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SeatsPart report

2019 Dodge Journey Seats Problems

Complaints
4about this part
Share
4%of 102 total for the year
Median mileage
—not reported
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 4 complaints about the seats of the 2019 Dodge Journey, 4% of the 102 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Passenger head rest popped open with great force barely missing my head as I was getting into my seat. Now i fear it is a matter of time till the driver head rest pops open. May cause great damage to other drivers if it happens while driving.”

NHTSA complaint #11518454, filed 2023-04

“The cover for the seat belt and airbag on the front passenger seat have become disconnected without any incident causing such. Possibly not allowing the seat belt or airbag to function properly. Also the airbag sensor & seatbelt sensor for this seat stopped working at the same time the cover became un attached to the frame. It makes the seatbelt very hard to use and not sure it would function properly in a wreck not so I think the airbag would be able to deploy properly as the sensor is also not working. I was told this was not covered under my warranty.”

NHTSA complaint #11694123, filed 2025-10

“All seat have side power move for open and close in second row and front row press down n up area plastic area holder it broke all of 4 of them seat broken for no reason”

NHTSA complaint #11450313, filed 2022-02

Related service bulletins

Seats: other model years

YearComplaintsShare of year
201944%
2018146%
20172110%
2016369%
20159016%
20144310%
20135816%
2012103%
201121%
2010242%
200960%

Other parts of the 2019 Dodge Journey

Other or unknown
30 complaints
Electrical system
23 complaints
Back-over prevention (rear camera)
19 complaints
Air bags
9 complaints
Engine
9 complaints
Exterior lighting
8 complaints
Transmission and drivetrain
7 complaints
Brakes
6 complaints
Seat belts
5 complaints
Visibility (wipers, defrost, mirrors)
4 complaints
Fuel system
3 complaints
Body and structure
3 complaints

← All problems reported for the 2019 Dodge Journey

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology