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Body and structurePart report

2019 Dodge Journey Body and structure Problems

Complaints
3about this part
Share
3%of 102 total for the year
Median mileage
5,500miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 3 complaints about the body and structure of the 2019 Dodge Journey, 3% of the 102 complaints for this model year. Where a mileage was given, the median is 5,500 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I had an accident this passed july 4, 2020 where I had no brakes. That experience will never be forgotten (pstd). I traveled that day 110 mile on the freeway and reached my destination stopped to check address, then turned slowly into a driveway. My friends pulled their car up so I can park behind. I pulled in pressed on brakes and realized there were no brakes when my foot went all the way to the floor and car started accelerating. My friends drive is on a decline. Very hilling area in harrison mi. …”

NHTSA complaint #11352176, filed 2020-08, 5,500 miles

“Wind (40+ MPH) caught the door while I was opening it. The spring that holds it open and stops it in a certain position broke. The tack welds on the spring snapped and threw the spring into the car. The dealer service department is closed today, and the insurance is going to be contacted on Monday.”

NHTSA complaint #11575050, filed 2024-03

“The contact owns a 2019 Dodge Journey. The contact stated that while it was raining, water was entering the cabin of the vehicle. Additionally, the contact stated that due to the water entering the vehicle, the inside cabin of the vehicle was moldy. The vehicle was taken to the dealer, who informed the contact that water was coming in from a gap. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.”

NHTSA complaint #11538421, filed 2023-08

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
201933%
201852%
201742%
201641%
2015102%
2014133%
201382%
201282%
201111%
201071%
2009211%

Other parts of the 2019 Dodge Journey

Other or unknown
30 complaints
Electrical system
23 complaints
Back-over prevention (rear camera)
19 complaints
Air bags
9 complaints
Engine
9 complaints
Exterior lighting
8 complaints
Transmission and drivetrain
7 complaints
Brakes
6 complaints
Seat belts
5 complaints
Seats
4 complaints
Visibility (wipers, defrost, mirrors)
4 complaints
Fuel system
3 complaints

← All problems reported for the 2019 Dodge Journey

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology