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Visibility (wipers, defrost, mirrors)Part report

2011 Ford Escape Visibility (wipers, defrost, mirrors) Problems

Complaints
45about this part
Share
3%of 1,318 total for the year
Median mileage
43,900miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 45 complaints about the visibility of the 2011 Ford Escape, 3% of the 1,318 complaints for this model year. Where a mileage was given, the median is 43,900 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“This will be the second time I am replacing wheel bearing in the front driver side wheel. This causes the wheel to shake. I cant afford to continue to put money into a vehicle with such low miles and every 6 months. Also rear wiper motor burnt out due to a leaky seal or poor seal from Ford.”

NHTSA complaint #11180058, filed 2019-02, 65,000 miles

“The back glass exploded spontaneously. Luckily no one was with in a few feet. We found glass fragments in the back seat, cargo area, all over the drive way, and in a semi-circle several feet around the rear of the vehicle. It was just parked in my driveway and had not been driven or entered since the night before.”

NHTSA complaint #10836326, filed 2016-02, 119,000 miles

“Our car was parked in our driveway, temperature around 30. I grabbed something out of the back of the car and when I shut the liftgate, the glass instantly shattered, throwing glass several feet in each direction. The glass had not been previously scratched, cracked, or damaged in any way.”

NHTSA complaint #10945057, filed 2017-01, 75,000 miles

“A/c pump cycles on and off but no A/C in summer. In winter -the defroster cuts out which I believe is a overheating resister thus not cycling the A/C. Also switch is inop for fan on positions 1 and 2. I believe the system malfunction is a fire/ safety issue and needs a safety campaign because of all weather hazards such as fog, excessive summer temps, and freezing temps with condensation. Thanks”

NHTSA complaint #10764961, filed 2015-09, 52,420 miles

“My car was sitting in my drive way. I heard what sounded like something exploded. I went outside to find my rear window had shattered. I called Ford because I researched online and it seemed to be a common thing with these vehicles. The only thing they said was they had never heard of anything like that happening with this model and they couldn't do anything to help with the expenses.”

NHTSA complaint #10579253, filed 2014-04, 65,231 miles

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
202514%
202411%
202333%
202242%
2021267%
2020714%
201931%
2018131%
2017151%
2016202%
2015212%
2014271%
2013381%
2012203%
2011453%
2010904%
2009131%
2008291%
2007114%
2006215%
2005373%
2004163%
200351%
2002343%
2001364%

Other parts of the 2011 Ford Escape

Steering
411 complaints
Fuel system
284 complaints
Transmission and drivetrain
268 complaints
Engine
248 complaints
Vehicle speed control
245 complaints
Electrical system
117 complaints
Other or unknown
58 complaints
Body and structure
43 complaints
Suspension
32 complaints
Air bags
26 complaints
Brakes
26 complaints
Engine cooling
17 complaints

← All problems reported for the 2011 Ford Escape

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology