2015 Dodge Journey Steering Problems
- Complaints
- 39about this part
- Share
- 7%of 554 total for the year
- Median mileage
- 65,500miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 39 complaints about the steering of the 2015 Dodge Journey, 7% of the 554 complaints for this model year. Where a mileage was given, the median is 65,500 miles. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Our car has a loss of power steering assist that requires extra steering effort, especially at lower speeds and when turning or parking. The steering wheel is almost completely stiff and cannot be turned without using excessive force to turn the wheel. Power steering work fairly well on freeways (probably due to higher speed). I cannot drive the car because the risk of crashing seems pretty high due to the inability to steer.”
NHTSA complaint #11352756, filed 2020-09, 74,500 miles“I was driving my car out of a drive through and when I got to where I needed to turn, my engine just shut off. Car started rolling electrical was still on (lights, etc;) but the steering wheel would not turn at all. I had to put it in park, turn it off and then turn it back on again. After that, it worked again. What if this happens to me going 80 on the interstate? I have children to think about.”
NHTSA complaint #11010820, filed 2017-07, 16,500 miles“While driving (in motion) on the highway, steering wheel locked up as if the vehicle was in park, and the engine was off. I had just 5 miles previously turned the steering wheel to get on the highway. I had to come to a stop, place vehicle in park and turn the car off. Once vehicle was restarted, I was able to turn the steering wheel... .. Consumer stated dealership will be replacing the steering gear,rack,and module.”
NHTSA complaint #11098457, filed 2018-05, 30,000 miles“I had my vehicle for a year and all of a sudden my vehicle will not steer correctly. It wont turn right at all it just goes straight. I feel the safety for my children and I are at risk. Something about a rack & pinion not working due to power steering failure.”
NHTSA complaint #11083628, filed 2018-04, 36,000 miles“The problem was the engine stalling while driving. Lost the ability to steer and brake. I had this problem happen to my 18yr old daughter on october 9th 2017. I called the dealer on october 10th where we purchased it to explain what was going on. They got it in that morning and drove it for about 30 miles and could not recreate the problem. They said the car did not give them any codes to tell them what the issue was so they could not do anything because they did not know what to replace. …”
NHTSA complaint #11032901, filed 2017-10, 16,500 milesRelated recalls
- 16V273000May 6, 2016Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to…Covers: Dodge Journey 2009–2016
Related service bulletins
- 10175674Apr 17, 2020Hands On Steering Wheel Message In EVIC
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 3 | 5% |
| 2019 | 2 | 2% |
| 2018 | 11 | 5% |
| 2017 | 15 | 7% |
| 2016 | 34 | 9% |
| 2015 | 39 | 7% |
| 2014 | 28 | 7% |
| 2013 | 20 | 6% |
| 2012 | 23 | 6% |
| 2011 | 23 | 14% |
| 2010 | 69 | 7% |
| 2009 | 72 | 5% |
Other parts of the 2015 Dodge Journey
135 complaintsElectrical system
118 complaintsBrakes
106 complaintsSeats
90 complaintsOther or unknown
83 complaintsTransmission and drivetrain
77 complaintsAir bags
69 complaintsElectronic stability control
51 complaintsVehicle speed control
32 complaintsFuel system
19 complaintsBody and structure
10 complaintsWheels
7 complaints
← All problems reported for the 2015 Dodge Journey
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology