2021 Ford Escape Suspension Problems
- Complaints
- 7about this part
- Share
- 2%of 352 total for the year
- Median mileage
- 41,513miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the suspension of the 2021 Ford Escape, 2% of the 352 complaints for this model year. Where a mileage was given, the median is 41,513 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My vehicle only has 36,000 miles on it and I just had to spend $789 to have the rear shocks replaced!! I also purchased the extended warranty plan and this repair wasn't covered. Very disappointing especially with such low mileage.”
NHTSA complaint #11702295, filed 2025-12“I was driving and turned right and the issue started. Pulled over to a safe place and notice d rear wheel bracket was broken. Towed to dealer. The dealer insisted I hit something I did not. The car has less than 8600 miles. I could not believe this was not covered under warranty. In addition, the fuel injection recall there are no parts available and waiting list. I am trading the car in as this is the second time the car has broken down on the roadside. I no longer feel safe in the vehicle.”
NHTSA complaint #11526216, filed 2023-06“Bought my 2021 Ford Escape a year ago, since a month after purchase, grinding noises Only when backing up, rain or shine or cold or hot. Getting worse within this year. Brought in 3-4 times, every time mechanic said nothing was wrong it was normal for this type of vehicle. Brought a few months ago to a different (not dealership) mechanic something Not right and needs fixing asap. Also noted crack and leaking from suspension! Dealership not willing to help, if my kids and I get into an accident because of this and a death or major injury shall occur , this will never be the end.! …”
NHTSA complaint #11515688, filed 2023-04“Felt sudden, hard bang under left foot while driving approx. 40 MPH. Car then lost control. Driver steered to right to get off road, hitting a curb in the process. Found broken left front axle when finally able to stop the car. There were NO obstacles or potholes to cause this accident (photos).”
NHTSA complaint #11452046, filed 2022-02“The contact owns a 2021 Ford Escape. The contact stated while the vehicle was being inspected at a local dealer for a State Inspection, the contact was informed that the front passenger’s side tire needed to be replaced, and that both rear shocks were leaking. The contact stated no warning light was illuminated. The contact called an independent mechanic and was informed that the rear shocks should not be leaking at the age of the vehicle. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 41,513. …”
NHTSA complaint #11518630, filed 2023-04, 41,513 milesRelated service bulletins
- 11028167Jan 30, 2026Some 2021 Escape vehicles built on or before 9-Feb-2021 may exhibit a "Tire Mobility" message in the message center. This may be due to the software in the instrument panel…
- 11023298Sep 19, 2025This article supersedes TSB 25-2143 to update the production fix date. Some of the vehicles listed in the Model statement above may exhibit a moan noise when the vehicle is…
- 11009190Oct 17, 2024Some 2020-2024 Escape and 2021-2024 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due…
- 10218630Aug 18, 2022Some 2020-2022 Escape and 2022 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 5 | 2% |
| 2021 | 7 | 2% |
| 2020 | 9 | 1% |
| 2019 | 3 | 1% |
| 2018 | 11 | 1% |
| 2017 | 8 | 0% |
| 2016 | 7 | 1% |
| 2015 | 13 | 1% |
| 2014 | 18 | 1% |
| 2013 | 27 | 1% |
| 2012 | 12 | 2% |
| 2011 | 32 | 2% |
| 2010 | 34 | 2% |
| 2009 | 19 | 1% |
| 2008 | 31 | 2% |
| 2007 | 19 | 7% |
| 2006 | 65 | 14% |
| 2005 | 459 | 33% |
| 2004 | 154 | 31% |
| 2003 | 90 | 16% |
| 2002 | 80 | 8% |
| 2001 | 42 | 4% |
Other parts of the 2021 Ford Escape
92 complaintsFuel system
75 complaintsOther or unknown
59 complaintsBrakes
50 complaintsTransmission and drivetrain
46 complaintsEngine
44 complaintsElectrical system
34 complaintsVisibility (wipers, defrost, mirrors)
26 complaintsBack-over prevention (rear camera)
11 complaintsSeat belts
8 complaintsForward collision avoidance
7 complaintsExterior lighting
5 complaints
← All problems reported for the 2021 Ford Escape
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology