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Forward collision avoidancePart report

2020 Ford Escape Forward collision avoidance Problems

Complaints
69about this part
Share
4%of 1,619 total for the year
Median mileage
27,500miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 69 complaints about the forward collision avoidance of the 2020 Ford Escape, 4% of the 1,619 complaints for this model year. Where a mileage was given, the median is 27,500 miles. 2 of these say a crash was involved and 1 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Purchased a 2020 Ford Escape on 10-31-2020. On 11-23-20-11-24-20 I got messages about the transmission and my wife couldn't put the car in reverse after going to the store. Took the car to the dealer they didn't even check the transmission only the engine and computer system. Ended up back in there the same day 5 times because the anti crash and brake systems wasn't working. The service tech then drove it around the corner 5 different times to get the computer system to kick in. Eight days later 12-4-20 I get stuck in my friends driveway. The car wouldn't go in reverse. …”

NHTSA complaint #11383611, filed 2020-12, 1,602 miles

“just got off car lot in july 2024 been having trouble with transmission slipping from day one. only i was told the car drives hard anyways but dealership refused to look at it once its off lot. lights are reading hillside drivers assistant and other readings no one can get off”

NHTSA complaint #11626025, filed 2024-11, 106,020 miles

“While cruise is engaged when driving down the highway, it will randomly get cancelled and then will reengage randomly. This occurred 4 times in a 5 minute period even when there is no traffic around.”

NHTSA complaint #11385973, filed 2021-01, 8 miles

“My Escape cross traffic alert system only works half the time and yesterday it didn't work at all. It's been at northgate Ford so many times for this problem but it's still not fixed.”

NHTSA complaint #11384262, filed 2020-12, 9,825 miles

“I consistently get an AWD failure warning and then it turns off multiple different safety features of the car, traction control, hill assist, AWD, collision detection etc. I have seen a lot of people complain about the same thing. This is dangerous and ford needs to provide a solution to the bad ground of the AWD module.”

NHTSA complaint #11761180, filed 2026-09

Related service bulletins

Forward collision avoidance: other model years

YearComplaintsShare of year
2025415%
20241925%
20231111%
202263%
202172%
2020694%
201941%
201870%
201510%
201410%
201320%
201010%
200920%
200820%
200410%
200110%

Other parts of the 2020 Ford Escape

Body and structure
671 complaints
Other or unknown
313 complaints
Transmission and drivetrain
243 complaints
Fuel system
199 complaints
Electrical system
160 complaints
Engine
122 complaints
Visibility (wipers, defrost, mirrors)
71 complaints
Latches, locks and linkages
54 complaints
Brakes
45 complaints
Back-over prevention (rear camera)
28 complaints
Vehicle speed control
20 complaints
Wheels
20 complaints

← All problems reported for the 2020 Ford Escape

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology