2018 Ford Expedition Suspension Problems
- Complaints
- 26about this part
- Share
- 7%of 383 total for the year
- Median mileage
- 20,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 26 complaints about the suspension of the 2018 Ford Expedition, 7% of the 383 complaints for this model year. Where a mileage was given, the median is 20,000 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Took my vehicle for oil change at a local mechanic. He advised all four struts are leaking. The vehicle only has 10,000 miles on it. I went back to Ford. They advised there is an ss! Bulletin and they are only supposed to monitor the issue. A google search shows this has been a problem with expeditions for years. Why isn't Ford resolving this after all of these years and finding a strut that works properly?”
NHTSA complaint #11193471, filed 2019-04, 10,000 miles“I took my 2018 Expedition (with 40k miles on it) in last week because the ride has been really bouncy lately during normal street and highway driving and my wife and kids have complained. I have noticed the bounciness too while driving. This is a new phenomenon for my vehicle but in researching online is not a new issue and Ford is aware, just not doing anything about it. There are 7 (now 8) complaints about struts/suspension for the 2018 Ford Expedition. More detail is below. …”
NHTSA complaint #11349031, filed 2020-08, 40,000 miles“Told needed to replace rear struts when took into service at 46,690 miles. Never had to do this before. Saw Ford has a safety message (ssm 47624) on this for 2017 and 2018 expeditions. Never had to do this so early in a vehicle's life. I don't tow or go off road. Was not covered by extended premium warranty”
NHTSA complaint #11405997, filed 2021-04, 46,690 miles“With 39,402 miles at almost exactly 2 years old,, the right rear strut has leaked all fluid. No accidents, no towing, no damage to the strut. Per the dealer, they have had to replace some on this year and model vehicle under warranty. Ford is not covering this if no longer under warranty.”
NHTSA complaint #11362789, filed 2020-10, 39,402 miles“At 20,000 miles of highway driving, both front end struts were leaking and required warranty replacement by dealer. I have since read about many problems with Ford Expedition struts falling prematurely.”
NHTSA complaint #11325630, filed 2020-05, 20,000 milesRelated service bulletins
- 10148740Oct 30, 2018Some 2017-2018 Expedition/Navigator vehicles may experience a noisy, soft, spongy and/or bouncy ride quality while driving. This may be the result of a shock absorber that is…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 9% |
| 2025 | 1 | 3% |
| 2024 | 3 | 4% |
| 2023 | 3 | 5% |
| 2022 | 2 | 2% |
| 2021 | 1 | 0% |
| 2020 | 1 | 0% |
| 2019 | 14 | 3% |
| 2018 | 26 | 7% |
| 2017 | 1 | 0% |
| 2016 | 1 | 0% |
| 2014 | 3 | 4% |
| 2013 | 5 | 5% |
| 2012 | 3 | 3% |
| 2009 | 1 | 4% |
| 2008 | 6 | 4% |
| 2007 | 4 | 2% |
| 2006 | 2 | 1% |
| 2005 | 2 | 1% |
| 2004 | 11 | 4% |
| 2003 | 20 | 3% |
| 2002 | 14 | 4% |
| 2001 | 21 | 4% |
| 2000 | 63 | 7% |
| 1999 | 52 | 6% |
| 1998 | 144 | 17% |
| 1997 | 138 | 16% |
Other parts of the 2018 Ford Expedition
149 complaintsEngine
100 complaintsElectrical system
34 complaintsOther or unknown
32 complaintsEngine cooling
25 complaintsExterior lighting
25 complaintsBrakes
15 complaintsVehicle speed control
15 complaintsSeat belts
14 complaintsBody and structure
13 complaintsFuel system
9 complaintsVisibility (wipers, defrost, mirrors)
9 complaints
← All problems reported for the 2018 Ford Expedition
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology