2004 Ford Explorer Steering Problems
- Complaints
- 41about this part
- Share
- 3%of 1,304 total for the year
- Median mileage
- 82,250miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 41 complaints about the steering of the 2004 Ford Explorer, 3% of the 1,304 complaints for this model year. Where a mileage was given, the median is 82,250 miles. 2 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“In 2004 Ford Explorer with v8, the cruise control turns off engine when traveling 35~45 MPH and going down a hill or decline. This affects power steering and brakes making it difficult to control and slow down the vehicle. This has happened repeatedly for the past 10 years, so I am used to this defect. My workaround is to put the vehicle in neutral and restart the vehicle and then continue.”
NHTSA complaint #11099163, filed 2018-06, 212,000 miles“My vehicle burned through another alternator, everything on the vehicle is 100% factory so I don't know what is causing that. Immediately after I replaced the alternator for the second time in 6 months, the power steering has vanished. I checked all the belts made sure everything is running properly and in the correct place. The power steering pump seems to be pumping but not working.”
NHTSA complaint #10632465, filed 2014-09, 150,000 miles“I currently own a 2004 Ford Explorer and purchased new in 2005. Have had to replace, the 2 front hubs 3 times, the rack and pinion steering and the transmission slips excessively. This vehicle is driven by my wife to school and home and used for transporting my family. I keep seeing the same problems online but no action by Ford. Can you say piece of junk?”
NHTSA complaint #10425157, filed 2011-09, 80,000 miles“The car was running fine and no warning light of any kind came on. We went to go start it today and it start up fine. When we tried to put it in all the gears and pressing on the gas it didn't do a thing. I mean it won't move at all.”
NHTSA complaint #11000945, filed 2017-06, 162,330 miles“While attempting to shift from park, into reverse, the column-mounted gear selector, broke away from the column and into my mother's hand. The vehicle sat in a parking lot for a few hours. Later on, we found a temporary workaround utilizing a pair of vise-grips, and we were able to drive the vehicle home. The gear selector has not been repaired; and the vehicle just sits there, because the she is too afraid to drive it.”
NHTSA complaint #10404501, filed 2011-06, 81,000 milesRelated service bulletins
- 10012950Feb 21, 2005Increased turning effort during low speed sharp turns false 4x4 engagement.
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 2% |
| 2025 | 9 | 8% |
| 2024 | 2 | 10% |
| 2023 | 12 | 11% |
| 2022 | 9 | 3% |
| 2021 | 6 | 1% |
| 2020 | 28 | 2% |
| 2019 | 9 | 3% |
| 2018 | 21 | 3% |
| 2017 | 76 | 4% |
| 2016 | 532 | 22% |
| 2015 | 347 | 19% |
| 2014 | 500 | 30% |
| 2013 | 836 | 37% |
| 2012 | 360 | 43% |
| 2011 | 742 | 62% |
| 2010 | 4 | 3% |
| 2009 | 1 | 3% |
| 2008 | 13 | 9% |
| 2007 | 10 | 5% |
| 2006 | 9 | 1% |
| 2005 | 12 | 2% |
| 2004 | 41 | 3% |
| 2003 | 27 | 2% |
| 2002 | 155 | 5% |
| 2001 | 21 | 6% |
| 2000 | 40 | 4% |
| 1999 | 38 | 3% |
| 1998 | 70 | 4% |
| 1997 | 33 | 2% |
| 1996 | 47 | 3% |
| 1995 | 52 | 6% |
| 1994 | 24 | 2% |
| 1993 | 19 | 2% |
| 1992 | 25 | 4% |
| 1991 | 10 | 2% |
Other parts of the 2004 Ford Explorer
460 complaintsBody and structure
426 complaintsVisibility (wipers, defrost, mirrors)
112 complaintsVehicle speed control
76 complaintsEngine cooling
71 complaintsElectrical system
55 complaintsBrakes
53 complaintsEngine
44 complaintsWheels
41 complaintsAir bags
39 complaintsOther or unknown
37 complaintsSuspension
37 complaints
← All problems reported for the 2004 Ford Explorer
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology