2020 Ford Escape Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 71about this part
- Share
- 4%of 1,619 total for the year
- Median mileage
- 35,500miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 71 complaints about the visibility of the 2020 Ford Escape, 4% of the 1,619 complaints for this model year. Where a mileage was given, the median is 35,500 miles. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The rear view/backup camera has not worked since the day we drove it home. It will work intermittently but most of the time it shows wavy lines across the screen. Occasionally after shifting from reverse to drive, the camera will start working but the rear view picture will remain on the screen even while in drive! There is also a strange hump in the dash on the passenger side as if something is pushing up from underneath. The dealer was contacted the day after purchase and we were told to bring the vehicle back for inspection. …”
NHTSA complaint #11342696, filed 2020-08, 15 miles“The car camera goes black with squiggly lines when putting car in reverse. The car has less than 2000 miles. The dealership states Ford is aware of the issue and there is a huge back order on getting a replacement. Now I have a whirling sound when speed is between 25 MPH - 39 MPH. Once you let up on acceleration it stops or once the speed has gone beyond 39 MPH. While driving on groves highways you can feel backend of the car moving around. I had this issue with a fusion and had to replace the tires with a different brand due to no control of the vehicle in the winter. …”
NHTSA complaint #11344126, filed 2020-08, 1,200 miles“When I put the vehicle in 'park' on a flat surface, the e-brake turns on automatically, but when I park on a slight incline, this does not happen. Additionally, when stopped at lights, I noticed that the vehicle was no longer turning the engine off when at a complete stop. When I got home, I went through some of the screens and it told me that the auto start/stop was disabled due to being on a slope (but I was on a flat surface). Additionally, the windshield wiper fluid is not coming out of the lines, but the pump is working because I can hear it, possible clogged lines. …”
NHTSA complaint #11341020, filed 2020-07, 4,000 miles“Nothing has happened yet...but a few very close calls....the equipment that the rear view mirror is attached to is huge and the mirror is such that is blocks a major part of the view to the right...esp when I am on a curvy road...it literally blocks anything in that area...anyone on a sidewalk etc etc....when I need to look to the right I have to bend down or lean over...I am going to hit or kill someone....I have tried calling Ford....but have been told they have no safety dept...I am spoken to people in every country who do not know how to get me to the right dept...I have left my phone…”
NHTSA complaint #11321562, filed 2020-04, 100 miles“The rear safety camera does not work get wavy lines similar to a bad tv picture.problem is by some reports due to hot weather (+ 70 farenheight) this is bs I have had 3 other vehicles same location same weather no problems. Runing AC does not solve problem.went to dealer tech found loose connection.but problem continues this is a definite safety failure that is not fixed by Ford.problem occurs when moved to reverse from park .hasoccured every day since delivery”
NHTSA complaint #11341486, filed 2020-07, 20 milesRelated recalls
- 26V117000Mar 3, 2026Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail…Covers: Ford Escape 2020–2022, Explorer 2020–2022, Lincoln Aviator 2020–2022 +1 more
Related service bulletins
- 11034228Jun 11, 2026Customer Satisfaction Program 26N09 Certain 2020 Model Year Escape, 2020-2021 Corsair, 2020-2021 Aviator, and 2020- 2021 and 2023 Explorer Vehicles Front Windshield Wiper Motor…
- 10241597Aug 21, 2023Some 2021-2023 Bronco Sport and 2020-2023 Escape vehicles may exhibit a rattle or flapping noise coming from the rear air extractors while driving. This may be due to the normal…
- 10201588Sep 10, 2021Some 2020-2021 Corsair/Escape vehicles may exhibit issues with the roof opening panel shield feature of the roof opening panel where a replacement shield pilot clip is needed…
- 10200995Aug 6, 2021Some 2020-2021 Ford and Lincoln vehicles are equipped with an anti-fogging feature known as enhanced windshield anti fogging strategy (EWAFS). This feature automatically adjusts…
Visibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 4% |
| 2024 | 1 | 1% |
| 2023 | 3 | 3% |
| 2022 | 4 | 2% |
| 2021 | 26 | 7% |
| 2020 | 71 | 4% |
| 2019 | 3 | 1% |
| 2018 | 13 | 1% |
| 2017 | 15 | 1% |
| 2016 | 20 | 2% |
| 2015 | 21 | 2% |
| 2014 | 27 | 1% |
| 2013 | 38 | 1% |
| 2012 | 20 | 3% |
| 2011 | 45 | 3% |
| 2010 | 90 | 4% |
| 2009 | 13 | 1% |
| 2008 | 29 | 1% |
| 2007 | 11 | 4% |
| 2006 | 21 | 5% |
| 2005 | 37 | 3% |
| 2004 | 16 | 3% |
| 2003 | 5 | 1% |
| 2002 | 34 | 3% |
| 2001 | 36 | 4% |
Other parts of the 2020 Ford Escape
671 complaintsOther or unknown
313 complaintsTransmission and drivetrain
243 complaintsFuel system
199 complaintsElectrical system
160 complaintsEngine
122 complaintsForward collision avoidance
69 complaintsLatches, locks and linkages
54 complaintsBrakes
45 complaintsBack-over prevention (rear camera)
28 complaintsVehicle speed control
20 complaintsWheels
20 complaints
← All problems reported for the 2020 Ford Escape
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology