2009 Dodge Journey Body and structure Problems
- Complaints
- 21about this part
- Share
- 1%of 1,433 total for the year
- Median mileage
- 21,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 21 complaints about the body and structure of the 2009 Dodge Journey, 1% of the 1,433 complaints for this model year. Where a mileage was given, the median is 21,000 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The door control panel has failed, causing the driver to not have the ability to roll down the window, or lock and unlock the door. The airbag warning light has also come on, presumably indicating a defect in the door panel airbag sensor. I spoke with Dodge regarding a safety recall for the same model year, but excluding my VIN. They indicated that they would not cover the costs of the replacement of the faulty parts, but to save my receipts in case they decide to replace the parts in the future. …”
NHTSA complaint #10514933, filed 2013-06, 85,000 miles“I purchased a 2009 Dodge Journey on february 28, 2009. I was very pleased with my Journey until wednesday, april 1, 2009, when I opened the rear hatch to find my car had been leaking water. I promptly took my car back to the dealer where they supposedly fixed the problem only to find the problem was made worse on the next day I had water staining in compartments at the bottom of my car. As of today, april 3, 2009 they have no answers and my car is still not fixed. …”
NHTSA complaint #10264051, filed 2009-04, 7,800 miles“While in the drive through car turned off and I couldn't stop and scraped the driverside fender on a yellow barrier pole. I thought it was a fluke (a wtf moment) so I never worried about it again. It still cuts off every now and again but I am usually parked or moving slowly. I did get pulled over one time when the car cut off and to stop I had to put it in park so I wouldn't run a stopsighn onto hwy 99. (he let me go) went for the recall on the ignition sat for over an hour only to be told they dont have the replacement part or know when they will have it. …”
NHTSA complaint #10662299, filed 2014-12, 60,000 miles“Drove approximately 2 minutes from home to children's school. Car was running for about 10 minutes while I was parked. Shut vehicle off, got out of car and there was a hissing sound and small amounts of smoke coming from the hood. I immediately called dealership where I purchased car (currently get oil changes done there) to explain the situation and ask if I could bring it in. They were approx. 1-2 miles from where I was. When I got there, the shop manager came out and opened the hood....the antifreeze reserve tank appeared to have exploded. …”
NHTSA complaint #10548355, filed 2013-10, 89,999 miles“I purchased a 2009 Dodge Journey in august of 2008. I have had repeated problems with rotor and brake wear. The rotors have been replaced twice and all 4 brakes have been replaced twice with the front being replaced 3 times. The first of which occurred just past 12,000 miles. This is when brake and rotor wear warranty ends. I have also had significant problems with the wiring sensor module, resulting in stability control and anti-lock brake light to come one. I also have power ports in the vehicle that do not work as well as a lift gate that does not lock. …”
NHTSA complaint #10386308, filed 2011-03, 14,000 milesRelated service bulletins
- 10175743Apr 30, 2020Disinfectant Solution Recommended for COVID-19
- 10220101Nov 20, 2019Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Nov 20, 2019Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage…
- 10220097Nov 20, 2019Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10169249Nov 20, 2019Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169245Nov 20, 2019Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10141321Mar 4, 2016Do Not Apply Corrosion Protection On Sheet Molding Compound (SMC) Plastic Panels This bulletin involves discussing SMC plastic panels and applying corrosion protection.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 3 | 3% |
| 2018 | 5 | 2% |
| 2017 | 4 | 2% |
| 2016 | 4 | 1% |
| 2015 | 10 | 2% |
| 2014 | 13 | 3% |
| 2013 | 8 | 2% |
| 2012 | 8 | 2% |
| 2011 | 1 | 1% |
| 2010 | 7 | 1% |
| 2009 | 21 | 1% |
Other parts of the 2009 Dodge Journey
767 complaintsBrakes
318 complaintsAir bags
269 complaintsEngine
149 complaintsTransmission and drivetrain
104 complaintsOther or unknown
87 complaintsSteering
72 complaintsTires
52 complaintsVehicle speed control
34 complaintsVisibility (wipers, defrost, mirrors)
32 complaintsWheels
31 complaintsElectronic stability control
23 complaints
← All problems reported for the 2009 Dodge Journey
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology