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Air bagsPart report

2004 Dodge RAM 2500 Air bags Problems

Complaints
90about this part
Share
15%of 582 total for the year
Median mileage
130,000miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 90 complaints about the air bags of the 2004 Dodge RAM 2500, 15% of the 582 complaints for this model year. Where a mileage was given, the median is 130,000 miles. 2 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Vehicle was inspected on 3/2/2020. At the bottom of inspection statement was a recall advisory notice. I submitted info. On website, but I've received no response. Today the airbag light has come on the dash and it remains on. What do you want me to do at no charge to me. Is this a recall??”

NHTSA complaint #11318248, filed 2020-03, 133,000 miles

“I received a recall notice in feb.of 2015 recalling the air bag. Called ron carter Dodge in alvin, tx and made an appointment. When I took the truck in I was told that they hadn't received any of the replacement air bags from Dodge and they would not be able to replace the faulty air bag until they had. The air bag is yet to be replaced”

NHTSA complaint #10819649, filed 2016-01, 130,000 miles

“Both driver and passenger airbags did not deploy at impact! Vehicle is a total loss due to the outcome of the collision. Vehicle struck a barn and exited out of it until struck a massive tree which finally stopped the truck. The vehicle was in the taylor jeep dealership for air bag recall and was told they checked it out and found that I needed a special sensor for the recall repair and I will be contacted. I'm assuming what ever the technicians did might not have connected the airbags correctly resulting in them not deploying.”

NHTSA complaint #10786298, filed 2015-10, 141,200 miles

“Takata recall I received a recall notice on my 2004 Dodge 2500 pickup. The recall is dealing with the front passenger air bag. Apparently the airbag inflator may rupture and result in metal fragments striking the vehicle occupants resulting in serious injury or death . I called the recall notification number so that I could be put onto a list, so that when the parts come in, I would be notified. I wouldn't have been too worried, except the last time they sent me a recall notice (may 2015) for the drivers airbag, I still had not received the notice that the parts were in. …”

NHTSA complaint #10893595, filed 2016-08, 200,000 miles

“Takata recall. The contact owns a 2004 Dodge RAM 2500. The contact stated that when entering the vehicle and close the driver side front door, there was a loud noise of glass falling. The contact noticed the driver side rear window had shatter. The vehicle was not taken to the dealer and was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate mileage was 112,000. In addition, the contact received notification of NHTSA campaign number: 16v452000 (air bags) however, the part needed for the repair was not available. …”

NHTSA complaint #10967490, filed 2017-03, 112,000 miles

Related recalls

Related service bulletins

Air bags: other model years

YearComplaintsShare of year
2012114%
201110%
201021%
2009167%
2008309%
20074613%
20067711%
20057618%
20049015%
200313821%
200264%
2001184%
2000105%
1999186%
1998188%
199794%
1996114%
199573%
1994117%
199213%

Other parts of the 2004 Dodge RAM 2500

Steering
140 complaints
Transmission and drivetrain
110 complaints
Suspension
106 complaints
Electrical system
47 complaints
Body and structure
35 complaints
Fuel system
33 complaints
Visibility (wipers, defrost, mirrors)
30 complaints
Exterior lighting
26 complaints
Engine cooling
24 complaints
Brakes
18 complaints
Vehicle speed control
17 complaints
Engine
13 complaints

← All problems reported for the 2004 Dodge RAM 2500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology