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Engine coolingPart report

2020 Ford Explorer Engine cooling Problems

Complaints
21about this part
Share
2%of 1,244 total for the year
Median mileage
51,250miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 21 complaints about the engine cooling of the 2020 Ford Explorer, 2% of the 1,244 complaints for this model year. Where a mileage was given, the median is 51,250 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The contact owns a 2020 Ford Explorer. The contact stated while driving 40 MPH, there was an abnormally loud sound coming the rear end of the vehicle. No warning light was illuminated. The contact returned to the residence and inspected underneath the vehicle and became aware that the right exhaust had detached. The vehicle was taken to a dealer where it was diagnosed and determined that right exhaust needed to be replaced. The vehicle was not repaired. …”

NHTSA complaint #11668881, filed 2025-06, 40,416 miles

“The contact owns a 2020 Ford Explorer. The contact stated while driving at approximately 40 MPH, there was an abnormal exhaust odor inside the cabin of the vehicle. The contact stated no warning light was illuminated. The contact stated that the odor was present while driving. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the left exhaust flex pipes needed to be replaced. The vehicle was repaired. …”

NHTSA complaint #11593829, filed 2024-06, 39,000 miles

“The contact owns a 2020 Ford Explorer. The contact stated while driving 45 MPH, the vehicle lost motive power and stalled. The contact stated that the engine coolant overheat warning light was illuminated. The vehicle was restarted, and the contact pulled over. The contact then continued driving at 10 MPH. The vehicle was taken to the dealer and was diagnosed with coolant sensor failure. The contact was informed that the coolant sensor needed to be replaced. The vehicle was repaired; however, the failure persisted. …”

NHTSA complaint #11637940, filed 2025-01, 93,000 miles

“The contact owns a 2020 Ford Explorer. The contact stated that while driving approximately 40 mph, the vehicle failed to move and was seized. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed the transfer case, gear, transmission, and engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 68,000.”

NHTSA complaint #11479333, filed 2022-08, 68,000 miles

“The contact owns a 2020 Ford Explorer. The contact stated while driving 35 MPH, an unknown warning light illuminated. The vehicle was taken to a local Pep Boys, where it was diagnosed and determined that the EVAP system was leaking. The vehicle was not repaired. An unknown dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 82,253.”

NHTSA complaint #11558722, filed 2023-12, 82,253 miles

Related service bulletins

Engine cooling: other model years

YearComplaintsShare of year
202511%
202311%
202221%
2021102%
2020212%
201962%
2018294%
2017775%
20161145%
2015664%
2014674%
2013673%
2012142%
2011212%
201033%
200913%
200843%
2007105%
200616426%
2005296%
2004715%
2003696%
20021635%
20013910%
2000909%
19991007%
199818910%
199719811%
1996816%
1995455%
1994746%
1993556%
19926410%
1991529%
1990217%

Other parts of the 2020 Ford Explorer

Transmission and drivetrain
502 complaints
Other or unknown
212 complaints
Electrical system
188 complaints
Engine
117 complaints
Back-over prevention (rear camera)
104 complaints
Brakes
88 complaints
Forward collision avoidance
72 complaints
Visibility (wipers, defrost, mirrors)
69 complaints
Exterior lighting
56 complaints
Body and structure
45 complaints
Fuel system
42 complaints
Seats
41 complaints

← All problems reported for the 2020 Ford Explorer

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology