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BrakesPart report

2020 Dodge Journey Brakes Problems

Complaints
4about this part
Share
6%of 66 total for the year
Median mileage
21,947miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 4 complaints about the brakes of the 2020 Dodge Journey, 6% of the 66 complaints for this model year. Where a mileage was given, the median is 21,947 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“As I was driving down the road approaching standstill traffic, I attempted to step on the break to slow down to come to a stop. As I pushed on the brakes I got about halfway down and I noticed more play in the brakes than usual, so I attempted to push the brakes further down to come to a stop as I was getting closer to a stopped car. In doing so as I got the brake pedal almost completely to the floor the airbag just in front of the pedals deployed, pushing my foot off the break, putting a gash in my ankle, and caused me to rear end somebody.”

NHTSA complaint #11395877, filed 2021-02, 9,600 miles

“In July of 2024 I had to brake to avoid striking a deer. My ABS and Traction Control light came on in the dash, and my cruise control stopped working. I took the vehicle to the dealership and they said the HCU and ABS Modules were bad, but the ABS Module was no longer made by Chrysler, and it wasn't available aftermarket. I contacted Stelantis and they said the ABS module was under Engineering Review and not available. I received an email in September indicating the part was now available and it was being shipped to my dealership. …”

NHTSA complaint #11634099, filed 2025-01

“The contact owns a 2020 Dodge Journey. The contact stated that while his wife was driving 50 MPH, the check engine, Service Park Assist, and the TPMS warning lights were illuminated. The contact’s wife immediately pulled over to the side of the road to restart the vehicle; however, while attempting to depress the brake pedal, the brake pedal locked up, and the vehicle failed to restart. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the brakes and ABS Module kit needed to be replaced; however, the part was no longer manufactured. …”

NHTSA complaint #11655091, filed 2025-04, 34,294 miles

Related service bulletins

Brakes: other model years

YearComplaintsShare of year
202046%
201966%
20182511%
2017178%
20165414%
201510619%
20148721%
20137421%
201210728%
20115533%
201013714%
200931822%
2008113%

Other parts of the 2020 Dodge Journey

Electrical system
20 complaintsOther or unknown
19 complaintsBack-over prevention (rear camera)
14 complaintsEngine
8 complaintsExterior lighting
5 complaintsSteering
3 complaintsTransmission and drivetrain
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsAir bags
2 complaintsSeat belts
2 complaintsTires
2 complaintsVehicle speed control
2 complaints

← All problems reported for the 2020 Dodge Journey

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology