2023 Ford Escape Back-over prevention (rear camera) Problems
- Complaints
- 3about this part
- Share
- 3%of 102 total for the year
- Median mileage
- 32,834miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 3 complaints about the back-over prevention of the 2023 Ford Escape, 3% of the 102 complaints for this model year. Where a mileage was given, the median is 32,834 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact owns a 2023 Ford Escape. The contact stated that while driving at undisclosed speeds, the back-over prevention camera screen went to a blue screen. The contact stated that while driving, the camera turned on and the image was shown. The camera was unavailable, and a message to contact the dealer was displayed. The vehicle was taken to the local dealer, where it was diagnosed and determined that the camera needed to be reset and the software updated. The vehicle was test-driven. The vehicle was repaired, but the failure recurred. …”
NHTSA complaint #11638297, filed 2025-01, 10,668 miles“The contact owns a 2023 Ford Escape. The contact state while reversing, the back over prevention camera failed to function as intended. The contact stated that the back over prevention camera failed to display images of pedestrians or vehicles. The contact stated that due to the failure, the contact almost struck a pedestrian. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was then taken to another dealer where a software update was performed. The manufacturer was made aware of the failure. The contact was offered a buyback. …”
NHTSA complaint #11663459, filed 2025-05, 55,000 miles“At any random time, all sensors fail. Blind spot systems, parking sensors, pre-collision assist, front camera fault, cross traffic system, cruise control, lane assist, auto headlights. Returned to the dealership multiple times, with no resolution. All sensors continue to fail, with no immediate fix available, according to Ford, until the fourth quarter. So, I am left with an unrepairable vehicle to drive in the already dangerous central Texas traffic. The problem has been confirmed at Leif Johnson Ford, 501 E. Koenig, Austin, Tx 78751. …”
NHTSA complaint #11610436, filed 2024-08Related recalls
- 25V315000May 9, 2025Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024…Covers: Ford Escape 2023–2024, F-150 2021–2024, Edge 2021–2024 +14 more
Related service bulletins
- 11025527Nov 5, 2025This article supersedes TSB 25-2249 to update the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit a "Pre-Collision Assist Not Available"…
- 11023560Sep 24, 2025A small percentage of 2023-2025 Escape/Corsair vehicles may exhibit a "Pre-Collision Assist Not Available" warning message displayed in the instrument panel cluster (IPC) along…
- 10251489Feb 8, 2024Software Update 23-PU0630-RGT-PLO for 2023 MY Escape vehicles is now available. Quality Improvements include: - Liftgate opens fully open with exterior button press
- 10251482Feb 7, 2024Software Update 24-PU0122--SPB-PUP for 2023 MY Escape Gas vehicles is now available. Quality Improvements include: - Reduced no start events. - Quicker brake release when…
- 10249759Jan 17, 2024This article supersedes TSB 23-2275 to add Step 3 to the Service Procedure, add P0402 and remove the production fix date. Some 2023 Escape/Corsair vehicles equipped with a 2.0L…
- 10247526Dec 12, 2023Various 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safety or Full View Not Available message…
Back-over prevention (rear camera): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 10 | 13% |
| 2023 | 3 | 3% |
| 2022 | 9 | 4% |
| 2021 | 11 | 3% |
| 2020 | 28 | 2% |
| 2019 | 3 | 1% |
| 2018 | 6 | 0% |
| 2017 | 5 | 0% |
| 2016 | 256 | 22% |
| 2015 | 171 | 15% |
| 2014 | 51 | 2% |
| 2013 | 6 | 0% |
| 2010 | 1 | 0% |
| 2004 | 1 | 0% |
Other parts of the 2023 Ford Escape
41 complaintsEngine
28 complaintsTransmission and drivetrain
25 complaintsForward collision avoidance
11 complaintsOther or unknown
9 complaintsFuel system
7 complaintsLane departure
7 complaintsVehicle speed control
7 complaintsBody and structure
5 complaintsBrakes
4 complaintsEngine cooling
4 complaintsVisibility (wipers, defrost, mirrors)
3 complaints
← All problems reported for the 2023 Ford Escape
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology