2020 Dodge Journey Exterior lighting Problems
- Complaints
- 5about this part
- Share
- 8%of 66 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the exterior lighting of the 2020 Dodge Journey, 8% of the 66 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Since I have owned this vehicle, the wiring for the backup camera has been wrong since purchase. The image is fuzzy, sometimes non-existent, and if it is it is upside down. The radio works when it wants to. The headlights keep filling with moisture no matter how many times I get it fixed. The windshield wiper will no longer spray the fluid to clear the windshield (after about owning it for a year) and the speedometers have been off since purchase. I bought the car brand new and just found out you’re supposed to report this stuff here. …”
NHTSA complaint #11627980, filed 2024-11“If you turn the air or heat off it turns itself back on. Sometimes none of the botton on the dash responds to any command including turning the radio air or anything off or on.”
NHTSA complaint #11728675, filed 2026-04“My 2020 Dodge Journey has a persistent issue with the passenger-side headlight. Despite multiple bulb replacements, the problem continues, leading to failure of vehicle inspections. Three independent mechanics have examined the vehicle, consistently identifying the problem as originating within the headlight socket or wiring harness, yet no warning light indicates a malfunction. This recurring failure appears to be a known issue affecting other Dodge Journey models, specifically impacting the passenger-side headlight. …”
NHTSA complaint #11670433, filed 2025-07Exterior lighting: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 5 | 8% |
| 2019 | 8 | 8% |
| 2018 | 27 | 11% |
| 2017 | 5 | 2% |
| 2016 | 9 | 2% |
| 2015 | 5 | 1% |
| 2014 | 5 | 1% |
| 2013 | 5 | 1% |
| 2012 | 12 | 3% |
| 2011 | 8 | 5% |
| 2010 | 37 | 4% |
| 2009 | 12 | 1% |
| 2008 | 2 | 25% |
Other parts of the 2020 Dodge Journey
20 complaintsOther or unknown
19 complaintsBack-over prevention (rear camera)
14 complaintsEngine
8 complaintsBrakes
4 complaintsSteering
3 complaintsTransmission and drivetrain
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsAir bags
2 complaintsSeat belts
2 complaintsTires
2 complaintsVehicle speed control
2 complaints
← All problems reported for the 2020 Dodge Journey
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology