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EquipmentPart report

2020 Ford Explorer Equipment Problems

Complaints
3about this part
Share
0%of 1,249 total for the year
Median mileage
31,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 3 complaints about the equipment of the 2020 Ford Explorer, 0% of the 1,249 complaints for this model year. Where a mileage was given, the median is 31,000 miles. 2 recall campaigns on record are filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The contact owns a 2020 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 25V685000 (Equipment), 26V117000 (Visibility), and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The contact was concerned that the incomplete recalls presented significant safety risks, specifically because the contact resided in Alaska, where it rained constantly with low temperatures. The dealer was contacted and confirmed that parts were not yet available. …”

NHTSA complaint #11752205, filed 2026-07

“The contact owns a 2020 Ford Explorer. The contact stated while driving at an undisclosed speed, the AWD became inoperable. The park assist, traction control, ABS, Lane Keep System, front radar, and the parking sensor also became inoperable. The map displayed on half the screen. The screen was black with a blue rectangle. The cabin temperature indicator was flickering. The vehicle was taken to the local dealer and the contact was informed that an update and reprogram of the system was needed. The vehicle was not repaired. …”

NHTSA complaint #11543194, filed 2023-09

Related recalls

Related service bulletins

Equipment: other model years

YearComplaintsShare of year
202120%
202030%
201841%
201730%
201620%
201520%
201410%
201340%
201271%
201161%
200913%
200821%
200731%
2006112%
200561%
2004141%
2003141%
2002602%
2001113%
2000141%
1999272%
1998372%
1997392%
1996161%
199571%
1994323%
1993273%
1992234%
1991295%

Other parts of the 2020 Ford Explorer

Transmission and drivetrain
504 complaints
Other or unknown
214 complaints
Electrical system
188 complaints
Engine
117 complaints
Back-over prevention (rear camera)
104 complaints
Brakes
88 complaints
Forward collision avoidance
72 complaints
Visibility (wipers, defrost, mirrors)
70 complaints
Exterior lighting
56 complaints
Body and structure
46 complaints
Fuel system
42 complaints
Seats
41 complaints

← All problems reported for the 2020 Ford Explorer

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology