Skip to content
Body and structurePart report

2012 Dodge Journey Body and structure Problems

Complaints
8about this part
Share
2%of 377 total for the year
Median mileage
43,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 8 complaints about the body and structure of the 2012 Dodge Journey, 2% of the 377 complaints for this model year. Where a mileage was given, the median is 43,000 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Breaks aren't working shop told me about the recall and said there's no air in the lines and no leaking lines tested the master cylinder and no issues but my breaks are still not fully engaging. Trunk doesn't open I've brought it to 4 shops as well as a Dodge dealership and non have been able to get the latch to disingage.”

NHTSA complaint #11287442, filed 2019-12, 10 miles

“In cold weather (30 degree and lower) the rear driver side door will not latch closed after being opened. This has happened for the past 2 years. I found a youtube fix by pulling the car handle up and using a screwdriver to push the latch either up or down then closing the door. However today it happened several times in one day then the door opened (unlatched) while I was driving at a slow speed while the door was unlocked.”

NHTSA complaint #11279659, filed 2019-11, 100,000 miles

“Vehicle was traveling on a side street and was struck by another vehicle on the left side just in front of the rear wheel causing it to spin and roll. As you can tell by the pictures attached the side curtain airbags did not deploy either at the time of initial impact from the other car hitting the side of our vehicle, nor did it deploy when the vehicle rolled on it's side and roof. Our concern is why?”

NHTSA complaint #10825650, filed 2016-02, 43,000 miles

“I was using the scissor jack provided with the vehicle to remove a flat left front tire while parked in my garage. The floor was flat and completely dry and free of any oily conditions. The shift lever was in park, the brake set.I positioned the jack as outlined in the owners manual. I then broke the 5 lug nuts loose prior to raising the vehicle. It was very difficult using the jack as it seemed to be straining to raise the SUV. I finally got it raised to a level to clear the tire from the floor surface. I removed the tire and just as I did this the jack collapsed and the vehicle dropped. …”

NHTSA complaint #10761033, filed 2015-09, 15,740 miles

“The contact owns a 2012 Dodge Journey. The contact stated that the rear passenger door was filled with water. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 68,527.”

NHTSA complaint #10887851, filed 2016-07, 68,527 miles

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
201933%
201852%
201742%
201641%
2015102%
2014133%
201382%
201282%
201111%
201071%
2009211%

Other parts of the 2012 Dodge Journey

Electrical system
116 complaintsBrakes
107 complaintsEngine
97 complaintsOther or unknown
52 complaintsElectronic stability control
44 complaintsTransmission and drivetrain
36 complaintsAir bags
29 complaintsSteering
23 complaintsVehicle speed control
20 complaintsFuel system
15 complaintsWheels
13 complaintsExterior lighting
12 complaints

← All problems reported for the 2012 Dodge Journey

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology