Skip to content
Engine coolingPart report

2004 Ford Explorer Engine cooling Problems

Complaints
71about this part
Share
5%of 1,304 total for the year
Median mileage
55,000miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 71 complaints about the engine cooling of the 2004 Ford Explorer, 5% of the 1,304 complaints for this model year. Where a mileage was given, the median is 55,000 miles. 1 of these say a crash was involved and 4 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I purchased a 2004 Ford Explorer from a toyota dealership on 1/28/11. The car was a certified / warranted vehicle. I was assured by the toyota salesman that any problem with the car would be fixed under the warranty. Several problems which the car has include: mismatched tires, inoperable sunroof, leak in the differential seal & noise in the differential. I had the car inspected at a Ford dealership & was told these problems needed repair. …”

NHTSA complaint #10384752, filed 2011-02, 72,000 miles

“I backed SUV out of garage and put in park, got out of vehicle while still running (to close garage door), closed the SUV door, turned around and saw that SUV was moving forward into my garage. I opened the SUV door while it was moving and jumped in the drivers seat, pushed on the brake and SUV did not stop, I was looking down at the floor to see why SUV did not stop, pulled up my foot and placed it back down on the brake. Suv still did not stop. …”

NHTSA complaint #10368953, filed 2010-12, 91,031 miles

“I own a 2004 Ford Explorer that has experienced two overheating incidents, the second resulted in replacing the engine. The first incident was caused by a stuck thermostat and the second by a leaking hose between the thermostat housing and the engine. In both incidents when the engine temperature warning activated, the temperature was buried in the hot end of the gauge. In both incidents, I immediately decelerated and pulled off the road but in the second incident, the engine was already ruined. …”

NHTSA complaint #10339840, filed 2010-06, 10,500 miles

“On my way to the airport for a business trip, I was driving the vehicle on the interstate when all of a sudden and without any warning, the engine stopped. I had to maneuver onto traffic and stop to try to start the engine without success. I called aaa and they had the vehicle towed to my home. When I came back I sent it to the shop and the mechanic advised me that the timing chain sprocket retainer pin broke, and because of that all valves bent, so I have to replace the engine. …”

NHTSA complaint #10245741, filed 2008-10, 72,900 miles

“I own a 2004 Ford Explorer, purchased in august. The truck sat for 16 months while I was deployed to iraq. While driving on a 3 hour trip, I heard a metallic clatter noise from my vehicle. I took it to the dealer and was informed that the #2 wrist pin had failed., requiring replacement of the engine. Total cost would be $5500. This seemed excessive for such a young vehicle, considering that is was driven infrequently for over a year, and most of the mileage was highway. Mileage at failure: 55,300.”

NHTSA complaint #10220151, filed 2008-03, 55,300 miles

Related service bulletins

Engine cooling: other model years

YearComplaintsShare of year
202511%
202311%
202221%
2021102%
2020212%
201962%
2018294%
2017775%
20161145%
2015664%
2014674%
2013673%
2012142%
2011212%
201033%
200913%
200843%
2007105%
200616426%
2005296%
2004715%
2003696%
20021635%
20013910%
2000909%
19991007%
199818910%
199719811%
1996816%
1995455%
1994746%
1993556%
19926410%
1991529%
1990217%

Other parts of the 2004 Ford Explorer

Transmission and drivetrain
460 complaints
Body and structure
426 complaints
Visibility (wipers, defrost, mirrors)
112 complaints
Vehicle speed control
76 complaints
Electrical system
55 complaints
Brakes
53 complaints
Engine
44 complaints
Steering
41 complaints
Wheels
41 complaints
Air bags
39 complaints
Other or unknown
37 complaints
Suspension
37 complaints

← All problems reported for the 2004 Ford Explorer

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology