Skip to content
SeatsPart report

2010 Dodge Journey Seats Problems

Complaints
24about this part
Share
2%of 988 total for the year
Median mileage
89,000miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 24 complaints about the seats of the 2010 Dodge Journey, 2% of the 988 complaints for this model year. Where a mileage was given, the median is 89,000 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was driving on a very hot day (107 degrees), and the passenger headrest exploded. The car was in motion on a city street. No one was sitting in the seat, so I assume it was due to driving in high heat. It sounded like a gunshot went off in my car and I almost got in an accident. The headrest is completely broken.”

NHTSA complaint #11240371, filed 2019-07, 55,000 miles

“Head rests both are popped out. They have something to do with the air bag system. They hit my head on the driver side the last week hit my cousin in the head. It hurt a lot. It's my understanding from research this happens across many years and makes of Dodge Journey.”

NHTSA complaint #11329704, filed 2020-06, 89,000 miles

“Head-rest on driver's side seat deployed for no reason. I went out to my parked car one morning and it was deployed. I could have been hurt or caused an accident if I had been driving!”

NHTSA complaint #11395093, filed 2021-02, 60,000 miles

“My head rest has came apart & the Dodge dealer doesn't know how to put it back together. I was told it is part of the air bag recall & I just had that fixed yesterday. I drive with my seat straight up & I'm unable to do so because of the head rest.I met a guy from Dodge & he took pictures & made a report but that was 3 weeks ago. I need something done. I was driving my car when my head rest exploded on a side street if I would of been on the highway I would of probably wreaked . I need help with this!!”

NHTSA complaint #10883198, filed 2016-07, 11,000 miles

“I was driving in my 2010 Dodge Journey when the driver head rest deployed.....no event caused the painful ejection. I almost hit a semi coming in my direction. There are many testaments to others experiencing the same flaw in their Dodge journeys. It should be recalled......who knows if this causes accidents and it just appears as though it was a result instead of the cause. The dealership that sold this car is unable to help me......the repair is my sole responsibility. Completely negligent of chrysler/Dodge,!!! I could have been killed and still have the terrible head pain 2 days later!!! …”

NHTSA complaint #11350770, filed 2020-08, 69,573 miles

Related service bulletins

Seats: other model years

YearComplaintsShare of year
201944%
2018146%
20172110%
2016369%
20159016%
20144310%
20135816%
2012103%
201121%
2010242%
200960%

Other parts of the 2010 Dodge Journey

Electrical system
600 complaintsEngine
164 complaintsBrakes
137 complaintsOther or unknown
113 complaintsAir bags
89 complaintsSteering
69 complaintsTransmission and drivetrain
48 complaintsElectronic stability control
40 complaintsExterior lighting
37 complaintsVehicle speed control
27 complaintsEngine cooling
24 complaintsVisibility (wipers, defrost, mirrors)
20 complaints

← All problems reported for the 2010 Dodge Journey

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology