Skip to content
Visibility (wipers, defrost, mirrors)Part report

2020 Ford Escape Visibility (wipers, defrost, mirrors) Problems

Complaints
71about this part
Share
4%of 1,619 total for the year
Median mileage
35,500miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 71 complaints about the visibility of the 2020 Ford Escape, 4% of the 1,619 complaints for this model year. Where a mileage was given, the median is 35,500 miles. 1 recall campaign on record is filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The rear view/backup camera has not worked since the day we drove it home. It will work intermittently but most of the time it shows wavy lines across the screen. Occasionally after shifting from reverse to drive, the camera will start working but the rear view picture will remain on the screen even while in drive! There is also a strange hump in the dash on the passenger side as if something is pushing up from underneath. The dealer was contacted the day after purchase and we were told to bring the vehicle back for inspection. …”

NHTSA complaint #11342696, filed 2020-08, 15 miles

“The car camera goes black with squiggly lines when putting car in reverse. The car has less than 2000 miles. The dealership states Ford is aware of the issue and there is a huge back order on getting a replacement. Now I have a whirling sound when speed is between 25 MPH - 39 MPH. Once you let up on acceleration it stops or once the speed has gone beyond 39 MPH. While driving on groves highways you can feel backend of the car moving around. I had this issue with a fusion and had to replace the tires with a different brand due to no control of the vehicle in the winter. …”

NHTSA complaint #11344126, filed 2020-08, 1,200 miles

“When I put the vehicle in 'park' on a flat surface, the e-brake turns on automatically, but when I park on a slight incline, this does not happen. Additionally, when stopped at lights, I noticed that the vehicle was no longer turning the engine off when at a complete stop. When I got home, I went through some of the screens and it told me that the auto start/stop was disabled due to being on a slope (but I was on a flat surface). Additionally, the windshield wiper fluid is not coming out of the lines, but the pump is working because I can hear it, possible clogged lines. …”

NHTSA complaint #11341020, filed 2020-07, 4,000 miles

“Nothing has happened yet...but a few very close calls....the equipment that the rear view mirror is attached to is huge and the mirror is such that is blocks a major part of the view to the right...esp when I am on a curvy road...it literally blocks anything in that area...anyone on a sidewalk etc etc....when I need to look to the right I have to bend down or lean over...I am going to hit or kill someone....I have tried calling Ford....but have been told they have no safety dept...I am spoken to people in every country who do not know how to get me to the right dept...I have left my phone…”

NHTSA complaint #11321562, filed 2020-04, 100 miles

“The rear safety camera does not work get wavy lines similar to a bad tv picture.problem is by some reports due to hot weather (+ 70 farenheight) this is bs I have had 3 other vehicles same location same weather no problems. Runing AC does not solve problem.went to dealer tech found loose connection.but problem continues this is a definite safety failure that is not fixed by Ford.problem occurs when moved to reverse from park .hasoccured every day since delivery”

NHTSA complaint #11341486, filed 2020-07, 20 miles

Related recalls

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
202514%
202411%
202333%
202242%
2021267%
2020714%
201931%
2018131%
2017151%
2016202%
2015212%
2014271%
2013381%
2012203%
2011453%
2010904%
2009131%
2008291%
2007114%
2006215%
2005373%
2004163%
200351%
2002343%
2001364%

Other parts of the 2020 Ford Escape

Body and structure
671 complaints
Other or unknown
313 complaints
Transmission and drivetrain
243 complaints
Fuel system
199 complaints
Electrical system
160 complaints
Engine
122 complaints
Forward collision avoidance
69 complaints
Latches, locks and linkages
54 complaints
Brakes
45 complaints
Back-over prevention (rear camera)
28 complaints
Vehicle speed control
20 complaints
Wheels
20 complaints

← All problems reported for the 2020 Ford Escape

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology