2020 Ford Escape Other or unknown Problems
- Complaints
- 313about this part
- Share
- 19%of 1,619 total for the year
- Median mileage
- 4,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 313 complaints about the other or unknown of the 2020 Ford Escape, 19% of the 1,619 complaints for this model year. Where a mileage was given, the median is 4,000 miles. 3 of these say a crash was involved and 3 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My vehicle has been in the shop (northgate Ford) so many times and they said that there's nothing wrong. The service manager went out with us and saw it wasn't working properly. My car isn't safe to drive as the lane keeping system tried taking me off the road so many times. The dealership wants me to trade my car in and I said absolutely not. I don't want anyone killed because of the problems with this vehicle.”
NHTSA complaint #11386629, filed 2021-01, 10,203 miles“Our pre-collision light keeps coming on for no reason. Northgate Ford won't deactivate it for me. It goes off randomly and it's a major safety issue since I could wreck my Escape. The whole dashboard lights up in an orange color and it dings repeatedly.”
NHTSA complaint #11389456, filed 2021-01, 10,450 miles“The electrical in this car has been nothing but trouble. I bought the car with 2000 miles on it and I've had it about a month and I've had 4 issues with it. The first issues the cruise control epuld not work. I brought it in and they fixed it. My bottom cup holder broke twice now and it's like the bottom of it fell out. Today I get in my car to go to work and the speakers on the front drivers side of the car are not working. Is this typical of this kind of car or is it just my luck? …”
NHTSA complaint #11339508, filed 2020-07, 4,885 miles“The engine light in my 2020 Ford Escape keeps coming on. I took it to adamson, now stiverson dealership, a part was installed on the second visit. Two days later, the engine light came on again. I waited one week until I could get an appointment to return to the dealership on october 22, 2020. After waiting all day, I called the dealership and was told they had not had a chance look at the vehicle. I returned to the dealership on october 23, 2020 to have the dealership determine the problem. …”
NHTSA complaint #11365881, filed 2020-10, 2,000 miles“The rear view/backup camera has not worked since the day we drove it home. It will work intermittently but most of the time it shows wavy lines across the screen. Occasionally after shifting from reverse to drive, the camera will start working but the rear view picture will remain on the screen even while in drive! There is also a strange hump in the dash on the passenger side as if something is pushing up from underneath. The dealer was contacted the day after purchase and we were told to bring the vehicle back for inspection. …”
NHTSA complaint #11342696, filed 2020-08, 15 milesRelated service bulletins
- 11037678Sep 22, 2026This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco…
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- 11035099Jul 15, 2026This bulletin supersedes 26-2194. Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim quantity for the drain/fill plug, update…
- 11032746May 18, 2026This bulletin supersedes 25-2346. Reason for update: add Bronco Sport and Escape vehicles and add labor operations to repair the rear right/left carpet area. Some of the vehicles…
- 11030282Mar 25, 2026Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
- 11029921Mar 9, 2026This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco…
- 11029052Feb 24, 2026Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing…
- 11026929Dec 12, 2025Customer Satisfaction Program 25M02 Certain 2021-2024 Model Year Bronco Sport and 2020-2022 Escape with 1.5L Engine and 8F35 Transmission Upstream Catalytic Converter…
- 11026928Dec 2, 2025Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement
- 11021803Aug 7, 2025Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center display screen at start-up using Apple CarPlay or Android Auto…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 5 | 19% |
| 2024 | 16 | 21% |
| 2023 | 9 | 9% |
| 2022 | 25 | 11% |
| 2021 | 59 | 17% |
| 2020 | 313 | 19% |
| 2019 | 42 | 7% |
| 2018 | 109 | 6% |
| 2017 | 158 | 6% |
| 2016 | 158 | 13% |
| 2015 | 149 | 13% |
| 2014 | 275 | 13% |
| 2013 | 303 | 11% |
| 2012 | 46 | 8% |
| 2011 | 58 | 4% |
| 2010 | 94 | 5% |
| 2009 | 58 | 3% |
| 2008 | 60 | 3% |
| 2007 | 18 | 7% |
| 2006 | 13 | 3% |
| 2005 | 76 | 5% |
| 2004 | 15 | 3% |
| 2003 | 24 | 4% |
| 2002 | 36 | 4% |
| 2001 | 31 | 3% |
Other parts of the 2020 Ford Escape
671 complaintsTransmission and drivetrain
243 complaintsFuel system
199 complaintsElectrical system
160 complaintsEngine
122 complaintsVisibility (wipers, defrost, mirrors)
71 complaintsForward collision avoidance
69 complaintsLatches, locks and linkages
54 complaintsBrakes
45 complaintsBack-over prevention (rear camera)
28 complaintsVehicle speed control
20 complaintsWheels
20 complaints
← All problems reported for the 2020 Ford Escape
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology