2017 Dodge Journey Electrical system Problems
- Complaints
- 59about this part
- Share
- 29%of 202 total for the year
- Median mileage
- 35,750miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 59 complaints about the electrical system of the 2017 Dodge Journey, 29% of the 202 complaints for this model year. Where a mileage was given, the median is 35,750 miles. 2 of these say a crash was involved and 3 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My wife went to start the Journey, car won't start brakes won't press down all I hear is clicking sound like the car wants to start but won't, look for help online what I get is that it's a security issue that has the car locked tried to over ride by disconnecting the positive cable to reset but nothing, I understand that this is a common problem with Dodge vehicles”
NHTSA complaint #11280155, filed 2019-11, 51,000 miles“As my husband was driving for work for the census, the engine light and the message notification envelope both appeared on the dash screen they flashed on once flashed off and flames blew out from both front wheels wells. The car immediately went up in flames and my husband was lucky to get out of there alive.*dt*dt*dt consumer stated vehicle has not been repaired.*jb*jb*dt*dt*jb the consumer provided photos.”
NHTSA complaint #11361661, filed 2020-09, 61,000 miles“The steering locks up like it's power steering but it's not I lose all control of acceleration the only way to regain control is to put the car in park turn it off turn it back on sometimes it doesn't want to start right back up this has happened four times while my kids are in the car and while in motion and the dealership can't find anything wrong with it all they do is update the computer.”
NHTSA complaint #11217039, filed 2019-05, 15,000 miles“After 65,500 miles, my two year old Dodge Journey has a catastrophic failure. The hydraulic pump blew and caused complete damage to the transmission costing me $3500 to get the complete transmission rebuilt. It's ridiculous this is happening to a 2 year old car with only 65k miles on it”
NHTSA complaint #11291146, filed 2019-12, 65,500 miles“There have been several occasions where my headlights and tail lights have went out while I was driving and I got pulled over the other night for no headlights or tail lights for it being a hazard. I work night shifts and I need my headlights and tail lights unless I am in a dimly light area and I dont know of they are on or not and I dont get no warning of when they are off. That is why im filing this complaint.”
NHTSA complaint #11288796, filed 2019-12, 57,000 milesRelated recalls
- 18V332000May 17, 2018Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab…Covers: Dodge Journey 2014–2018, Ram 1500 2014–2019, Jeep Grand Cherokee 2014–2018 +12 more
Related service bulletins
- 11021585Jul 28, 2025LAMP - DOME
- 11019776Jun 12, 2025LAMP - DOME
- 11017451May 1, 2025LAMP - DOME
- 10251783Jan 10, 2024Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic…
- 10248509Sep 15, 2023Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error…
- 10244348Sep 15, 2023Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error…
- 10234420Feb 14, 2023Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic…
- 10229041Mar 9, 2022Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
- 10220697Mar 9, 2022Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
- 10212300Mar 9, 2022Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 20 | 30% |
| 2019 | 23 | 23% |
| 2018 | 72 | 30% |
| 2017 | 59 | 29% |
| 2016 | 85 | 22% |
| 2015 | 118 | 21% |
| 2014 | 106 | 25% |
| 2013 | 73 | 21% |
| 2012 | 116 | 31% |
| 2011 | 43 | 25% |
| 2010 | 600 | 61% |
| 2009 | 767 | 54% |
| 2008 | 6 | 75% |
Other parts of the 2017 Dodge Journey
44 complaintsTransmission and drivetrain
32 complaintsAir bags
30 complaintsOther or unknown
28 complaintsSeats
21 complaintsVehicle speed control
19 complaintsBrakes
17 complaintsFuel system
16 complaintsSteering
15 complaintsSeat belts
8 complaintsExterior lighting
5 complaintsVisibility (wipers, defrost, mirrors)
5 complaints
← All problems reported for the 2017 Dodge Journey
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology