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Back-over prevention (rear camera)Part report

2020 Ford Escape Back-over prevention (rear camera) Problems

Complaints
28about this part
Share
2%of 1,619 total for the year
Median mileage
71,000miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 28 complaints about the back-over prevention of the 2020 Ford Escape, 2% of the 1,619 complaints for this model year. Where a mileage was given, the median is 71,000 miles. 1 of these say a crash was involved, according to the filers. 3 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I have a 2020 Ford Escape that was not included in the recall 20C19/20V575, however my vehicle has been having the issue. Ford dealerships and the Ford customer support were not helpful and said they couldn't fix the issue since my specific vehicle was not included in the recall, even though my vehicle is having the same issue. They directed me to file a complaint here in order to be added to the recall.”

NHTSA complaint #11606608, filed 2024-08

“I'm getting warnings all of a sudden that the Pre Collision Assist, Advance Trac and AWD are either not available or have a fault and need service. There were some other warnings which I don't recall as when driving I wanted to keep my eyes on the road as much as possible. Right now, it is not showing those. I have lost all safety features like backup sensors, forward sensors, lane wandering and blind spot warning. I have lost convenience features such as cruise control and parking assist. Mileage is 29,726.”

NHTSA complaint #11620664, filed 2024-10

“I had warning lights flashing on my dashboard continuously parking assist off AWD off Collison Assist Off I could not change my car over to snow, ice, or deep snow it all showed not available. This happened 3 or 4 days before I took it back to the dealership. I researched online and found out there were a lot of complaints about the 2020 Ford Escape 2.0 Titanium which is what my car is. I also seen where people were talking about a class action lawsuit due to the low miles on their cars and this happening. My car only has 31,000 miles. …”

NHTSA complaint #11641062, filed 2025-02

“The cross traffic did not alert me. The opposing vehicle was parked in a parking spot at the Jacksonville Dermatologist office near the Martinez dental office 32216. She caused over $8900 dollars in damage. She indicated she did not see me in her rear view camera. Her vehicle from 2017 Kia did not have the cross traffic alert system. She did not believe me there was such an alert system. I showed the police officer my vehicle 2020 Ford escape did have it. I did have an anxiety attack and had to slow my breathing. I have PTSD and take prescribed anxiety medication.”

NHTSA complaint #11751356, filed 2026-07

“Different warning lights were coming on in my suv while I was on vacation a couple weeks ago. The lights consist of AWD, Pre-collision assist, traction control and hill assist. The door and window is also broken but that will be fixed for free because of a recall. I’m extremely frustrated because I just got this car in February. Now all this is breaking down at the same time. We did not get the warranty on it because we had to buy a car last minute and couldn’t afford the extra fee. I drive all over because I own a cleaning business. …”

NHTSA complaint #11602486, filed 2024-07

Related recalls

Related service bulletins

Back-over prevention (rear camera): other model years

YearComplaintsShare of year
20241013%
202333%
202294%
2021113%
2020282%
201931%
201860%
201750%
201625522%
201517015%
2014512%
201360%
201010%
200410%

Other parts of the 2020 Ford Escape

Body and structure
671 complaintsOther or unknown
313 complaintsTransmission and drivetrain
243 complaintsFuel system
199 complaintsElectrical system
160 complaintsEngine
122 complaintsVisibility (wipers, defrost, mirrors)
71 complaintsForward collision avoidance
69 complaintsLatches, locks and linkages
54 complaintsBrakes
45 complaintsVehicle speed control
20 complaintsWheels
20 complaints

← All problems reported for the 2020 Ford Escape

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology