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Visibility (wipers, defrost, mirrors)Part report

2018 Ford Escape Visibility (wipers, defrost, mirrors) Problems

Complaints
13about this part
Share
1%of 1,822 total for the year
Median mileage
34,060miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 13 complaints about the visibility of the 2018 Ford Escape, 1% of the 1,822 complaints for this model year. Where a mileage was given, the median is 34,060 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“While diving down 8 mile rd in farmington hills, mi at approximately 35 miles per hour, my vista roof exploded. The glass did not fall on me because I had the shade pulled at the time.”

NHTSA complaint #11112250, filed 2018-07, 4,500 miles

“Complaint rear window shatter of 2018 Ford Escape: rear window glass shattered on liftgate panel door, (unknown reason) twice since bought from Ford dealership, february 2020. Glass shattered on 11/28/20 (was replaced) and again, on 2/17/21. Car was parked and undisturbed in my drive way, both occurrences. Nothing around it or in it to possibly cause any shattering. There must be some sort of issue going on with the glass or interior cabin pressure to the glass of this model, Ford defect?? …”

NHTSA complaint #11396651, filed 2021-02, 34,060 miles

“Complaint rear window shatter of 2018 Ford Escape: rear window glass shattered on liftgate panel door, (unknown reason) twice since bought from Ford dealership, february 2020. Glass shattered on 11/28/20 (was replaced) and again, on 2/17/21. Car was parked and undisturbed in my drive way, both occurrences. Nothing around it or in it to possibly cause any shattering. There must be some sort of issue going on with the glass or interior cabin pressure to the glass of this model, Ford defect possibly?? …”

NHTSA complaint #11396655, filed 2021-02, 34,060 miles

“On 01/25/2025 I discovered on my vehicle that my windshield weatherstripping and cowl was coming loose from the windshield. I contacted Ford Motor company of the issue after speaking with a glass repair company. I called Ford because my vehicle may have a manufacturing defect on the cowl (bottom seal of the windshield, as well as the side and top weather stripping used to seal the windshield in place). …”

NHTSA complaint #11638541, filed 2025-01

“I bought the vehicle in July of 2019 with approximately 20,000 mi on it. I have never touched or adjusted the steering wheel, and I'm the only one to drive the vehicle. My daughter has gotten her temps and I allowed her to drive the vehicle last night. She adjusted the steering column as she is a bit shorter than I am. When I got back into the driver seat, and move the steering wheel back into the position that I keep it in, and then proceeded to turn out of the driveway And it felt as if all the tires were flat and it was very hard to steer. I assume I lost my power steering abilities. …”

NHTSA complaint #11507354, filed 2023-02

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
202514%
202411%
202333%
202242%
2021267%
2020714%
201931%
2018131%
2017151%
2016202%
2015212%
2014271%
2013381%
2012203%
2011453%
2010904%
2009131%
2008291%
2007114%
2006215%
2005373%
2004163%
200351%
2002343%
2001364%

Other parts of the 2018 Ford Escape

Engine
1,169 complaints
Engine cooling
345 complaints
Transmission and drivetrain
275 complaints
Other or unknown
109 complaints
Electrical system
57 complaints
Fuel system
57 complaints
Steering
32 complaints
Brakes
27 complaints
Vehicle speed control
23 complaints
Wheels
22 complaints
Body and structure
20 complaints
Exterior lighting
12 complaints

← All problems reported for the 2018 Ford Escape

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology