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SeatsPart report

2012 Dodge Journey Seats Problems

Complaints
10about this part
Share
3%of 377 total for the year
Median mileage
68,750miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 10 complaints about the seats of the 2012 Dodge Journey, 3% of the 377 complaints for this model year. Where a mileage was given, the median is 68,750 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was driving down the road and my driver seat head rest randomly deployed. Luckily my head was not on it at the time as I was looking in my mirrors to move over a lane on the interstate. If my head had been on it and it deployed, there's no telling what could've happened, especially since I was driving down the interstate. I thought someone had run into the side of my vehicle it was so loud. This is not safe and should be a recall. I took it to the dealership to get fixed, and it cost's over $500 to fix it. I can't afford to pay $500 to fix that. What happens if another is deployed? …”

NHTSA complaint #11207502, filed 2019-05, 87,500 miles

“The thermal stat housing has been replaced 2 times. The oil pan gasket does lot last. The alternator has been replaced 2 times. The was an electrical shortage in the sb port but only seemed to worked when it was taken to dealer. The head rest deployed when no one was in the car.”

NHTSA complaint #11354051, filed 2020-09, 50,000 miles

“Seat side panel coming off after plastic tabs broke, seat belt is attached to this part and the damage gets worse every time I get in the car, since the panel is where a person would get in the car and the panel is only held on by 2 small plastic tabs that are not meant for holding a persons weight.”

NHTSA complaint #10559535, filed 2014-01, 23,000 miles

“The contact owns a 2012 Dodge Journey. The contact stated upon starting the vehicle, the driver's side headrest deployed inadvertently and hit the contact's head. The contact sustained pain from the neck down to the shoulder but did not receive medical assistance. The dealer was notified of the failure and informed the contact that the failure was related to an unknown extended warranty coverage that had expired. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.”

NHTSA complaint #11634681, filed 2025-01, 99,000 miles

“The contact owns a 2012 Dodge Journey. The contact stated that the front passenger's seat heating system failed and could not be turned off. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The VIN was not available. The failure and current mileage was 13,956.”

NHTSA complaint #10531974, filed 2013-07, 13,956 miles

Related service bulletins

Seats: other model years

YearComplaintsShare of year
201944%
2018146%
20172110%
2016369%
20159016%
20144310%
20135816%
2012103%
201121%
2010242%
200960%

Other parts of the 2012 Dodge Journey

Electrical system
116 complaintsBrakes
107 complaintsEngine
97 complaintsOther or unknown
52 complaintsElectronic stability control
44 complaintsTransmission and drivetrain
36 complaintsAir bags
29 complaintsSteering
23 complaintsVehicle speed control
20 complaintsFuel system
15 complaintsWheels
13 complaintsExterior lighting
12 complaints

← All problems reported for the 2012 Dodge Journey

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology