headrest hit the back of my head. Upon further observation, I realized that the headrest had deployed on me. I was not hit nor was anything touching the headrest. I called the dealership and was quoted over $400 to replace this safety feature in my car.”

NHTSA complaint #11328563, filed 2020-06, 66,000 miles

Related service bulletins

Seats: other model years

YearComplaintsShare of year
201944%
2018146%
20172110%
2016369%
20159016%
20144310%
20135816%
2012103%
201121%
2010242%
200960%

Other parts of the 2015 Dodge Journey

Engine
135 complaintsElectrical system
118 complaintsBrakes
106 complaintsOther or unknown
83 complaintsTransmission and drivetrain
77 complaintsAir bags
69 complaintsElectronic stability control
51 complaintsSteering
39 complaintsVehicle speed control
32 complaintsFuel system
19 complaintsBody and structure
10 complaintsWheels
7 complaints

← All problems reported for the 2015 Dodge Journey

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology