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Visibility (wipers, defrost, mirrors)Part report

2021 Ford Escape Visibility (wipers, defrost, mirrors) Problems

Complaints
26about this part
Share
7%of 352 total for the year
Median mileage
58,395miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 26 complaints about the visibility of the 2021 Ford Escape, 7% of the 352 complaints for this model year. Where a mileage was given, the median is 58,395 miles. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My windshield wipers aren’t working properly and it causes me to not be able to see while driving which cause me to hit a curb and damage my front fender and my trunk makes a nose when I drive like it wants to pop open my car flashes warnings and then no sign of issues”

NHTSA complaint #11741312, filed 2026-06

“Started the vehicle and turned the defroster on high setting one morning to defrost the windshield with heavy frost. Car had been running about 3-4 minutes and I heard a cracking sound. I noticed a 12 crack in the middle of the windshield when the frost was melted off. The car was still parked when the windshield cracked and was not being driven due to visibility being limited by frost.”

NHTSA complaint #11510702, filed 2023-03

“The front windshield wiper motor in my vehicle may become non-functional or operate sporadically, according to the recall notification dated March 3, 2026. Presently, necessary replacement components are not in stock. Since the windshield wiper system is essential for maintaining driver visibility during rain and challenging weather conditions, this safety-critical component warrants immediate attention. The recall should have been resolved during all my dealership service appointments, yet this failure has caused unnecessary inconvenience and heightened safety apprehensions. …”

NHTSA complaint #11766884, filed 2026-09

“1. The Sunroof/Moonroof overhead fabric lining fell off the tracks when moving back, yes. 2. My safety was put at risk from the lining falling off the tracks and nearly completely covering my eyes and face while driving, which also puts the safety of others at risk. 3. I have heard numerous people and Ford Technicians noting that this is a common issue of the sunroof/moonroofs with other similar models. 4. It was completely inspected before financing at a dealership. 5. No prior symptoms or lights, I just tried to use my moonroof while driving on the highway a week ago and was nearly blinded”

NHTSA complaint #11641126, filed 2025-02

“The contact owns a 2021 Ford Escape. The contact stated that while driving at an undisclosed speed, there was an abnormal fuel odor inside the vehicle. The contact stated that the engine seized. No warning lights were illuminated. The contact stated that the vehicle was restarted. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure but provided no assistance. …”

NHTSA complaint #11733340, filed 2026-04, 40,000 miles

Related recalls

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
202514%
202411%
202333%
202242%
2021267%
2020714%
201931%
2018131%
2017151%
2016202%
2015212%
2014271%
2013381%
2012203%
2011453%
2010904%
2009131%
2008291%
2007114%
2006215%
2005373%
2004163%
200351%
2002343%
2001364%

Other parts of the 2021 Ford Escape

Body and structure
92 complaints
Fuel system
75 complaints
Other or unknown
59 complaints
Brakes
50 complaints
Transmission and drivetrain
46 complaints
Engine
44 complaints
Electrical system
34 complaints
Back-over prevention (rear camera)
11 complaints
Seat belts
8 complaints
Forward collision avoidance
7 complaints
Suspension
7 complaints
Exterior lighting
5 complaints

← All problems reported for the 2021 Ford Escape

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology