2011 Ford Fiesta Latches, locks and linkages Problems
- Complaints
- 41about this part
- Share
- 6%of 730 total for the year
- Median mileage
- 65,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 41 complaints about the latches, locks and linkages of the 2011 Ford Fiesta, 6% of the 730 complaints for this model year. Where a mileage was given, the median is 65,000 miles. 2 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Incident happened while the vehicle (2011 Ford Fiesta) was parked in austin, tx. After opening the rear passenger door, it would not close. The latch assembly for the door appears to be broken. We took the vehicle to a Ford dealership and they indicated that it would cost ~$500 for the new latch assembly and installation. We have opted to hold the door together by using a bungee cord and rope on the inside of the vehicle.”
NHTSA complaint #10689821, filed 2015-02, 68,000 miles“We were entering vehicle ready to leave when rear back passenger door latch failed to secure .upon investigation we found many similar complaints regarding this safey concern.contacted Ford told no recall though they did admit they have received some complaints. Updated 4/24/2015”
NHTSA complaint #10616936, filed 2014-07, 67,000 miles“Opened passenger side rear door to put child in car carseat. Shut the door, got in and started car. When I started to reverse the door open alert came on. Got out of car thinking I just didn't shut the door hard enough. The door would not latch. Have not gone to dealership because bumper to bumper warranty is up. From what I have read there is a back order on the part I need to fix it. I have the door tied to the inside of the car and the door open notification constantly comes on as well as the inside lights. …”
NHTSA complaint #10616687, filed 2014-07, 56,000 miles“In august of 2013 both front and rear door latches on the passenger side stopped latching within one day of each other. Our car was kept at the dealership for several weeks and we were charged half of the repair costs after writing letters to Ford that this was obviously a manufacturing defect. They would not accept responsibility or pay for the full cost of repairs. On jan 19, 2014, the rear passenger door latch which had been replaced again failed to latch and is currently held closed with a bungee cord. We have not taken the car back to the dealership yet.”
NHTSA complaint #10676531, filed 2015-01, 85,000 miles“Arrived home after picking up dry cleaning and placing it on back seat, via back driver's side door. Opened door to retrieve clothes, door would not latch shut. Had to have my son sit in back seat and hold door, while I drove to dealership, as the door would swing open when I made a turn. Turns out, car was four days out of warranty, necessitating my paying the full repair cost. By the way, I was told by the service advisor that his wife's Fiesta was in the shop for the same problem and she was three days out of warranty. Part was backordered. …”
NHTSA complaint #10621849, filed 2014-08, 32,232 milesRelated recalls
- 20V331000Jun 8, 2020Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016…Covers: Ford Fiesta 2011–2014, Focus 2012–2015, Escape 2013–2015 +6 more
- 15V246000Apr 24, 2015Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles…Covers: Ford Fiesta 2011–2014, Fusion 2013–2014, Lincoln MKZ 2013–2014
Related service bulletins
- 10043329Jan 13, 2012Ford: see document search button for owner letter. Certain model year vehicles may experience an improperly programmed auto-unlock or auto-lock feature, at time of manufacture…
- 10037090Sep 1, 2010Ford: on the 2011 fiesta many electronics (power locks, keyless entry, radio...etc) are inoperable while the vehicle is off.
Latches, locks and linkages: other model years
Other parts of the 2011 Ford Fiesta
366 complaintsBody and structure
125 complaintsEngine
108 complaintsElectrical system
96 complaintsOther or unknown
68 complaintsVehicle speed control
57 complaintsFuel system
26 complaintsSteering
26 complaintsAir bags
23 complaintsElectronic stability control
18 complaintsBrakes
17 complaintsEngine cooling
12 complaints
← All problems reported for the 2011 Ford Fiesta
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology