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EquipmentPart report

2004 Ford Explorer Equipment Problems

Complaints
14about this part
Share
1%of 1,304 total for the year
Median mileage
56,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 14 complaints about the equipment of the 2004 Ford Explorer, 1% of the 1,304 complaints for this model year. Where a mileage was given, the median is 56,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I have taken my Ford Explorer (2004 xlt v8 4wd) to the dealership four times to have the differential fluid that is leaking fixed. I have spent about $800 getting it fixed, not to mention the gas that it takes to get there and back and each time I pull in my driveway and look out to see it still leaking. …”

NHTSA complaint #10197406, filed 2007-07, 74,000 miles

“While removing grocery bags from the rear of my 2004 Ford Explorer xlt, the left liftgate hinge snapped and the window half of the rear liftgate door came apart leaving the left side of the door still attached to the hydraulic liftgate bar but otherwise dangling and unsupported. Then I could not shut the door so we propped it with pillows to ease the stress on the left side. I had problems with the liftgate hydraulic bar collapsing on my prior Ford Explorer but those repairs were covered under a recall. …”

NHTSA complaint #10399208, filed 2011-05, 82,066 miles

“I own a 2004 Ford Explorer on 7/14/2008 I took it to the Ford dealer ship due to my o/d light flashing. I was told I would need a new transmission $3,200.00 dollars so they replaced the transmission,I picked up my Explorer on 7/28/2004 and only drove it 30 miles and the o/d light began flashing again and the transmission was not passing gears. Now this is a new transmission the dealer ship was contacted and they now have my vehicle again so now I will have to wait and see what the out come is again.”

NHTSA complaint #10236536, filed 2008-07, 70,221 miles

“My concern is in regard to an ongoing problem that my vehicle and thousands of others like it have; the lack of safety one may be faced with if the rear on these vehicles fail due to substandard parts used in the rear differential on the Ford SUV's and f-150's. My understanding is that the costly repair that is required the manufacture will not honor after the basic warranty is over even though this is an ongoing problem. On these vehicles. I was told today that if I continue to drive the vehicle to the point of complete failure I risk the vehicles back wheels locking up. …”

NHTSA complaint #10258885, filed 2009-02, 67,000 miles

“While going to open the rear hatch of my 2004 Ford Explorer, I noticed a crack in the hatch door from just below the window down to the next panel. When I opened the window on the hatch door, I noticed that the left hinge that holds the glass is coming loose. I am unable to utilize the rear cargo area of my vehicle now for fear that the left hinge will break off resulting in the entire door coming off the vehicle and falling or dropping onto me or one of my children, causing severe personal injuries. The mileage on my vehicle is approximately 70,000 miles. …”

NHTSA complaint #10217910, filed 2008-02, 70,000 miles

Related service bulletins

Equipment: other model years

YearComplaintsShare of year
202120%
202030%
201841%
201730%
201620%
201520%
201410%
201340%
201271%
201161%
200913%
200821%
200731%
2006112%
200561%
2004141%
2003141%
2002602%
2001113%
2000141%
1999272%
1998372%
1997392%
1996161%
199571%
1994323%
1993273%
1992234%
1991295%

Other parts of the 2004 Ford Explorer

Transmission and drivetrain
460 complaints
Body and structure
426 complaints
Visibility (wipers, defrost, mirrors)
112 complaints
Vehicle speed control
76 complaints
Engine cooling
71 complaints
Electrical system
55 complaints
Brakes
53 complaints
Engine
44 complaints
Steering
41 complaints
Wheels
41 complaints
Air bags
39 complaints
Other or unknown
37 complaints

← All problems reported for the 2004 Ford Explorer

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology