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Transmission and drivetrainPart report

2017 Dodge Journey Transmission and drivetrain Problems

Complaints
32about this part
Share
16%of 202 total for the year
Median mileage
29,660miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 32 complaints about the transmission and drivetrain of the 2017 Dodge Journey, 16% of the 202 complaints for this model year. Where a mileage was given, the median is 29,660 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I noticed a vibration/hesitation around 40mph and took my car to the local pischke shop and they performed a reprogramming of the powertrain control module to the latest software. Unfortunately that reprogramming did not fix the problem and I was told to reach out to chrysler directly.”

NHTSA complaint #11072907, filed 2018-02, 22,000 miles

“My air keeps coming back on , not matter how many times that I turn it off. It comes back on by itself. The transmission slips and jerks on the back roads, highway and interstate. My husband has called jim cogdill Dodge and keeps getting the run around about the situations. The air is an electrical issue which can cause a fire if left like it is. I was told by the salesman that he would get back to me in a couple of days. That is not professional and is very dangerous for everyone in my vehicle.”

NHTSA complaint #11234450, filed 2019-07, 32,500 miles

“My Dodge Journey had transmission failure along with the gas tank not being able to fill up to the f. My car jerked to move forward and the gas pedal would not cause the car to move forward. I brought the car to a Dodge dealership and they took about a week and a half to fix it. Here I am one week later having the same issue and needing to bring it back to refix the issue. There is a lot of complaints on the internet about this same issue and having to have the same transmission issues return for fixing two to three times before the car is fixed right. …”

NHTSA complaint #11398277, filed 2021-02, 109,000 miles

“The transmission is failing to shift. It shifts extremely hard and the reverse takes a few minutes to kick in or it doesn't work at all. Sometimes the vehicle will not shift at all. There is a strange burning smell after going up a hill. My electronic throttle control sensor is already on and there is only 13000 miles on the vehicle. I purchased it in january and it's only may. I have the shifting issues while driving. When it does shift it's a sharp jerk. It's a constant problem. I no longer want the vehicle.”

NHTSA complaint #11097983, filed 2018-05, 5,000 miles

“We were driving down a 55 mile per hour highway and getting ready to make a right hand turn onto a narrow bridge. We slow down before making the turn and as we proceeded the car shut down losing control of brakes and power steering. We were able to pull wheel enough from going off the bridge. We were able to start it right backup after we got control and came to a stop, but it was one of the most scary experiences ever with a vehicle. Immediately made appt to have it looked at by dealership and they could not find anything to help us. …”

NHTSA complaint #11113660, filed 2018-07, 8,000 miles

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
202035%
201977%
2018188%
20173216%
20168722%
20157714%
2014369%
2013298%
20123610%
20112012%
2010485%
20091047%

Other parts of the 2017 Dodge Journey

Electrical system
59 complaintsEngine
44 complaintsAir bags
30 complaintsOther or unknown
28 complaintsSeats
21 complaintsVehicle speed control
19 complaintsBrakes
17 complaintsFuel system
16 complaintsSteering
15 complaintsSeat belts
8 complaintsExterior lighting
5 complaintsVisibility (wipers, defrost, mirrors)
5 complaints

← All problems reported for the 2017 Dodge Journey

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology